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IFS Cloud Platform vs ManageEngine IT360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IFS Cloud Platform
Ranking in IT Asset Management
10th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
CRM (21st), Customer Experience Management (7th), Field Service Management (2nd), Help Desk Software (12th), ERP (12th), Activity Based Costing Software (7th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (9th), IT Service Management (ITSM) (11th), License Management (2nd)
ManageEngine IT360
Ranking in IT Asset Management
41st
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Network Monitoring Software (107th), IT Infrastructure Monitoring (77th)
 

Mindshare comparison

As of June 2025, in the IT Asset Management category, the mindshare of IFS Cloud Platform is 1.6%, up from 1.4% compared to the previous year. The mindshare of ManageEngine IT360 is 0.2%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

Brendan Fisher - PeerSpot reviewer
Robust, customizable, and modern
IFS is a very large and complex software, and implementation of IFS can be challenging and may lead to a difficult lengthy project. It can take between 12 and 24 months in some cases to deploy. I have found that not all clients are fully aware of how big the task is that they're undertaking when they make a decision to move to software like this. Companies need to be more aware of the complexity of an ERP implementation project and while I fully recommend moving to IFS, it is not easy and does require business change when adopting an ERP solution. New features are a difficult ask - I work across multiple industries and everyone would probably choose a different feature. Maybe BIM in Construction or Customs link-ups for importers/exporters.
ZM
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A high level of ERP can be handled in IFS."
"The best feature is the maintenance module, which is essentially an industry-specific workflow designed with a manufacturing module as per industry standards. It's very precise and specific without having complex functionalities. It's straightforward. Field Service Management is definitely a wonderful product that IFS has developed because it caters to field services. The energy and utility sectors can answer their business needs using the software."
"The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly."
"Feature-wise, I like the way it provides inventory details...It is a stable solution."
"Having a young talented programmer, during the six years of use, we were able to save around 75 000 EUR preparing simple modifications using customization rather than ordering them in IFS / Partner."
"The solution overall is very versatile and flexible, especially compared to other products."
"Individual user profiles that can be configured as templates to minimize data entry."
"Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
"It is easy to identify and collect information from all of the nodes on the network."
 

Cons

"Ability to place approval check-points in the custom workflow, so clients can decide what they want it."
"The support provided by IFS Applications has room for improvement. I'm based in Poland, and when my company had an issue, finding people from IFS to give my company the support it needed was difficult."
"The user interface can be improved. When you're clicking through the screens, there are some icons or symbols that really need updating and would be more useful and noticeable if they are aesthetically pleasing."
"Aspects of HR and payroll could be better."
"An area for improvement would be transactions, which can be tedious to complete as the process is very complex."
"IFS Applications is not robust enough to handle high-volume transactions, so it's not suitable for larger enterprises."
"IFS Applications can improve the reporting capabilities and increase the speed of feedback time in the IFS Applications. This would help with the overall performance of the solution and provide better experiences for customers."
"Technical support could be improved."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The product could use more intelligence, automation and general availability of product information."
"We would like to have support for integration with ServiceDesk."
 

Pricing and Cost Advice

"The product is reasonably priced."
"There's an additional yearly cost for support."
"We pay for a license to use the solution, which is not very expensive."
"Licensing is on an annual basis, with no additional costs."
"It is better to buy implementation services from IFS than from partners"
"IFS Applications are competitive in terms of pricing compared to other vendors, such as SAP, Oracle, and Epicor. They are generally cheaper, especially for licensing costs."
"Pricing is an area that could be improved. They could be more competitive."
"I consider it to be a well-priced solution compared to other mid-range or high-end ERP solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
9%
Energy/Utilities Company
7%
Financial Services Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IFS Applications?
Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.
What is your experience regarding pricing and costs for IFS Applications?
The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.
What needs improvement with IFS Applications?
I am not able to recall much about batch. Documentation-wise, they need more. There is not much available online, and the documentation availability is on the lower side compared to other products,...
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Also Known As

IFS Applications, Assyst, IFS Cloud
IT360
 

Overview

 

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia. 
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about IFS Cloud Platform vs. ManageEngine IT360 and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.