IDERA Uptime Infrastructure Monitor vs Samanage comparison

The compared IDERA and SolarWinds solutions aren't in the same category. IDERA is ranked #97 in NMS , and holds a 0.4% mindshare in the category. SolarWinds is ranked #16 in HDS , with an average rating of 8.0, and holds a 1.6% mindshare. Additionally, 100% of IDERA users are willing to recommend the solution, compared to 100% of SolarWinds users who would recommend it.

IDERA Uptime Infrastructure...

Read 5 IDERA Uptime Infrastructure Monitor reviews

826 Views
570 Comparison Views

100% willing to recommend

Samanage

Read 3 Samanage reviews

1,314 Views
828 Comparison Views

100% willing to recommend

IDERA Uptime Infrastructure...

Samanage

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Executive Summary

We performed a comparison between IDERA Uptime Infrastructure Monitor and Samanage based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software.

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Network Monitoring Software

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IDERA Uptime Infrastructure...

Average Rating

8.0

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Monitoring Software (97th), IT Infrastructure Monitoring (71st)

Samanage

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (16th), IT Asset Management (12th), IT Service Management (ITSM) (16th), License Management (8th)

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. IDERA Uptime Infrastructure Monitor is designed for Network Monitoring Software and holds a mindshare of 0.4%, up 0.1% compared to last year.
Samanage, on the other hand, focuses on Help Desk Software, holds 1.6% mindshare, up 1.0% since last year.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
IDERA Uptime Infrastructure Monitor	0.4%
Zabbix	5.7%
SolarWinds NPM	3.4%
Other	90.5%

Network Monitoring Software

Help Desk Software Market Share Distribution
Product	Market Share (%)
Samanage	1.6%
ServiceNow	12.9%
JIRA Service Management	6.4%
Other	79.1%

Help Desk Software

Featured Reviews

Nafiu Garba

Special Assistant to the Governor ICT COO at a tech services company with 201-500 employees

It offers different licensing types that allow you to extend the services to clients; it lets you look into device performance and optimization and helps apply best practices

What I like best about IDERA Uptime Infrastructure Monitor is that it offers different licensing types. Hence, it allows my organization to extend the services to clients and not just use the solution within the organization. My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices.

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Meechai C.

Consult at a manufacturing company with 10,001+ employees

Detects incidents quickly, improves our SLA performance and solves issues faster

We mainly use it for incident logging. We'd like to add service request functionality, but we don't have the knowledge to configure the requests and the workflows properly. We'd like to integrate our workflows with the incident management, so we use it to manage our work better. We'd like to implement the service request feature. Right now, we just record everything as incidents. Some activities can take a long time, maybe one or two weeks. This makes it hard to maintain a good SLA, even if we work hard. So, response speed and workflow improvements.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices."

"The solution has a great filtering feature."

"The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it."

Cons

"What I want to improve in IDERA Uptime Infrastructure Monitor is the community aspect, where IDERA would provide customers with updates on functionalities, what comes next, what IDERA Uptime Infrastructure Monitor upgrades would be released, etc. I also want the sustainability of IDERA Uptime Infrastructure Monitor to improve."

"The system shuts down about once a month which is frustrating."

"The setting up process is not quite easy. It's quite difficult."

Pricing and Cost Advice

"I'm based in Nigeria, and the conversion rate affects the pricing for IDERA Uptime Infrastructure Monitor, but globally, pricing is reasonable. I'm rating pricing for the solution seven on a scale of one to ten."

"It is expensive."

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

13%

Comms Service Provider

10%

Construction Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Samanage?

The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it.

See all answers

What needs improvement with Samanage?

See all answers

What is your primary use case for Samanage?

I use it for incident recording based on your inventory.

See all answers

Comparisons

SolarWinds NPM vs IDERA Uptime Infrastructure Monitor

Compared 17% of the time

IBM SevOne Network Performance Management (NPM) vs IDERA Uptime Infrastructure Monitor

Compared 15% of the time

Zabbix vs IDERA Uptime Infrastructure Monitor

Compared 14% of the time

NetFortris LiveWatch vs IDERA Uptime Infrastructure Monitor

Compared 12% of the time

Opsview vs IDERA Uptime Infrastructure Monitor

Compared 11% of the time

More IDERA Uptime Infrastructure Monitor Competitors

ServiceNow vs Samanage

Compared 22% of the time

Freshservice vs Samanage

Compared 22% of the time

Ameyo Fusion CX vs Samanage

Compared 7% of the time

Provance IT Asset Management Pack vs Samanage

Compared 6% of the time

LiveAgent vs Samanage

Compared 6% of the time

More Samanage Competitors

Product Reports

Buyer's Guide

Network Monitoring Software

February 2026

IDERA Uptime Infrastructure Monitor report

Download IDERA Uptime Infrastructure Monitor product report

Buyer's Guide

Help Desk Software

January 2026

Download Samanage product report

Also Known As

IDERA UIM, uptime software up.time

No data available

Overview

Uptime Infrastructure Monitor helps IT administrators to unify performance monitoring and optimization of IT infrastructure. Unlike its competition, it provides monitoring of a broad range of platforms and applications, ability to set service-level agreements, and support of both agent and agentless monitoring.

IDERA

"Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "

SolarWinds

Sample Customers

TeleComputing; Manitoba Hydro; Blevins Inc.; City of Malmö

SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator

Buyer's Guide

Network Monitoring Software

February 2026

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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.