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IBM WebSphere BPMS vs OpenText Operations Orchestration comparison

IBM and OpenText are both solutions in the Process Automation category. IBM is ranked #33 with an average rating of 7.0, while OpenText is ranked #22 with an average rating of 8.7. IBM holds a 0.2% mindshare in PA, compared to OpenText’s 0.7% mindshare. Additionally, 80% of IBM users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.
IBM WebSphere BPMS
Read 5 IBM WebSphere BPMS reviews
  • 146 Views
  • 68 Comparison Views
80% willing to recommend
OpenText Operations Orchest...
Read 26 OpenText Operations Orchestration reviews
  • 483 Views
  • 317 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

IBM WebSphere BPMS and OpenText Operations Orchestration compete in enterprise business process management solutions. OpenText stands out for its automation capabilities, whereas IBM WebSphere BPMS is favored for scalability and robustness.

Features: IBM WebSphere BPMS offers robust analytics and seamless integration with IBM solutions, ideal for complex processes in large organizations. Its scalability is another key feature. OpenText Operations Orchestration provides extensive automation capabilities with a user-friendly workflow design, enhancing productivity and process efficiency. It is known for advanced orchestration features supporting diverse IT domains.

Room for Improvement: IBM WebSphere BPMS may benefit from a simplified deployment process and increased flexibility in customization. It could also enhance its user interface to match contemporary standards. OpenText Operations Orchestration might improve by expanding its integration capabilities with non-HP systems or further enhancing its analytics features. It can also focus on improving documentation and user community resources.

Ease of Deployment and Customer Service: OpenText Operations Orchestration has a straightforward deployment process with strong customer support, ensuring a quick setup. IBM WebSphere BPMS, though more complex in deployment due to customization options, benefits from IBM's extensive support, aiding those needing intricate solutions.

Pricing and ROI: IBM WebSphere BPMS involves a higher setup cost, but offers significant ROI for organizations needing extensive custom solutions. OpenText Operations Orchestration offers a competitive pricing model and quicker ROI through faster deployments and efficient process automation, making it cost-effective compared to IBM's premium offering.

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To learn more, read our detailed IBM WebSphere BPMS vs. OpenText Operations Orchestration Report (Updated: April 2025).
Buyer's Guide
IBM WebSphere BPMS vs. OpenText Operations Orchestration
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM WebSphere BPMS
Ranking in Process Automation
33rd
Average Rating
6.8
Reviews Sentiment
6.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
OpenText Operations Orchest...
Ranking in Process Automation
22nd
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (21st)
 

Mindshare comparison

As of May 2025, in the Process Automation category, the mindshare of IBM WebSphere BPMS is 0.2%, down from 0.2% compared to the previous year. The mindshare of OpenText Operations Orchestration is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

ST
Systematic role management and flexible integration improve efficiency, but low-code capabilities and setup complexity need addressing
The most valuable feature of IBM WebSphere BPMS ( /products/ibm-websphere-bpms-reviews ) is the systematic framework it provides for building different systems. The critical component is the authorization within the workflow assignment, which is an attractive aspect of this tool. It has helped us in systematic role management within the workflow. Additionally, it offers flexible integration capabilities facilitating front-end and back-end separation practices, allowing for technologies like Angular and Spring Boot ( /products/spring-boot-reviews ).
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Ahmed Salman - PeerSpot reviewer
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of IBM WebSphere BPMS is the systematic framework it provides for building different systems."
"The UI capabilities of the solution are great. The speed of delivery is good."
"This product is flexible in its ability to integrate processes and it can be extended and integrated with other software."
"We like the feature in which we can trace back instances."
"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."
"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."
"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."
"The community is very powerful, with extensive knowledge bases available."
 

Cons

"Sometimes there are tasks that failed without any reason."
"The solution lacks acceptable stability."
"The user interface could be improved, and although integration opportunities are good, they could be improved further."
"There is a need for more capabilities in low-code and no-code development to increase efficiency and make implementation simpler."
"The tool's UI needs to be improved. It needs to have better administration features in future releases."
"Only the tool's support can be a drawback where improvements are needed."
"The price is an area that should be addressed because the price is high."
"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."
"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."
 

Pricing and Cost Advice

Information not available
"I do not have experience with the pricing or licensing of the product."
"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."
"The cost is very high compared to anything else available."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
27%
Computer Software Company
10%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with IBM WebSphere BPMS?
There is a need for more capabilities in low-code and no-code development to increase efficiency and make implementation simpler. The tool currently involves a complex setup requirement, and having...
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What is your primary use case for IBM WebSphere BPMS?
We use IBM WebSphere BPMS ( /products/ibm-websphere-bpms-reviews ) internally in the bank for process automation and management. Our IT department self-builds different systems to serve various use...
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What advice do you have for others considering IBM WebSphere BPMS?
I recommend IBM WebSphere BPMS for large enterprises concerned with total system management. It is not ideal for SMB due to its complexity and the need for significant IT resources. I rate it seven...
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What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
See all answers
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.
See all answers
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.
See all answers
 

Comparisons

No data available
Red Hat Ansible Automation Platform vs OpenText Operations Orchestration Logo
Red Hat Ansible Automation Platform vs OpenText Operations Orchestration
Compared 51% of the time
Control-M vs OpenText Operations Orchestration Logo
Control-M vs OpenText Operations Orchestration
Compared 16% of the time
ServiceNow Orchestration vs OpenText Operations Orchestration Logo
ServiceNow Orchestration vs OpenText Operations Orchestration
Compared 14% of the time
IBM BPM vs OpenText Operations Orchestration Logo
IBM BPM vs OpenText Operations Orchestration
Compared 10% of the time
Appian vs OpenText Operations Orchestration Logo
Appian vs OpenText Operations Orchestration
Compared 9% of the time
More OpenText Operations Orchestration Competitors
 

Product Reports

Buyer's Guide
IBM WebSphere BPMS
April 2025
IBM WebSphere BPMS reportDownload IBM WebSphere BPMS product report
Buyer's Guide
OpenText Operations Orchestration
April 2025
OpenText Operations Orchestration reportDownload OpenText Operations Orchestration product report
 

Also Known As

WebSphere BPMS
Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
 

Overview

Information not available
IBM

OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

  • Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
  • Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
  • Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
  • Expose REST APIs to programmatically invoke orchestration from any external source.
  • Automate difficult interfaces with RPA robots that mimic screen based human actions.
  • Follow business and operational metrics to understand the value and the health of your orchestration environment.
  • Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

Operations Orchestration offers the following components:

OpenText
 

Sample Customers

Schahin Group, Korean Credit Card Company, Versicherungskammer Bayern, Biogrid Australia
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Buyer's Guide
IBM WebSphere BPMS vs. OpenText Operations Orchestration
April 2025
Free Report: IBM WebSphere BPMS vs. OpenText Operations Orchestration
Find out what your peers are saying about IBM WebSphere BPMS vs. OpenText Operations Orchestration and other solutions. Updated: April 2025.
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