IBM WebSphere BPMS vs OpenText Operations Orchestration comparison

IBM and OpenText are both solutions in the Process Automation category. IBM is ranked #28 with an average rating of 8.5, while OpenText is ranked #25 with an average rating of 8.5. IBM holds a 0.2% mindshare in PA, compared to OpenText’s 0.7% mindshare. Additionally, 83% of IBM users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

IBM WebSphere BPMS

Read 6 IBM WebSphere BPMS reviews

203 Views
203 Comparison Views

83% willing to recommend

OpenText Operations Orchest...

Read 26 OpenText Operations Orchestration reviews

1,029 Views
473 Comparison Views

92% willing to recommend

IBM WebSphere BPMS

OpenText Operations Orchest...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 17, 2024

IBM WebSphere BPMS and OpenText Operations Orchestration compete in enterprise business process management solutions. OpenText stands out for its automation capabilities, whereas IBM WebSphere BPMS is favored for scalability and robustness.

Features: IBM WebSphere BPMS offers robust analytics and seamless integration with IBM solutions, ideal for complex processes in large organizations. Its scalability is another key feature. OpenText Operations Orchestration provides extensive automation capabilities with a user-friendly workflow design, enhancing productivity and process efficiency. It is known for advanced orchestration features supporting diverse IT domains.

Room for Improvement: IBM WebSphere BPMS may benefit from a simplified deployment process and increased flexibility in customization. It could also enhance its user interface to match contemporary standards. OpenText Operations Orchestration might improve by expanding its integration capabilities with non-HP systems or further enhancing its analytics features. It can also focus on improving documentation and user community resources.

Ease of Deployment and Customer Service: OpenText Operations Orchestration has a straightforward deployment process with strong customer support, ensuring a quick setup. IBM WebSphere BPMS, though more complex in deployment due to customization options, benefits from IBM's extensive support, aiding those needing intricate solutions.

Pricing and ROI: IBM WebSphere BPMS involves a higher setup cost, but offers significant ROI for organizations needing extensive custom solutions. OpenText Operations Orchestration offers a competitive pricing model and quicker ROI through faster deployments and efficient process automation, making it cost-effective compared to IBM's premium offering.

To learn more, read our detailed IBM WebSphere BPMS vs. OpenText Operations Orchestration Report (Updated: July 2025).

Buyer's Guide

IBM WebSphere BPMS vs. OpenText Operations Orchestration

July 2025

Download the complete report

Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM WebSphere BPMS

Ranking in Process Automation

28th

Average Rating

7.4

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Operations Orchest...

Ranking in Process Automation

25th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (20th)

Mindshare comparison

As of August 2025, in the Process Automation category, the mindshare of IBM WebSphere BPMS is 0.2%, up from 0.2% compared to the previous year. The mindshare of OpenText Operations Orchestration is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

ChandraBollini

Software Engineer at Wipro Technologies

Developers gain flexibility to build custom controls with numerous integration options

Looking forward, IBM WebSphere BPMS could add more adapters to integrate with SAP or Salesforce integrator in upcoming releases. Regarding AI-driven process optimizations, we have not implemented these features with IBM WebSphere BPMS. In recent versions, IBM has introduced some generative AI features, and we plan to migrate to the newer versions within approximately one year.

Read full review

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Increases productivity with automation and robust orchestration capabilities

The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We like the feature in which we can trace back instances."

"IBM WebSphere BPMS provides significant return on investments, especially in the BAW component."

"This product is flexible in its ability to integrate processes and it can be extended and integrated with other software."

"The UI capabilities of the solution are great. The speed of delivery is good."

"The most valuable feature of IBM WebSphere BPMS is the systematic framework it provides for building different systems."

"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."

"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."

"The community is very powerful, with extensive knowledge bases available."

"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."

"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."

Cons

"Looking forward, IBM WebSphere BPMS could add more adapters to integrate with SAP or Salesforce integrator in upcoming releases."

"There is a need for more capabilities in low-code and no-code development to increase efficiency and make implementation simpler."

"The solution lacks acceptable stability."

"The user interface could be improved, and although integration opportunities are good, they could be improved further."

"Sometimes there are tasks that failed without any reason."

"Only the tool's support can be a drawback where improvements are needed."

"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."

"The tool's UI needs to be improved. It needs to have better administration features in future releases."

"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."

"The price is an area that should be addressed because the price is high."

Pricing and Cost Advice

Information not available

"I do not have experience with the pricing or licensing of the product."

"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."

"The cost is very high compared to anything else available."

See which vendors are best for you

Use our free recommendation engine to learn which Process Automation solutions are best for your needs.

See recommendations

865,384 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

22%

Manufacturing Company

10%

Healthcare Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with IBM WebSphere BPMS?

See all answers

What is your primary use case for IBM WebSphere BPMS?

IBM WebSphere BPMS allows users to build workflows and dashboards. It is a developer-friendly product. The product features a great UI interface that is mobile-friendly, tab-friendly, and desktop-f...

See all answers

What advice do you have for others considering IBM WebSphere BPMS?

Understanding the benefits and improvements that come with using the product is essential. IBM WebSphere BPMS is performing excellently, and I do not see any significant areas requiring improvement...

See all answers

What is your experience regarding pricing and costs for Operations Orchestration?

The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.

See all answers

What needs improvement with Operations Orchestration?

I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.

See all answers

What advice do you have for others considering Operations Orchestration?

This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.

See all answers

Comparisons

No data available

Red Hat Ansible Automation Platform vs OpenText Operations Orchestration

Compared 41% of the time

Control-M vs OpenText Operations Orchestration

Compared 14% of the time

ServiceNow Orchestration vs OpenText Operations Orchestration

Compared 13% of the time

IBM BPM vs OpenText Operations Orchestration

Compared 13% of the time

Appian vs OpenText Operations Orchestration

Compared 10% of the time

More OpenText Operations Orchestration Competitors

Product Reports

Buyer's Guide

IBM WebSphere BPMS

August 2025

Download IBM WebSphere BPMS product report

Buyer's Guide

OpenText Operations Orchestration

August 2025

OpenText Operations Orchestration report

Download OpenText Operations Orchestration product report

Also Known As

WebSphere BPMS

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration

Overview

Information not available

IBM

OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
Expose REST APIs to programmatically invoke orchestration from any external source.
Automate difficult interfaces with RPA robots that mimic screen based human actions.
Follow business and operational metrics to understand the value and the health of your orchestration environment.
Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

Operations Orchestration offers the following components:

OpenText

Sample Customers

Schahin Group, Korean Credit Card Company, Versicherungskammer Bayern, Biogrid Australia

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.

Buyer's Guide

IBM WebSphere BPMS vs. OpenText Operations Orchestration

July 2025

Free Report: IBM WebSphere BPMS vs. OpenText Operations Orchestration

Find out what your peers are saying about IBM WebSphere BPMS vs. OpenText Operations Orchestration and other solutions. Updated: July 2025.

DOWNLOAD NOW

865,384 professionals have used our research since 2012.

See our IBM WebSphere BPMS vs. OpenText Operations Orchestration report.

See our list of best Process Automation vendors.

We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.