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IBM Tivoli Access Manager [EOL] vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli Access Manager [...
Average Rating
8.0
Reviews Sentiment
3.8
Number of Reviews
29
Ranking in other categories
No ranking in other categories
One Identity Manager
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
184
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (1st), Identity Governance Administration (IGA) (2nd)
 

Featured Reviews

it_user711612 - PeerSpot reviewer
Senior Consultant at a insurance company with 1,001-5,000 employees
Reverse proxy provides central control over authentication and authorization.
It is a single product that caters for all the business needs throughout the organization. It provides a seamless integration that in turn encourages most of the applications to use the SSO features Reverse proxy is the most valuable feature as it provides central control over authentication and…
Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Flexibility to connect with different environments and product stability are the best features."
"It is a simple-to-deploy solution, with many features that are supported out-of-the-box without complicated setup."
"The WebSEAL reverse proxy is great for protecting your critical systems."
"It is a totally secure way of accessing clients through various application portals for more than ten EU countries, just by using single sign-on."
"It is a very stable and good product."
"It is a single product that caters for all the business needs throughout the organization."
"We have managed to automate the creation of all employees, and the company's clients and then assign the accounts/accesses according to business need."
"The Verify feature: A push method which customers are going for."
"This solution is better on the IT personnel, because now they spend less (or almost no time) managing user rights."
"Overall, One Identity Manager is one of the best in the market."
"One Identity Manager has positively impacted my company through cost reduction and less effort in the individual departments for the technicians who used to manually create users in Active Directory, which now all happens automatically."
"I consider their support to be very standard, relying on an email-based system."
"The portfolio view simplifies this process, eliminating the need to check through Tableau or other tools."
"For multinational companies or those with various locations managing their identities and applications, it is very easy and very robust in nature."
"The Data Importer is a great tool to create an ETL. It generates code which is easy to maintain later without the tool."
"I like how One Identity Manager is designed. We can control granular-level permissions. Compared to SailPoint and CyberArk, we can go granular in the access levels. We can control it at the table, column, and database levels. That's the power of One Identity."
 

Cons

"What I don’t particularly like is the flow duration."
"We have had stability issues lately with the hardware and SAN that the product runs on."
"You must be skilled to use Tivoli Access Manager."
"It was complex for us as we have multiple domains."
"This product is also available in the appliance offering which has not yet matured and has many issues."
"There were endless issues with stability in version 8.0.1."
"Sometimes, there are long running support tickets (for 6-8 months) and that is unacceptable from the customer's point of view."
"I have not tested the stability yet."
"But you have to have a lot of knowledge of One Identity Manager before you can start implementing it, and knowledge of it is a bit of a problem."
"Support often lacks experienced technical personnel, resulting in long wait times and unhelpful solutions."
"From my point of view, One Identity Manager could still be improved with a cleanup of legacy."
"One Identity Manager needs better documentation and more examples, especially for beginners, as it has a steep learning curve."
"It would be nice to have more functionality in terms of connecting SAP systems, provisioning user accounts through SAP systems, and provisioning additional attributes."
"The downside of the product is it is complex and you need an implementation partner to help you develop it. You can't do it on your own."
"I would like them to enhance the search functionality to enable faster processing when looking for objects."
"I would like One Identity Manager to offer an easier way for users to learn to use their new features."
 

Pricing and Cost Advice

"The IBM prices are, as ever, extortionate, even with a business partnership, and high levels of discounts."
"One Identity Manager is fairly priced."
"Its price is okay."
"It's costlier that some other products, and there is nothing that fits every solution."
"Start with an operations team that is motivated to learn a lot in a short period of time. The longer you wait, the more expensive it will be to get the right level of expertise in this area."
"One Identity is cost-efficient from a licensing perspective. However, one drawback is that it's expensive on the hardware side for the customer to set up. One Identity's professional services team recommends various components. They lose some of the cost advantage because the hardware is expensive and requires maintenance."
"The pricing is reasonable compared to other solutions."
"It has helped to reduce customer costs."
"One Identity Manager is fairly priced."
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Top Industries

By visitors reading reviews
Construction Company
15%
Financial Services Firm
14%
Outsourcing Company
11%
Marketing Services Firm
11%
Outsourcing Company
14%
Financial Services Firm
11%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise18
By reviewers
Company SizeCount
Small Business114
Midsize Enterprise33
Large Enterprise124
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for One Identity Manager?
Pricing, setup cost, and licensing are handled by our management team, so I do not handle those aspects.
What needs improvement with One Identity Manager?
One Identity Manager could be improved with a simpler user interface and a better onboarding process. The platform is very powerful, but the learning curve is steep for new administrators and new u...
What is your primary use case for One Identity Manager?
Our main use case for One Identity Manager is identity governance and administration, which we have been using for about three years. We use it for automated user provisioning and de-provisioning a...
 

Also Known As

Tivoli Access Manager, IBM Security Access Manager
Quest One Identity Manager
 

Overview

 

Sample Customers

Essex Technology Group Inc.
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about One Identity, SailPoint, Omada and others in User Provisioning Software. Updated: June 2026.
903,067 professionals have used our research since 2012.