IBM Datacap vs Nintex RPA comparison

"It's a platform, not a configured application, so you can do what you want with it."

"Datacap provides remote users with the ability to scan documents using some plugins, and internal customers can scan their documents and define their workflows, like where the document needs to be sent and how it needs to be indexed."

"It reduces human error and saves time."

"While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document."

"The most valuable feature is its ability to capture data, which changes all the time into different formats."

"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."

"One valuable feature of IBM Datacap is the OCR capability, along with its ability to read fields from documents."

"Our clients have significantly improved efficiencies when opening accounts for end users."

"We are able to cope with our clients's demands. No matter how much volume they throw at us, we are able to get it done quickly."

"The user-friendly environment allows for easy learning, and the end-to-end workflow management is excellent."

"I primarily use Kryon RPA for attended and unattended bots and back-office automation, and I've also used it for fulfillment cases in the retail domain, where it's been working quite well."

"We use PowerBuilder as our application building codex. Kryon adds flexibility when we have the functionality of SQL, where we can take sets of data out of the back-end and run complex computations or do a bunch of data validations inside the wizard. It can save us sometimes dozens of steps, then if we were to try and do those same reviews using the user interface completely. The balance that we get from using Kryon RPA, alongside being able to screen scrape and frequent screen, gives us an advantage that we haven't had previously with any of our other attempts at robotic process automation."

"It has been a great value-add for us personally and easy to use."

"We have been using Kryon Process Discovery for about a year now. With our initial tests and monitoring just a couple people, we were able to identify 79 possible use cases within a one-month period."

"The recording feature enables us to record what we're doing, like typing or clicking the mouse, and to identify objects on the screen. We basically teach the program how to type, instead of a person. That's the most powerful feature."

"For the processes that we have automated, the efficiency has increased by 100 percent."

"The Arabic OCR in IBM DataCap is not accurate forcing us to use other solutions that have better Arabic OCR which is an additional cost."

"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."

"The reading efficiency of the solution needs to be improved."

"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through."

"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count."

"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."

"The solution's scalability needs improvement."

"Third-party integration could be improved; it's very slow."

"Kryon could be easier to use, especially in comparison to UiPath."

"What we are lacking is OCR, the ability to read text."

"With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."

"I would like to see a better OCR solution."

"Nintex RPA is not suitable for PDF automation."

"We would like to see having a little more specific documentation, or some of the examples be easier to find."

"We have found some difficulties regarding the integration with legacy systems where the screen has elements in the Hebrew language."

"There are limitations on integrations with other platforms like ServiceNow. There are some issues integrating."

"You save a lot of time and money, but the benefit is you have people who are able to run the systems, check to see if there are any errors at all, and there are a lot less errors than a human system."

"If you want IBM Datacap on cloud, which is a service run by IBM, the price can be quite expensive, but if you want to just purchase the licenses and own those yourself, then the price is very competitive."

"IBM could offer more competitive pricing. This would allow them to attain more users. Some of our clients are considering moving to a different solution called Encapture which is similar but offers more competitive pricing."

"We were using the User Value Unit licensing, which means we get charged per active user of the system, and if I'm not mistaken, we also had it for the rule runner service. They had a PVU license model, which is a processor value unit. For each process that we have in our system, we pay a certain amount of money. We found the pricing to be quite steep. It was really an expensive solution in comparison to Kofax, which had a different licensing model and was actually cheaper overall because they charge per page and not per user and per process."

"It is an expensive solution."

"This solution is the most expensive in the market."

"It varies, and it depends on the client's requirements and negotiations. Nowadays, Datacap is also included in the IBM Cloud Pak for Business Automation."

"Pricing needs to stay competitive."

"Kryon is slightly more expensive compared to UiPath."

"Compared to its competitors, Kryon RPA's pricing is very competitive."

"We have a yearly license. It's about $5,000 per year."

"We're paying in the neighborhood of about $66,000 a year. The cost is fairly similar to its competitors' costs. It might have been a little bit more reasonable than the others, and that cost was with Process Discovery in addition."

"They license per robot and we have 25 robots. You get so many robot licenses and can allocate those licenses to either attended, unintended, or Process Discovery bots. If you have 25 licenses, for example, you could have 20 automation bots and five process discovery. This allocation is flexible. There are also maintenance costs."

"The price is affordable."

"We are probably saving $6000 to $8000 a month in labor costs. It's not a ton, but we're right around $60,000 to $80,000 a year with our current deployment."

"It is very cheap. I would rate the pricing a three out of ten, with ten being expensive."