We performed a comparison between IBM Datacap and Nintex RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Very scalable and stable data capture and extraction solution that's very simple to install."
"While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document."
"It's a platform, not a configured application, so you can do what you want with it."
"I can have all scanners accessible from my end."
"The most valuable feature is its ability to capture data, which changes all the time into different formats."
"It is the best solution for scanning purposes."
"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."
"The second thing that I like about Datacap is the fingerprint capture which is easy to configure on Datacap. From the form of the document, if a document is redundant in the same department, we can configure the capture based on the form of the documents"
"Nintex RPA often includes security features, including encryption and user access controls, which ensure the protection of sensitive data and compliance with security standards."
"Nintex RPA doesn't require much coding, and you can drag and drop the activities."
"The initial setup process is easy."
"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"One of the things that we wished for was to have an easier way to carry out the customizations. Currently, if you want to customize data, you need to have a developer with C# knowledge. If IBM could implement a no-code or low-code platform for Datacap, it would be easier to adjust it without needing a developer, which was always the most difficult part."
"They have to stop focusing on new development and stabilize the latest release. It is not stable."
"I would like to see the product have the ability to process more documents in parallel. Right now, it is a single queue. Therefore, if you want to really test the load and stress test it, having multiple instances and the ability to scale it up would be great."
"The technical support is horrible. They have downsized the support teams too much. They've outsourced some of them along with some of the development, and they're just stretched too thin."
"The solution's scalability needs improvement."
"Recognition between certain numbers and letters could be improved. Sometimes this solution misreads five with an "S" for Singapore."
"Further simplifying the low-code development process can attract a broader user base by making automation accessible to those with minimal technical skills."
"Nintex RPA is not suitable for PDF automation."
"There could be some features to fix compatibility issues with firmware."
IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews while Nintex RPA is ranked 28th in Robotic Process Automation (RPA) with 3 reviews. IBM Datacap is rated 7.6, while Nintex RPA is rated 7.4. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of Nintex RPA writes "Helps automate tasks and increases efficiency but does stop working sometimes". IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and OpenText Intelligent Capture, whereas Nintex RPA is most compared with Microsoft Power Automate, UiPath, Kryon RPA and Automation Anywhere (AA). See our IBM Datacap vs. Nintex RPA report.
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