IBM Datacap is very good Product for those company which needs to make OCR & ICR. You can completely manage the document management lifecycle: from acquisition , most can be authomatized, to recognition and conservation (integrating with a content management). Datacap is also very good on hand written recognition and enough easy on programming and managing.
We use it to capture documents issued from the business processes. For example in the sales department during the exhibition of our business process, we procure a huge amount of documents that are in paper format. To make it easier, we use Datacap to use the OCR in order to extract data from the documents to make the research of the documents easier for our clients. I have around 40 people on my team who are in charge of digitizing the documents. We have to start with the existing documents to make the gap smaller between the past and present documents. Once we finish with one department, we have to give them the means to digitize the work and the ability to do it themselves and continue the work. I am dedicated to code digitization which concerns too many documents at the same time. The batches are very heavy. In the same batch, we can have up to 14 folders and each folder can contain up to 1,000 pages. It's different than classic capture in which the employee has one or two documents and wants to implement them in the solution.
We are using the tool to capture data from bills that customers send in. It is not used on the business side. It is on the back-end side, and it is sort of automated. We process things for the digital channel.
We use it for digitization and automation, meaning auto-classification of documents, boundary detection, and the flexibility of building a rules-based approach to building capture solutions. More importantly, we use it for extracting content from that data.
With Datacap, use cases are really across the board. Accounts Payable seems to be a really popular use case in terms of invoices, but we do everything from insurance to financial services, to state and local government. The great thing about capture is that every company has documents they need to capture in some format, so use cases are pretty versatile.
IBM Datacap is a imaging platform that our company specializes in from a developer/architecture perspective. It is a platform, so you can write any type of capture or advanced imaging application. It produces great value and results.
Most of the algorithms in IBM Datacap are for capturing information on physical, tangible pieces of paper or documents, allowing them to be scanned, and associating them with an automated workflow. Datacap can work in conjunction with FileNet most of the time. However, Datacap allows companies or government municipalities to take in information, scan it, and have it in a centralized database, so you can have an automated workflow structure for it. It speeds up a lot of internal processes, reduces human error, etc.