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IBM Business Automation Workflow vs SS&C Chorus comparison

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Buyer's Guide
Business Process Management (BPM)
November 2022
Executive Summary

We performed a comparison between IBM Business Automation Workflow and SS&C Chorus based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Appian and others in Business Process Management (BPM).
To learn more, read our detailed Business Process Management (BPM) Report (Updated: November 2022).
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655,774 professionals have used our research since 2012.
Featured Review
Anonymous User
Low-code, customizable solution for asset management
The low-code interface allows us to focus on the business and the rules. But, even though it is low-code, we are able to customize it via JavaScript.
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "When you compare with Laserfiche and M-Files, IBM is expensive."
  • "Licensing varies by use-case."
  • "IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."

    • More IBM Business Automation Workflow Pricing and Cost Advice →

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    Questions from the Community
    Which is better, IBM BPM or IBM Business Automation Workflow?
    Top Answer:We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing… more »
    What do you like most about IBM Business Automation Workflow?
    Top Answer:The ease of use for the front end within IBM is most valuable. It is a quick win for creating any process because IBM supports proprietary screen building.
    Read all 13 answers   →
    What is your experience regarding pricing and costs for IBM Business Auto...
    Top Answer:Its price is all right. It is a yearly contract. It needs to be renewed every year.
    Read all 6 answers   →
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    Ranking
    11th
    out of 86 in Business Process Management (BPM)
    Views
    5,396
    Comparisons
    4,301
    Reviews
    5
    Average Words per Review
    356
    Rating
    8.2
    41st
    out of 86 in Business Process Management (BPM)
    Views
    581
    Comparisons
    422
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Business Automation Workflow
    SS&C AWD
    Learn More
    IBM
    SS&C Technologies
    Overview

    IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

    SS&C Chorus is an intelligent automation platform designed to increase straight-through processing, reduce operational risk, and enhance digital customer journeys. Purpose-built for complex and regulated environments, SS&C Chorus brings machine learning, low-code process automation, system integration, case management, and document capture to transform, manage, and automate critical business processes. 

      Clients rely on SS&C Chorus to run mission-critical processes such as opening new customer accounts, paying out claims, and processing loans. SS&C Chorus is built for scale with over 4 billion transactions processed and 600 million pages digitized annually, and over 300,000 monthly active users. Customers can choose to host Chorus in the secure SS&C private cloud, or alternately in a cloud of their choice or on-premise. Implementation is guided by our in-house consultants who understand your industry and partner with you through configuration, process transformation, and change management. In addition to the platform, SS&C offers full-service business process outsourcing, with over 8,000 associates using SS&C Chorus daily to process work on behalf of customers.

      Offer
      Learn more about IBM Business Automation Workflow
      Learn More
      Learn more about SS&C Chorus
      Learn More
      Sample Customers
      Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
      Over 580 companies trust globally run their customer operations on SS&C Chorus, including: - 24 out of the top 25 financial services & banking firms- 19 out of the top 25 insurance firms- 17 out of the top 25 world banks- 14 out of the top 25 healthcare & pharma firms
      Top Industries
      REVIEWERS
      Financial Services Firm70%
      Engineering Company10%
      Government10%
      Computer Software Company10%
      VISITORS READING REVIEWS
      Financial Services Firm23%
      Computer Software Company20%
      Insurance Company9%
      Comms Service Provider8%
      VISITORS READING REVIEWS
      Financial Services Firm31%
      Computer Software Company21%
      Insurance Company8%
      Educational Organization7%
      Company Size
      REVIEWERS
      Small Business19%
      Midsize Enterprise13%
      Large Enterprise69%
      VISITORS READING REVIEWS
      Small Business16%
      Midsize Enterprise11%
      Large Enterprise73%
      VISITORS READING REVIEWS
      Small Business15%
      Midsize Enterprise12%
      Large Enterprise73%
      Buyer's Guide
      Business Process Management (BPM)
      November 2022
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      655,774 professionals have used our research since 2012.

      IBM Business Automation Workflow is ranked 11th in Business Process Management (BPM) with 5 reviews while SS&C Chorus is ranked 41st in Business Process Management (BPM). IBM Business Automation Workflow is rated 8.2, while SS&C Chorus is rated 0.0. The top reviewer of IBM Business Automation Workflow writes "Low-code, customizable solution for asset management". On the other hand, IBM Business Automation Workflow is most compared with IBM BPM, Apache Airflow, Camunda Platform, IBM Case Foundation and Pega BPM, whereas SS&C Chorus is most compared with Pega BPM, Appian, IBM BPM, ServiceNow Now Platform and Salesforce Platform.

      See our list of best Business Process Management (BPM) vendors.

      We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.