

ibi WebFOCUS and Zoho Analytics are competing in the business intelligence tools category. ibi WebFOCUS has the upper hand in offering enterprise-grade features and complex data integration, while Zoho Analytics is better known for its ease of use and cost-effectiveness.
Features: ibi WebFOCUS offers advanced data integration capabilities, comprehensive reporting tools, and a robust scripting language suitable for complex enterprise environments. Zoho Analytics provides an intuitive dashboard, data visualization features, and seamless integration with other Zoho products for quick data insights.
Room for Improvement: ibi WebFOCUS could improve its user interface to match the ease of use that newcomers appreciate in other solutions. Its initial setup is complex and might benefit from more streamlined deployment processes. Additionally, its reliance on legacy systems may need refreshing to keep up with modern BI tools. Zoho Analytics could enhance its features to match competitors in complex reporting. Its data handling and integration simplicity might be improved for handling more extensive datasets. Lastly, enhancing its visualization and reporting capabilities to offer deeper analytical insights could be beneficial.
Ease of Deployment and Customer Service: ibi WebFOCUS provides a flexible deployment model with on-premise and cloud options, along with comprehensive support for complex queries. Zoho Analytics offers rapid cloud-based deployment and easy-to-navigate setup, with straightforward customer service options.
Pricing and ROI: ibi WebFOCUS often incurs higher upfront costs due to its enterprise capabilities, potentially leading to substantial ROI for large-scale implementations. Zoho Analytics offers more cost-effective pricing, especially for small to medium businesses, with predictable pricing models and quick ROI perception.
The integration with Zoho People is particularly important because I can access real-time data at any time, including what's happening in the last minute.
After incorporating Zoho Analytics, now all our decisions come from its reviews.
Any time I've integrated customer data using Zoho, I've received great feedback and referrals, and Zoho has gotten me referrals and more customers.
The support team doesn't have full awareness of the system capabilities.
Zoho support provides assistance through live chat to guide us.
If you need help with any issue you face, you can directly call them.
Zoho Analytics can easily adapt to our needs when they grow, and you don't need much knowledge to adapt it; even basic Excel knowledge is sufficient.
You can utilize URL features to redirect users to their records in Zoho CRM or Zoho Desk with just a click.
Zoho Analytics is scalable.
A major missing feature compared to Power BI is the ability to create multiple DAX measures or row-level context, which would be useful for showing custom profit and loss statements.
The stability and reliability of Zoho Analytics have been good over time.
The stability and reliability of the product is crucial for optimal performance.
The collaborative features of Zoho Analytics have faced one issue: they have tried to reduce the sync time with most Zoho applications, but even with CRM, the sync still takes one hour.
While Power BI uses Power Query, an intuitive and powerful tool that allows data manipulation in any way, Zoho Analytics has limitations.
Having to pay for 25 users when only 11 are needed creates an issue with the pricing structure.
The annual subscription cost of Zoho Analytics is equivalent to about half of the monthly cost of tools such as Tableau or Power BI.
The pricing for Zoho Analytics is actually cheaper than the competitors for the kind of service they provide.
The AI called Zia in Zoho Analytics is extremely useful. Whenever I build a chart or dashboard, I can generate a summary of insights using this AI tool, which is very convenient for both leadership and manager level teams to understand the data concepts.
The best feature is that in the same tool, we can use SQL and business intelligence capabilities.
Regarding integration capabilities, I have found Zoho Analytics' 100+ integrations very effective in consolidating data from various sources.
| Product | Market Share (%) |
|---|---|
| Zoho Analytics | 3.3% |
| ibi WebFOCUS | 2.0% |
| Other | 94.7% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
WebFOCUS is a strategic enterprise business intelligence (BI) and analytics platform that enables any executive, manager, analyst, employee, partner, or customer to execute smarter business from trusted data. The platform includes cutting-edge capabilities that provide organizations with everything they need to turn data into insight, and insight into impact.
Zoho Reports is a powerful, easy-to-use and highly scalable cloud-based reporting and business intelligence platform for small to medium-sized businesses. Its flexible pay-as-you-go pricing model and scope for customization allow businesses to tailor it to their unique needs.
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