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Zoho Analytics vs ibi WebFOCUS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Using ibi WebFOCUS, significant cost savings are achieved with improved processes and high returns, reducing downtime expenses.
Sentiment score
4.7
Zoho Analytics boosts decision-making, saves time, enhances sales, and offers great value with real-time data and positive feedback.
The integration with Zoho People is particularly important because I can access real-time data at any time, including what's happening in the last minute.
Associate Data Analyst at Monocept
After incorporating Zoho Analytics, now all our decisions come from its reviews.
Pricing Analyst at Transcend
Any time I've integrated customer data using Zoho, I've received great feedback and referrals, and Zoho has gotten me referrals and more customers.
Zoho Analyst BI Consultant at The Digital Monkeys
 

Customer Service

Sentiment score
3.6
ibi WebFOCUS support is knowledgeable and prompt, with personalized service, though reaching experts for advanced issues may be challenging.
Sentiment score
5.4
Zoho Analytics offers generally effective customer service, though response times and solution completeness can vary based on user experiences.
The support team doesn't have full awareness of the system capabilities.
Senior people and systems analyst at B_labs & Mylo
Zoho support provides assistance through live chat to guide us.
Senior Zoho Developer at a cloud solution provider with self employed
If you need help with any issue you face, you can directly call them.
Senior Software Engineer at Transasia Bio-Medicals Ltd.
 

Scalability Issues

Sentiment score
8.6
ibi WebFOCUS efficiently manages large-scale applications, supporting both small and large entities, impressing diverse sectors with scalability.
Sentiment score
6.3
Zoho Analytics is scalable, managing 1,000 to 2 million records, but needs improvements for better large-scale adaptability.
Zoho Analytics can easily adapt to our needs when they grow, and you don't need much knowledge to adapt it; even basic Excel knowledge is sufficient.
Pricing Analyst at Transcend
You can utilize URL features to redirect users to their records in Zoho CRM or Zoho Desk with just a click.
Software Engineer at Stackbox 360
Zoho Analytics is scalable.
Data Analyst at Mobolution
 

Stability Issues

Sentiment score
8.3
Users praise ibi WebFOCUS for its stability, quick issue resolution, and lower maintenance compared to IBM products.
Sentiment score
7.2
Zoho Analytics is stable and reliable, with minimal downtime, though some users report challenges with specific features.
A major missing feature compared to Power BI is the ability to create multiple DAX measures or row-level context, which would be useful for showing custom profit and loss statements.
Data Analyst at Mobolution
The stability and reliability of Zoho Analytics have been good over time.
Software Engineer at Stackbox 360
The stability and reliability of the product is crucial for optimal performance.
Software Developer at Cloud Lion
 

Room For Improvement

Users seek an intuitive interface, improved documentation, simpler security, better SQL embedding, and enhanced charting and training in ibi WebFOCUS.
Zoho Analytics users seek enhanced visual tools, better support, improved AI, connectivity, and pricing, with faster sync times.
The collaborative features of Zoho Analytics have faced one issue: they have tried to reduce the sync time with most Zoho applications, but even with CRM, the sync still takes one hour.
Software Engineer at Stackbox 360
While Power BI uses Power Query, an intuitive and powerful tool that allows data manipulation in any way, Zoho Analytics has limitations.
Data Analyst at Mobolution
Having to pay for 25 users when only 11 are needed creates an issue with the pricing structure.
Senior Zoho Developer at a cloud solution provider with self employed
 

Setup Cost

ibi WebFOCUS offers competitive, scalable pricing with a CPU-based license, ideal for enterprises focused on BI and process improvement.
Zoho Analytics provides cost-effective pricing with flexible billing, competitive against Tableau and Power BI for budget-conscious enterprises.
The annual subscription cost of Zoho Analytics is equivalent to about half of the monthly cost of tools such as Tableau or Power BI.
Data Analyst at Mobolution
The pricing for Zoho Analytics is actually cheaper than the competitors for the kind of service they provide.
Senior Product Analyst at Bureau
 

Valuable Features

WebFOCUS provides intuitive visualization, robust connectivity, flexible reporting, and reliable scheduling, supporting comprehensive data integration and application development.
Zoho Analytics enhances decision-making with customizable dashboards, AI-driven insights, seamless integration, and user-friendly reporting and visualization tools.
The AI called Zia in Zoho Analytics is extremely useful. Whenever I build a chart or dashboard, I can generate a summary of insights using this AI tool, which is very convenient for both leadership and manager level teams to understand the data concepts.
Data Analyst at Mobolution
The best feature is that in the same tool, we can use SQL and business intelligence capabilities.
Associate Data Analyst at Monocept
Regarding integration capabilities, I have found Zoho Analytics' 100+ integrations very effective in consolidating data from various sources.
Business Analyst at a tech consulting company with 51-200 employees
 

Categories and Ranking

ibi WebFOCUS
Ranking in Embedded BI
12th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Predictive Analytics (8th)
Zoho Analytics
Ranking in Embedded BI
6th
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
35
Ranking in other categories
BI (Business Intelligence) Tools (7th), Reporting (6th), Data Visualization (7th)
 

Mindshare comparison

As of January 2026, in the Embedded BI category, the mindshare of ibi WebFOCUS is 2.0%, up from 1.5% compared to the previous year. The mindshare of Zoho Analytics is 3.3%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Embedded BI Market Share Distribution
ProductMarket Share (%)
Zoho Analytics3.3%
ibi WebFOCUS2.0%
Other94.7%
Embedded BI
 

Featured Reviews

Twanette Jurd - PeerSpot reviewer
Technical Director / Solutions Architect at InfoBuild
Business Intelligence, reporting, data integration, ETL, data migration - everything is handled within one unified platform and highly scalable solution.
WebFOCUS goes beyond just dashboards. It's also used for operational reporting, making it crucial for mission-critical systems. In fact, a core strength is that it's not "just" a BI tool; it can be used to build complete applications. It is the best tool because of its all-in-one nature. Data integration, ETL, data migration, everything is handled within the same platform. Then, on the front end, it offers portals, reporting, distributed analysis, and more. For customers who have data in the right structure and right format, the WebFOCUS Designer tool is very powerful. It allows them to create self-service reporting applications.
VR
Data Analyst at Mobolution
Has supported trend analysis and forecasting but needs major fixes in customization and reliability
There are some areas where Zoho Analytics needs improvement compared to Power BI. Uploading and interpreting data inside the interface needs enhancement. While Power BI uses Power Query, an intuitive and powerful tool that allows data manipulation in any way, Zoho Analytics has limitations. I usually prepare data in Excel before uploading it to Zoho Analytics. The charts in Zoho Analytics are not as customizable as in Power BI. While all chart types are available, they can only be modified at a basic level, not an advanced level. Though trend analysis features are provided, creating anything out of the box is challenging.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
12%
Government
10%
Computer Software Company
10%
Computer Software Company
12%
Manufacturing Company
9%
Comms Service Provider
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise14
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Information Builders WebFOCUS?
I would rate the pricing a five out of ten, with ten being expensive.
What is your primary use case for Information Builders WebFOCUS?
I use it for supplying and developing business intelligence (BI) solutions, data management and reporting applications, and for the development of complete web-based applications. It's a versatile ...
What do you like most about Zoho Analytics?
Zoho Analytics's most valuable feature is the ability to provide excellent analytics through a single platform.
What is your experience regarding pricing and costs for Zoho Analytics?
Compared to other analytic tools, Zoho Analytics is cost-effective. The annual subscription cost of Zoho Analytics is equivalent to about half of the monthly cost of tools such as Tableau or Power ...
What needs improvement with Zoho Analytics?
For our strategic initiatives, the AI functionality is not useful because it cannot provide requirement-specific insights. It only gives an overview of the report. One major issue I face in Zoho An...
 

Also Known As

WebFOCUS
Zoho Reports
 

Overview

 

Sample Customers

Ace Hardware, AutoZone, Fred Hutch, MasterCard, OFS Brands, PostFinance, Real D, Yellow Pages, ABC Financial, AcuSport, BBVA, Babcock
Suzuki, American Pacific Mortgage, KPMG, Air Canada, University of Michigan, BricozOr, WorldWide Express, The University of Melbourne, Novartis, SAIC
Find out what your peers are saying about Zoho Analytics vs. ibi WebFOCUS and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.