ibi WebFOCUS and Zoho Analytics are competing in the business intelligence tools category. ibi WebFOCUS has the upper hand in offering enterprise-grade features and complex data integration, while Zoho Analytics is better known for its ease of use and cost-effectiveness.
Features: ibi WebFOCUS offers advanced data integration capabilities, comprehensive reporting tools, and a robust scripting language suitable for complex enterprise environments. Zoho Analytics provides an intuitive dashboard, data visualization features, and seamless integration with other Zoho products for quick data insights.
Room for Improvement: ibi WebFOCUS could improve its user interface to match the ease of use that newcomers appreciate in other solutions. Its initial setup is complex and might benefit from more streamlined deployment processes. Additionally, its reliance on legacy systems may need refreshing to keep up with modern BI tools. Zoho Analytics could enhance its features to match competitors in complex reporting. Its data handling and integration simplicity might be improved for handling more extensive datasets. Lastly, enhancing its visualization and reporting capabilities to offer deeper analytical insights could be beneficial.
Ease of Deployment and Customer Service: ibi WebFOCUS provides a flexible deployment model with on-premise and cloud options, along with comprehensive support for complex queries. Zoho Analytics offers rapid cloud-based deployment and easy-to-navigate setup, with straightforward customer service options.
Pricing and ROI: ibi WebFOCUS often incurs higher upfront costs due to its enterprise capabilities, potentially leading to substantial ROI for large-scale implementations. Zoho Analytics offers more cost-effective pricing, especially for small to medium businesses, with predictable pricing models and quick ROI perception.
After incorporating Zoho Analytics, now all our decisions come from its reviews.
The support team doesn't have full awareness of the system capabilities.
Zoho support provides assistance through live chat to guide us.
If you need help with any issue you face, you can directly call them.
Zoho Analytics can easily adapt to our needs when they grow, and you don't need much knowledge to adapt it; even basic Excel knowledge is sufficient.
You can utilize URL features to redirect users to their records in Zoho CRM or Zoho Desk with just a click.
The stability and reliability of Zoho Analytics have been good over time.
Zoho Analytics is very stable.
Regarding stability, it's actually working correctly.
The collaborative features of Zoho Analytics have faced one issue: they have tried to reduce the sync time with most Zoho applications, but even with CRM, the sync still takes one hour.
Having to pay for 25 users when only 11 are needed creates an issue with the pricing structure.
In my opinion, the API feature from Zoho Analytics needs significant improvement, as it's quite hard to connect with Google Sheets or other websites.
These multiple dashboards are available to view in a single place, which is very beneficial.
In the pivot table and scheduler table, if we want data in one report, we can use an SQL query and get data from different modules.
The benefits I've seen from using Zoho Analytics include saving time; this is the most important benefit for me.
Product | Market Share (%) |
---|---|
Zoho Analytics | 2.6% |
ibi WebFOCUS | 1.7% |
Other | 95.7% |
Company Size | Count |
---|---|
Small Business | 4 |
Midsize Enterprise | 3 |
Large Enterprise | 14 |
Company Size | Count |
---|---|
Small Business | 24 |
Midsize Enterprise | 3 |
Large Enterprise | 4 |
WebFOCUS is a strategic enterprise business intelligence (BI) and analytics platform that enables any executive, manager, analyst, employee, partner, or customer to execute smarter business from trusted data. The platform includes cutting-edge capabilities that provide organizations with everything they need to turn data into insight, and insight into impact.
Zoho Reports is a powerful, easy-to-use and highly scalable cloud-based reporting and business intelligence platform for small to medium-sized businesses. Its flexible pay-as-you-go pricing model and scope for customization allow businesses to tailor it to their unique needs.
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