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Symantec Siteminder vs i-Sprint AccessMatrix Universal Access Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

i-Sprint AccessMatrix Unive...
Ranking in Single Sign-On (SSO)
27th
Ranking in Access Management
29th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Authentication Systems (29th)
Symantec Siteminder
Ranking in Single Sign-On (SSO)
13th
Ranking in Access Management
15th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st)
 

Mindshare comparison

As of September 2026, in the Single Sign-On (SSO) category, the mindshare of i-Sprint AccessMatrix Universal Access Management is 1.6%, up from 0.8% compared to the previous year. The mindshare of Symantec Siteminder is 3.0%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Symantec Siteminder3.0%
i-Sprint AccessMatrix Universal Access Management1.6%
Other95.4%
Single Sign-On (SSO)
 

Featured Reviews

NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has high support capability."
"The product is quite good, and from my point of view, it can serve our requirements."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"Companies using Siteminder saw a return on investment, in terms of improved security."
"The most valuable feature is the integration with the Active Directory."
"It is very scalable; we have a very large customer base: 75 million customers, and about 40 million log in a day, so the scalability is very good."
"The security and single sign-on (SSO) features are the most valuable."
"It has performed very well, it does what we need it to do, it's reliable, and it doesn't impose any overhead on the user or on the platform."
"It's our single solution for managing user authentication."
"We're able to have one single centralized way of logging in when you have shared sessions across all applications."
"SAML is the best thing we're using right now because there is no need for creating an external account."
 

Cons

"The tool needs to improve its cloud capability."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The technical support could be better."
"Yes it can be complex, I think that's one area we have already given feedback to the product management, that is a little complex to get the set up and get it going and the upgrade process is very complex."
"It’s really difficult to initially configure, but once you know where the traps are, it’s not a big deal."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"They get us answers, but often they’re too slow."
"I'd like to see a rework of the user directory configuration."
"We had some performance-related issues that caused some outages. Outages actually happened pretty frequently back then."
"All of the feedback within our team for CA Support is not good. It really is on a very low level, but then it is very specific for CA SSO."
 

Pricing and Cost Advice

"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
"The pricing is reasonable."
"CA solutions are generally expensive but for the customer the ROI is big."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The licensing is fair for this solution."
"The price is quite comparable to the other enterprise-level solutions in that market."
"I recommend conducting a PoC on every available product before choose one."
"The solution's pricing is competitive."
"Symantec Siteminder is expensive; they could definitely do better on the price."
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Top Industries

By visitors reading reviews
Construction Company
22%
Outsourcing Company
12%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
16%
Outsourcing Company
15%
Construction Company
12%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

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What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
 

Also Known As

AccessMatrix Universal Access Management
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

IRAS, Singapore Bank
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Symantec Siteminder vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.