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Symantec Siteminder vs i-Sprint AccessMatrix Universal Access Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

i-Sprint AccessMatrix Unive...
Ranking in Single Sign-On (SSO)
27th
Ranking in Access Management
28th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Authentication Systems (37th)
Symantec Siteminder
Ranking in Single Sign-On (SSO)
13th
Ranking in Access Management
11th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st)
 

Mindshare comparison

As of June 2025, in the Single Sign-On (SSO) category, the mindshare of i-Sprint AccessMatrix Universal Access Management is 0.3%, up from 0.3% compared to the previous year. The mindshare of Symantec Siteminder is 2.6%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

NO
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…
Muzi Lubisi - PeerSpot reviewer
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has high support capability."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"Symantec Siteminder has simplified user access for our customers from user login to their web applications."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"The single sign-on is the solution's most valuable feature"
"It is reliable."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
"Siteminder allows us to manage identity and portability control efficiently."
"It is very scalable. We have a very large customer base: 75 million customers."
 

Cons

"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
"The support could be faster."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"I'd like to see a rework of the user directory configuration."
"Symantec SiteMinder is not easy to set up and maintain at an infrastructure level."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"The initial setup of Symantec SiteMinder was a bit tricky. I would rate it a seven on a scale of one to ten, where ten indicates an easy setup."
"The maintenance cost has increased significantly, and we are concerned about this."
"Siteminder needs to improve its user experience."
 

Pricing and Cost Advice

"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
"The licensing is fair for this solution."
"CA solutions are generally expensive but for the customer the ROI is big."
"The price is quite comparable to the other enterprise-level solutions in that market."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The pricing is reasonable."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The solution's pricing is competitive."
"I recommend conducting a PoC on every available product before choose one."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
33%
Insurance Company
13%
Computer Software Company
7%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
 

Also Known As

AccessMatrix Universal Access Management
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

IRAS, Singapore Bank
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Symantec Siteminder vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: May 2025.
857,028 professionals have used our research since 2012.