Try our new research platform with insights from 80,000+ expert users

CyberArk Privileged Access Manager vs i-Sprint AccessMatrix Universal Access Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
227
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
i-Sprint AccessMatrix Unive...
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (27th), Authentication Systems (33rd), Access Management (29th)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
NO
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CyberArk's support is excellent, providing personalized assistance through a dedicated local account manager and sales engineer."
"DVR like video recording and text-based recording for easier audits."
"The access control feature and privilege and role-based assignment are outstanding."
"We have the identity provider for all the authentication processes. However, sometimes, we need access to different applications for customers or clients that are not integrated into the identity provider. For these, we need to store a password to gain access. For example, we use the CyberArk Password Vault for third-party services. This vault needs to be shared with many people in our company."
"The automatic password management is the most important feature. The second most important feature is the ability to enforce dual control on the release of those passwords. The combination of these two features is the most important thing for us because we can show that we're in control of who uses any non-personal account, and when they do so."
"Session monitoring includes recordings of all activities performed."
"The password rotation and cyber gateway have been quite useful."
"Previously, we used to share passwords for service and normal admin accounts among team members. However, since we started managing it through the product, we've transitioned to individual admin accounts or implemented dual control for shared accounts. With dual control, exclusive checking and checkout options are available, and passwords are not stored in clear text anywhere in the credentials."
"The solution has high support capability."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
 

Cons

"The documentation is rather basic and it is missing many use cases."
"There are some options in the web portal where they can improve the user experience. For example, in remote, there is a parameter called 'access to remote machine.' When we put host names in that field, we are not able to search it. It"
"In the next release, they could simplify the setup and I would like some tasks added like file sharing. When a client connects to CyberArk and wants to put a file on the server, they cannot."
"Improved user-friendliness, granularity, and functionality would enhance the product further."
"In CyberArk Privileged Access Manager, the UI has room for improvement, as does the dashboard reporting, which could be made better or easier to use."
"Tech support staff can be more proactive."
"The continuous scanning of the assets is limited to Windows and Unix. We like to have the solution scan any databases, network devices, and security devices for privileged accounts. That would be very helpful."
"One area for improvement is the plug-in development challenge. Although CyberArk provides a plug-in generator utility, it does not fully meet our needs, particularly for web-based applications."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
 

Pricing and Cost Advice

"Our risk is definitely significantly lower. Also, our resources are low."
"The product’s pricing is feasible for enterprise customers. The pricing is expensive for smaller businesses. You need to pay additional costs for service implementation and local support."
"They have two types of licensing: purchase and subscription. You have to pay for each admin user, such as Microsoft admin, mail admin, database admin, etc."
"The solution is cost-effective for the features."
"Network and security licenses are currently being managed by other outsource vendors, so they are facing some type of problems in the digital aspect."
"I'm a technician so I don't handle the licensing for CyberArk Privileged Access Manager, but I know that the price for the core license is about €140 per year. There's another type of license, the external vendor license, and that's about €600 and you can manage twenty devices. From what I know, the price for one device in a subscription is about €65 per year. You can buy the CyberArk Endpoint Privilege Manager too, or you can buy some other application or application license with CyberArk Privileged Access Manager, but all other features, such as the Analytics Server is included in the basic CyberArk license. With WALLIX, you need to buy separate licenses for the features."
"Generally, I don't get involved in the licensing or the purchasing side of it, but I do know that the licenses are expensive."
"It's an affordable platform."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
report
Use our free recommendation engine to learn which Access Management solutions are best for your needs.
869,566 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
10%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise41
Large Enterprise171
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
Regarding costs, CyberArk Privileged Access Manager is not a cheap product; hence, many companies struggle with its high licensing cost. While it's valuable, it comes with a high price tag, making ...
Ask a question
Earn 20 points
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

Rockwell Automation
IRAS, Singapore Bank
Find out what your peers are saying about CyberArk Privileged Access Manager vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.