Hyland RPA vs Pega Robotic Process Automation comparison

Hyland and Pega are both solutions in the Robotic Process Automation (RPA) category. Hyland is ranked #48, while Pega is ranked #22 with an average rating of 6.0. Hyland holds a 0.8% mindshare in RPA, compared to Pega’s 2.7% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 87% of Pega users who would recommend it.

Hyland RPA

Read 1 Hyland RPA review

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492 Comparison Views

100% willing to recommend

Pega Robotic Process Automa...

Read 25 Pega Robotic Process Automation reviews

2,440 Views
2,245 Comparison Views

87% willing to recommend

Hyland RPA

Pega Robotic Process Automa...

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Executive Summary

We performed a comparison between Hyland RPA and Pega Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: March 2026).

Buyer's Guide

Robotic Process Automation (RPA)

March 2026

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Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland RPA

Ranking in Robotic Process Automation (RPA)

48th

Average Rating

9.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Orchestration and Automation Technologies (32nd)

Pega Robotic Process Automa...

Ranking in Robotic Process Automation (RPA)

22nd

Average Rating

7.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Robotic Process Automation (RPA) category, the mindshare of Hyland RPA is 0.8%, up from 0.3% compared to the previous year. The mindshare of Pega Robotic Process Automation is 2.7%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Pega Robotic Process Automation	2.7%
Hyland RPA	0.8%
Other	96.5%

Robotic Process Automation (RPA)

Featured Reviews

reviewer1638135

Works at a tech services company with 201-500 employees

A scalable solution which is easy to install and use

I do not use the solution personally as I am not the end-user. It is merely one of the solutions that we offer to our customers. We act as consultants, solution providers. We have around 60 customers who are using the solution. I would, for sure, recommend the solution to others. I consider the profile of the project to be quite good at the moment. I rate Another Monday as a nine out of ten.

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reviewer1458102

Regional Director at a tech vendor with 10,001+ employees

Has raised concerns due to outdated framework and high ownership costs

Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding. The total cost of ownership could be improved. From a technical perspective, the product performs adequately. The installation can be quite complex as it's not standalone, and customers need to get the whole Pega platform up and running. The total cost of ownership is not very attractive. RPA as a concept is outdated now, with agentic AI becoming more prominent. We don't see much interest from customers in going down the RPA route; Pega Robotic Process Automation is losing its prominence in the market.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is very easy to use."

"The initial setup is very quick."

"If you want to make any kind of base automation, you can easily code exactly what you want."

"Pega Robotic Process Automation's most valuable feature is that it is robust, and they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job."

"I am impressed with the tool's recording feature."

"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools."

"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."

"The most valuable aspect for myself was access to the .net framework."

"The solution is relatively stable and we find it a good product."

"The number of human steps that have been eliminated is significant, and we try to maximize straight-through processing."

More Pega Robotic Process Automation pros

Cons

"The solution should come with language customization, which would simplify its use for our customers."

"The solution's configuration and settings could be more comprehensive."

"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices."

"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."

"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."

"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."

"Pega Robotic Process Automation scalability is too low."

"Rule versioning and deployment to enable parallel development could still be improved"

"Pega's main drawback was that you have to go and install their platform and their platform is meant to be their main selling point with robotics just a small part of what they do."

More Pega Robotic Process Automation cons

Pricing and Cost Advice

"There is no licensing fee for our customers."

"The licensing cost is too high."

"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."

"I was not involved in licensing and pricing, but it is worth the cost."

"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."

"Pega is pretty costly."

"Pega Robotic Process Automation is an expensive solution."

"I would rate the product's pricing a nine out of ten."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

18%

Manufacturing Company

14%

Computer Software Company

10%

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	17

Questions from the Community

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What needs improvement with Pega Robotic Process Automation?

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What is your primary use case for Pega Robotic Process Automation?

For banking customers, Pega Robotic Process Automation can fill in the process automation which cannot usually be done by process reengineering; we use it for activities such as process mining to i...

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What advice do you have for others considering Pega Robotic Process Automation?

I am George from a system integrator and reseller background. We are a system integrator, reseller, and implementer of SAP, Camunda, and others. RPA hasn't been around for more than five to six yea...

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Comparisons

UiPath Platform vs Hyland RPA

Compared 18% of the time

Microsoft Power Automate vs Hyland RPA

Compared 11% of the time

Automation Anywhere vs Hyland RPA

Compared 10% of the time

IBM Robotic Process Automation (RPA) vs Hyland RPA

Compared 8% of the time

Inflectra Rapise vs Hyland RPA

Compared 6% of the time

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UiPath Platform vs Pega Robotic Process Automation

Compared 27% of the time

Microsoft Power Automate vs Pega Robotic Process Automation

Compared 24% of the time

Blue Prism vs Pega Robotic Process Automation

Compared 8% of the time

Automation Anywhere vs Pega Robotic Process Automation

Compared 7% of the time

IPsoft 1RPA vs Pega Robotic Process Automation

Compared 6% of the time

More Pega Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Robotic Process Automation (RPA)

March 2026

Download Hyland RPA product report

Buyer's Guide

Pega Robotic Process Automation

March 2026

Download Pega Robotic Process Automation product report

Also Known As

Another Monday

Pega RPA, OpenSpan

Overview

Hyland RPA is designed to enhance automation processes within enterprises by streamlining repetitive tasks. It provides businesses with tools to improve efficiency and productivity.

Hyland RPA automates workflow processes, allowing for the efficient handling of repetitive and complex tasks. It integrates seamlessly with existing systems, ensuring minimal disruption. Companies seeking to optimize operations through automation will find its capabilities invaluable.

What features stand out in Hyland RPA?

Seamless Integration: Offers compatibility with existing IT infrastructures.
Customizable Automation: Tailors workflows according to specific business needs.
Scalability: Easily handles increasing workloads and expansions.

What benefits should be evaluated in Hyland RPA?

Enhanced Productivity: Reduces manual effort, freeing up staff for higher-value tasks.
Error Reduction: Minimizes mistakes through consistent automated processes.
Cost Efficiency: Reduces operating costs by optimizing workloads and resource use.

Hyland RPA finds implementation across numerous industries, including healthcare and finance. In healthcare, it automates patient record entries, ensuring data accuracy and compliance. In finance, it optimizes transaction processing, reducing processing times and improving accuracy. The versatility of Hyland RPA allows businesses to employ it in several industry-specific applications, delivering tangible improvements in process efficiency.

Hyland

With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

Pega

Sample Customers

ING, Vodafone, T-Mobile, Billbox

eBay Enterprise, M&I Bank

Buyer's Guide

Robotic Process Automation (RPA)

March 2026

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