Newgen OmniFlow vs OpenText Documentum Content Management comparison

The compared Newgen and OpenText solutions aren't in the same category. Newgen is ranked #36 in BPM , and holds a 0.7% mindshare in the category. OpenText is ranked #2 in ECM , with an average rating of 7.6, and holds a 12.1% mindshare. Additionally, 100% of Newgen users are willing to recommend the solution, compared to 83% of OpenText users who would recommend it.

Newgen OmniFlow

Read 8 Newgen OmniFlow reviews

798 Views
774 Comparison Views

100% willing to recommend

OpenText Documentum Content...

Read 32 OpenText Documentum Content Management reviews

3,726 Views
3,204 Comparison Views

83% willing to recommend

Newgen OmniFlow

OpenText Documentum Content...

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Executive Summary

We performed a comparison between Newgen OmniFlow and OpenText Documentum Content Management based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Automation Anywhere, Apache and others in Business Process Management (BPM).

To learn more, read our detailed Business Process Management (BPM) Report (Updated: June 2025).

Buyer's Guide

Business Process Management (BPM)

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Newgen OmniFlow

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (36th)

OpenText Documentum Content...

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Enterprise Content Management (2nd)

Mindshare comparison

Newgen OmniFlow and OpenText Documentum Content Management aren’t in the same category and serve different purposes. Newgen OmniFlow is designed for Business Process Management (BPM) and holds a mindshare of 0.7%, down 0.8% compared to last year.
OpenText Documentum Content Management, on the other hand, focuses on Enterprise Content Management, holds 12.1% mindshare, up 10.6% since last year.

Business Process Management (BPM)

Enterprise Content Management

Featured Reviews

Chhavi Datta

Senior Manager at Infoedge India Ltd.,

Enabled us to consolidate workflows and reduce time spent searching for transactions

We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

Read full review

Ashish Shelar

Technical Manager at Thames Water

Offers version control capabilities, easy to set up but highly-priced

The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the flexibility in using it."

"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."

"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."

"They are a good team that is proactive, and they are trying to accommodate all of our requirements."

"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."

"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."

"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."

"The UI is easy. It's not very code based, so you can make certain changes on your end."

"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."

"OpenText Documentum is a robust choice for enterprise-level document management."

"We like Documentum for its capacity and reliability."

"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."

"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."

"It is quite good."

"I am satisfied with OpenText Documentum so far; it has great integration capabilities."

"OpenText Documentum's composition is good. It is convenient and straight out of the box."

More OpenText Documentum Content Management pros

Cons

"Improvement is needed in supporting the partner ecosystem."

"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."

"In terms of stability, like every product it has its issues."

"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."

"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."

"The development teams should be more agile and they need to have more team members."

"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."

"I would like to see more automated analytics built into the solution."

"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."

"The biggest issue for us is the price of the product."

"The user interface can be a bit more intuitive."

"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."

"It's difficult to manage and customize Documentum."

"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."

"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."

"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."

More OpenText Documentum Content Management cons

Pricing and Cost Advice

"Overall, this solution is very cost effective when compared to other solutions in the market."

"The price of Newgen OmniFlow is priced reasonably."

"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."

"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."

"OpenText Documentum's pricing is good."

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"The product is expensive."

"It is quite an expensive product."

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"The price is considered affordable now."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

15%

Government

11%

Comms Service Provider

Financial Services Firm

19%

Government

13%

Computer Software Company

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniFlow?

The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.

See all answers

What needs improvement with Newgen OmniFlow?

Improvement is needed in supporting the partner ecosystem.

See all answers

What is your primary use case for Newgen OmniFlow?

Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.

See all answers

What is your experience regarding pricing and costs for Documentum?

It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.

See all answers

What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.

See all answers

What needs improvement with OpenText Documentum?

The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.

See all answers

Comparisons

Camunda vs Newgen OmniFlow

Compared 35% of the time

IBM BPM vs Newgen OmniFlow

Compared 24% of the time

Appian vs Newgen OmniFlow

Compared 16% of the time

Nintex Process Platform vs Newgen OmniFlow

Compared 13% of the time

Bonita vs Newgen OmniFlow

Compared 11% of the time

More Newgen OmniFlow Competitors

SharePoint vs OpenText Documentum Content Management

Compared 21% of the time

OpenText Content Management vs OpenText Documentum Content Management

Compared 15% of the time

Alfresco vs OpenText Documentum Content Management

Compared 13% of the time

IBM FileNet vs OpenText Documentum Content Management

Compared 11% of the time

Hyland OnBase vs OpenText Documentum Content Management

Compared 8% of the time

More OpenText Documentum Content Management Competitors

Product Reports

Buyer's Guide

Newgen OmniFlow

June 2025

Download Newgen OmniFlow product report

Buyer's Guide

OpenText Documentum Content Management

June 2025

OpenText Documentum Content Management report

Download OpenText Documentum Content Management product report

Also Known As

OmniFlow

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Overview

Platform-independent, scalable Business Process Management solution that enables automation of organizational business processes. It has seamless integration abilities allowing it to be introduced into any IT infrastructure. OmniFlow is designed to ease the creation, deployment, modification and management of Business Processes with no programming effort and differentiates with other Business Process Management products through its ability to deploy rapidly to automate a complete process.

Newgen

OpenText Documentum Content Management provides centralized document management with strong security, advanced metadata management, and seamless integration with systems like SAP and Salesforce, aiding businesses in overseeing content effectively.

OpenText Documentum Content Management is known for its strong integration capabilities, especially with systems such as SAP, Salesforce, and Oracle E-Business Suite, facilitating effective document management. Its strengths include advanced security features, comprehensive metadata management, and robust support for lifecycle and workflow management. The platform's scalability and business process automation capabilities support industries with large volumes of content. It is adaptable for various sectors, including healthcare, banking, insurance, and government, providing document storage, sharing, and collaboration functionalities. While the intuitive automation engine enhances workflows, users have noted that improvements are needed in UI design, performance, and integration with additional systems. Concerns about cloud transition security, high costs, outdated workflows, and complex metadata management indicate areas for development. Supports are sought for AI integrations, improved cloud functionality, and efficient documentation.

What are the key features of OpenText Documentum Content Management?

Security: Robust security features ensure content protection.
Metadata Management: Advanced handling of metadata enhances organization.
Integration: Seamless connectivity with systems like SAP and Salesforce.
Lifecycle Management: Comprehensive support for document lifecycles.
Automation Engine: Streamlined workflows through intuitive automation.

What benefits or ROI can users expect?

Improved Efficiency: Centralized management reduces redundancies.
Regulatory Compliance: Helps meet industry standards easily.
Scalability: Accommodates growing content volumes effortlessly.
Enhanced Collaboration: Facilitates document sharing and teamwork.
Secure Cloud Transition: Maintains security while adopting cloud services.

Industries such as healthcare, banking, and government use OpenText Documentum Content Management for document-centric processes, ensuring regulatory compliance and facilitating collaboration. With Captiva enhancing OCR and batch scanning, it is crucial for managing high-quality documentation and compliance efforts across sectors.

OpenText

Sample Customers

Rak Bank, Bank Dhofar

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

Buyer's Guide

Business Process Management (BPM)

June 2025

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