Hyland OnBase vs Jitterbit Vinyl comparison

Hyland and Jitterbit are both solutions in the Low-Code Development Platforms category. Hyland is ranked #14 with an average rating of 7.7, while Jitterbit is ranked #23 with an average rating of 8.0. Hyland holds a 0.9% mindshare in LCDP, compared to Jitterbit’s 0.6% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 100% of Jitterbit users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

430 Views
281 Comparison Views

100% willing to recommend

Jitterbit Vinyl

Read 31 Jitterbit Vinyl reviews

925 Views
200 Comparison Views

100% willing to recommend

Hyland OnBase

Jitterbit Vinyl

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

Hyland OnBase and Jitterbit Vinyl compete in the enterprise software solutions category. Hyland OnBase has advantages in pricing and support, while Jitterbit Vinyl is noted for its exceptional features.

Features: Hyland OnBase has strong document management, workflow capabilities, and reasonable pricing. Jitterbit Vinyl offers powerful integration features, ease of use, and advanced integration solutions for enterprises.

Room for Improvement: Hyland OnBase needs better mobile access, simplified user training, and improved user support. Jitterbit Vinyl requires better error handling, more extensive documentation, and enhancements in user interface design.

Ease of Deployment and Customer Service: Hyland OnBase has straightforward deployment but mixed customer service reviews. Jitterbit Vinyl offers simple deployment and superior customer support, leading in both areas.

Pricing and ROI: Hyland OnBase is valued for reasonable setup costs and good ROI. Jitterbit Vinyl has higher setup costs but provides strong ROI due to its comprehensive features.

To learn more, read our detailed Hyland OnBase vs. Jitterbit Vinyl Report (Updated: April 2025).

Buyer's Guide

Hyland OnBase vs. Jitterbit Vinyl

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Low-Code Development Platforms

14th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (19th), Enterprise Content Management (5th)

Jitterbit Vinyl

Ranking in Low-Code Development Platforms

23rd

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Rapid Application Development Software (24th), No-Code Development Platforms (7th)

Mindshare comparison

As of May 2025, in the Low-Code Development Platforms category, the mindshare of Hyland OnBase is 0.9%, up from 0.4% compared to the previous year. The mindshare of Jitterbit Vinyl is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Low-Code Development Platforms

Featured Reviews

Phemy Lekalakala

Manager of Information Systems at University of the Witwatersrand

Stable content and workflow management solution with a valuable retention module

We use this solution for record management and digitization of records. We also use it for workflows and to build online forms The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed.…

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Larry Egan

VP Strategic Technologies at Alnylam Pharmaceuticals Inc

Can connect to any data source so we don't need to replicate data into a data warehouse to do reporting analytics

Having been a customer of theirs for a long time, I think the UI needed improvements early on. But, they have done a remarkable job catching up in that regard. They have always been great at connecting to a variety of data sources. They are a leader in that space. They do a great job, from a business analyst perspective, helping you shape what the ultimate system is going to look like. There really aren't a lot of areas that need improvement. The areas that they have, they are keenly aware of and have made great strides in recent releases.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"The solution is very developed and we are not taking full advantage of its functionalities."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"I like the cloud and its integrability."

More Hyland OnBase pros

"The fact that it's no-code is one of the most important features because it allows us to deliver very quickly. We can get the value to the business delivered much more quickly than with other solutions."

"It's like breaking apart coding and development into an ultra-configuration tool... It really is flexible."

"App development, database storage, and 3rd party app integrations are great."

"When it comes to the speed of development of the applications with Zudy VINYL it has been the fastest and most powerful that I've been able to do. We've tried building things from scratch. It takes an enormous amount of time. We've cut that time by probably a fifth, with more power. I've been very happy with the speed of doing things in Zudy VINYL."

"There are a lot of low-code development tools out there, but VINYL has the ability to connect to just about any data source out there, if an API exists for it and can be leveraged. We have even partnered with them at times to work with third-party vendors to develop APIs on our own, if there wasn't an API that exists for it."

"There are two most valuable features: one is the ability to pull data from a bunch of different places and put them together. And the second is the speed at which you can get a new app developed. So instead of waiting months for this new app to come out, if you have an internal team putting it together, you can roll it out in weeks. I've even seen days. It's incredible how fast you can make changes."

"The ease of moving around the platform cannot be understated."

"VINYL has really helped us speed up application development at a reasonable cost."

More Jitterbit Vinyl pros

Cons

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"Software malfunctioning usually occurs when we receive documents from external sources."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"The solution’s initial setup is a little difficult."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

More Hyland OnBase cons

"The features that I'd like to see in VINYL next would be the ability to have more control over, or have a rule-based control over column headings and column labels."

"I sometimes find formatting tricky to get the front end of an app the way I want it."

"Once or twice, when a new version of VINYL comes out, it has had a negative impact on a feature. However, we do everything in a test environment. Unless we miss something in test, we don't go live with it if it isn't perfect. Zudy hasn't had too many stumbles along the way, but there have been a couple times, and it's been minor."

"When you are trying to delete certain columns or delete or drop tables, it will throw an error and it will force you to hunt down every location where those things are being referenced. You have to delete them from the very end and work your way backward... It would be easier, when you're deleting that table, if it would concatenate all the way down."

"Some new features I think I'd like to see is visibility into running jobs so that we can see what the status is, or it's not stuck in its process and doing its thing, or how much longer it's going to take. I'd also like to see a native calendaring function so we can put calendars into our apps with maybe even recurring tasks or appointments and that sort of thing. We'd also like to see multi-select lists. The users being able to pick multiple things to filter on and get a list and be able to export that list."

"The calendar has room for improvement, but that's what they're going to be working on next, to make a Gantt chart."

"There are some acknowledged technical limitations. I was looking to do some metadata manipulation, which is very atypical. Zudy said that they will work on building me a workaround. If there is a weakness, that would be it."

"The ease of use for individuals to self-serve could be improved. The solution is no-code, but there is still a decent learning curve associated with the product and some app design principles necessary before people can self-serve."

More Jitterbit Vinyl cons

Pricing and Cost Advice

"The tool's price is high."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The solution costs around $6,000 per month."

"OnBase is reasonably priced."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"I feel the product’s pricing is a good value. The licensing model is very straightforward. You license the platform and you can build however many solutions you want with it."

"It is affordable."

"The pricing and licensing of Zudy are fair."

"The pricing and the licensing of Zudy are reasonable. Pricing is always a tricky thing. It could be a little simpler, but they're doing well. I'm happy with it."

"The key thing here is that the pricing is just one price. We can do as much or as little with the product as we want to which is very attractive. I don't have to worry about if I build a new app, I have to pay more. Or, if I put 20 more people logging into the app, I don't have to pay any extra for that either."

"Pricing was actually one of the things that drew us to the product initially... the way it was licensed at the time, I got a flat monthly fee from Zudy for the Vinyl product, which allowed me to basically have unlimited use of it... We have an annual license, we pay monthly. It's very competitive and very worthwhile given the return we get out of it."

"We haven't really had any issues with pricing. Like with any good partnership, you're paying a fair and good price for a good product. That's where great partnerships are developed, when one side doesn't feel like they won in a deal; when both sides feel like they won. That's where we are with Zudy VINYL."

"We also pay for the managed services help that we get from them. But, to me, it is a very effective cost model. Licenses are relatively inexpensive, then you pay by the drink in terms of the managed services that you are going to need, which has been great. We figure out where we want to apply those services and try to be pretty diligent about managing the costs there."

More Jitterbit Vinyl pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Government

13%

Computer Software Company

10%

Manufacturing Company

Computer Software Company

18%

Consumer Goods Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

See all answers

What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...

See all answers

What do you like most about Zudy VINYL?

The ZPM system enables us to organize projects and monitor their progress. The ease of logging into the VINYL app to test new features makes testing smoother, and we feel more involved in the crea...

See all answers

What is your experience regarding pricing and costs for Zudy VINYL?

Payment processing has changed since Jitterbit acquired Zudy. We previously cut checks, but we are no longer allowed. This has made paying for the service more complicated, but the issue is being r...

See all answers

What needs improvement with Zudy VINYL?

Some aspects of VINYL are limiting from a B2C standpoint. For example, it would be nice to have more flexibility with what the VINYL parameters allow us to develop within the app. It is difficult t...

See all answers

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Product Reports

Buyer's Guide

Hyland OnBase

April 2025

Download Hyland OnBase product report

Buyer's Guide

Jitterbit Vinyl

April 2025

Download Jitterbit Vinyl product report

Also Known As

OnBase

No data available

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Jitterbit's Vinyl (previously Zudy) is an enterprise low-code application platform that makes it easy to build scalable, end-to-end apps that are easily integrated with new and existing systems. Designed for large enterprises to solve complex business problems at scale, Vinyl empowers anyone to create fully integrated, bi-directional applications in weeks. Powerful enough for Full Stack Developers, intuitive enough for Citizen Developers/Business Technologists, Vinyl empowers you to create secure apps that run on any device, automate any business process, and integrate any data source without coding.

Create fully integrated, bi-directional applications
Utilize guided development and visual rule builders
Predictable pricing with no per-user fees
Integrate the entire ecosystem without impacting source data
Protect apps with enterprise-grade security
Integrate real-time data
Deploy apps via enterprise cloud, on-premise or hosted
Improve customer digital experience

For more information: www.jitterbit.com/product/viny

Jitterbit

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Aetna, Alnylam Pharmaceuticals Inc., Alvarez and Marsal, Audacy, Barstool Sports, Brooks Brothers, Cal-Maine Foods Inc., CNH Financial, Collette Travel, Darn Tough Vermont, DXL, Fresh Direct, iHeartMedia, Intra-Cellular Therapies, JBS Foods, J.Crew, Kraft Sports Group, MEMIC, New England Patriots, PGT Trucking Inc., United Healthcare, Worley

Buyer's Guide

Hyland OnBase vs. Jitterbit Vinyl

April 2025

Free Report: Hyland OnBase vs. Jitterbit Vinyl

Find out what your peers are saying about Hyland OnBase vs. Jitterbit Vinyl and other solutions. Updated: April 2025.

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