Hyland OnBase vs Jitterbit Vinyl comparison

Hyland and Jitterbit are both solutions in the Low-Code Development Platforms category. Hyland is ranked #12 with an average rating of 7.6, while Jitterbit is ranked #24. Hyland holds a 2.0% mindshare in LCDP, compared to Jitterbit’s 0.8% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 100% of Jitterbit users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

3,669 Views
660 Comparison Views

100% willing to recommend

Jitterbit Vinyl

Read 31 Jitterbit Vinyl reviews

1,044 Views
804 Comparison Views

100% willing to recommend

Hyland OnBase

Jitterbit Vinyl

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

Hyland OnBase and Jitterbit Vinyl compete in the enterprise software solutions category. Hyland OnBase has advantages in pricing and support, while Jitterbit Vinyl is noted for its exceptional features.

Features: Hyland OnBase has strong document management, workflow capabilities, and reasonable pricing. Jitterbit Vinyl offers powerful integration features, ease of use, and advanced integration solutions for enterprises.

Room for Improvement: Hyland OnBase needs better mobile access, simplified user training, and improved user support. Jitterbit Vinyl requires better error handling, more extensive documentation, and enhancements in user interface design.

Ease of Deployment and Customer Service: Hyland OnBase has straightforward deployment but mixed customer service reviews. Jitterbit Vinyl offers simple deployment and superior customer support, leading in both areas.

Pricing and ROI: Hyland OnBase is valued for reasonable setup costs and good ROI. Jitterbit Vinyl has higher setup costs but provides strong ROI due to its comprehensive features.

To learn more, read our detailed Hyland OnBase vs. Jitterbit Vinyl Report (Updated: September 2025).

Buyer's Guide

Hyland OnBase vs. Jitterbit Vinyl

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Low-Code Development Platforms

12th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (16th), Enterprise Content Management (5th)

Jitterbit Vinyl

Ranking in Low-Code Development Platforms

24th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Rapid Application Development Software (27th), No-Code Development Platforms (16th)

Mindshare comparison

As of October 2025, in the Low-Code Development Platforms category, the mindshare of Hyland OnBase is 2.0%, up from 0.6% compared to the previous year. The mindshare of Jitterbit Vinyl is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Low-Code Development Platforms Market Share Distribution
Product	Market Share (%)
Hyland OnBase	2.0%
Jitterbit Vinyl	0.8%
Other	97.2%

Low-Code Development Platforms

Featured Reviews

Srinivas Rao Kagitha

Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private

Offers good dashboards and reports but fails to offer better migration features

The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

Read full review

reviewer2208660

Mobile Dog Product Manager at BioPet Laboratories

It has sped up the app development process, enabling us to release a public version of the app much quicker

Some aspects of VINYL are limiting from a B2C standpoint. For example, it would be nice to have more flexibility with what the VINYL parameters allow us to develop within the app. It is difficult to think of an example off the top of my head, but there have been times when we couldn't develop something a particular way because VINYL didn't support it. However, the team Zudy assigned to us has been great about adjusting and finding ways around these hurdles.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"Its most valuable aspect is its flexibility"

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"I like the cloud and its integrability."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The product's initial setup phase is not difficult."

More Hyland OnBase pros

"You can unite data which lives in different sources without moving that data."

"The way that they've done some of the reports, they've created really great data dumps. If I want to see a snapshot of something in time, for a given timeframe, I can download it. From that download, I can create further analysis or do my own thing with it, which is really helpful. I'm even able to go back several years and get data."

"The fact that it's no-code is one of the most important features because it allows us to deliver very quickly. We can get the value to the business delivered much more quickly than with other solutions."

"It is a platform which can grow with us and get us out of spreadsheets."

"We have been able to leverage the platform to rapidly build custom solutions, and tailor-make them to our needs."

"Zudy has increased development speed. What would take us months to be able to complete, we're getting done in a matter of weeks. I have a number of projects that we were working on that I thought that we'd [only] be able to get completed by next year. We've already completed them and we're still in the year 2020."

"Maintenance is very minimal. With our live production applications, they just don't break, which is great. We love that. There's zero-to-little maintenance required."

"The Lite Integration is really the key thing. You're able to attach the Vinyl software to a variety of different systems very easily and pull data together in a way that is really difficult to do using traditional technology... Also, the fact that it's a no-code platform also makes it easier for people to understand and deal with internally, to continue to build applications and modify existing applications."

More Jitterbit Vinyl pros

Cons

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The migration is a bit difficult in the tool."

"The application could potentially be more open-source, allowing integration with more solutions."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"The solution’s initial setup is a little difficult."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"Software malfunctioning usually occurs when we receive documents from external sources."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

More Hyland OnBase cons

"When designing the user interface, there are many built-in features; however, Vinyl could use some more extensive design elements that are used in marketing, such as Canva or Web design tools. These would allow for more extensive design elements to be added more easily."

"The features that I'd like to see in VINYL next would be the ability to have more control over, or have a rule-based control over column headings and column labels."

"Having been a customer of theirs for a long time, I think the UI needed improvements early on. But, they have done a remarkable job catching up in that regard."

"I would love to have the home screen a little more customizable because, as we're building more and more reports, it would be nice to have more options in how they're organized on the screen."

"I'd like to see the next release of VINYL have more user interface solutions to it, so that it could be a more user-friendly product on the front end for the customers that are utilizing the tool. We didn't have a solution to help automate all of our reporting in the past which identified the need to make sure that we could tap into our data sources and automate all of our reporting, which is exactly why we needed the tool."

"When you are trying to delete certain columns or delete or drop tables, it will throw an error and it will force you to hunt down every location where those things are being referenced. You have to delete them from the very end and work your way backward... It would be easier, when you're deleting that table, if it would concatenate all the way down."

"The interface has had a lot of changes to it. It is better than it was before. However, with the subqueries in particular, this has been the most difficult part of the interface."

"During the initial rollout, the text editor wasn't 100% what we were looking for, but we were able to get the job done. After some discussions and finding ways to use different plugins during the short term, Zudy actually came back a few months later and said that they have integrated a standard product into their text editing that checked all the boxes for us."

More Jitterbit Vinyl cons

Pricing and Cost Advice

"OnBase is reasonably priced."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The tool's price is high."

"The solution costs around $6,000 per month."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The key thing here is that the pricing is just one price. We can do as much or as little with the product as we want to which is very attractive. I don't have to worry about if I build a new app, I have to pay more. Or, if I put 20 more people logging into the app, I don't have to pay any extra for that either."

"We haven't really had any issues with pricing. Like with any good partnership, you're paying a fair and good price for a good product. That's where great partnerships are developed, when one side doesn't feel like they won in a deal; when both sides feel like they won. That's where we are with Zudy VINYL."

"I feel the product’s pricing is a good value. The licensing model is very straightforward. You license the platform and you can build however many solutions you want with it."

"The pricing is moderate. It's okay."

"The value for us for VINYL is that we've got one fee that we're paying per year and we can deploy and build as many apps and bring in as many users as we need."

"We have seen a 30 percent decrease in time for some of our workflows."

"It is affordable."

"Pricing is less than the cost of a consultant and the value you receive is much greater."

More Jitterbit Vinyl pricing and cost advice

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Top Industries

By visitors reading reviews

Government

15%

Financial Services Firm

13%

Computer Software Company

Insurance Company

Computer Software Company

15%

Consumer Goods Company

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	9
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

See all answers

What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...

See all answers

What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

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Compared 55% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

September 2025

Download Hyland OnBase product report

Buyer's Guide

Jitterbit Vinyl

September 2025

Download Jitterbit Vinyl product report

Also Known As

OnBase

No data available

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Jitterbit's Vinyl (previously Zudy) is an enterprise low-code application platform that makes it easy to build scalable, end-to-end apps that are easily integrated with new and existing systems. Designed for large enterprises to solve complex business problems at scale, Vinyl empowers anyone to create fully integrated, bi-directional applications in weeks. Powerful enough for Full Stack Developers, intuitive enough for Citizen Developers/Business Technologists, Vinyl empowers you to create secure apps that run on any device, automate any business process, and integrate any data source without coding.

Create fully integrated, bi-directional applications
Utilize guided development and visual rule builders
Predictable pricing with no per-user fees
Integrate the entire ecosystem without impacting source data
Protect apps with enterprise-grade security
Integrate real-time data
Deploy apps via enterprise cloud, on-premise or hosted
Improve customer digital experience

For more information: www.jitterbit.com/product/viny

Jitterbit

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Aetna, Alnylam Pharmaceuticals Inc., Alvarez and Marsal, Audacy, Barstool Sports, Brooks Brothers, Cal-Maine Foods Inc., CNH Financial, Collette Travel, Darn Tough Vermont, DXL, Fresh Direct, iHeartMedia, Intra-Cellular Therapies, JBS Foods, J.Crew, Kraft Sports Group, MEMIC, New England Patriots, PGT Trucking Inc., United Healthcare, Worley

Buyer's Guide

Hyland OnBase vs. Jitterbit Vinyl

September 2025

Free Report: Hyland OnBase vs. Jitterbit Vinyl

Find out what your peers are saying about Hyland OnBase vs. Jitterbit Vinyl and other solutions. Updated: September 2025.

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