We performed a comparison between Hyland OnBase and Jitterbit Vinyl based on real PeerSpot user reviews.
Find out in this report how the two Low-Code Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very developed and we are not taking full advantage of its functionalities."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"I like the cloud and its integrability."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"It's made things seamless and it's more efficient, and there's an audit trail where it wasn't there before."
"You do not need to be a programmer to use it or build something in it."
"When it comes to the speed of development of the applications with Zudy VINYL it has been the fastest and most powerful that I've been able to do. We've tried building things from scratch. It takes an enormous amount of time. We've cut that time by probably a fifth, with more power. I've been very happy with the speed of doing things in Zudy VINYL."
"VINYL has given us the ability to really improve the speed with which we deploy releases and respond to the good ideas that our people have."
"There are two most valuable features: one is the ability to pull data from a bunch of different places and put them together. And the second is the speed at which you can get a new app developed. So instead of waiting months for this new app to come out, if you have an internal team putting it together, you can roll it out in weeks. I've even seen days. It's incredible how fast you can make changes."
"The product has reduced the time that it takes us to produce apps."
"It's customizable to whatever you see might use it for... It's very user-friendly, and the front-end is exactly what we need to see, very simple. It can get more complicated too, if those are the needs."
"The integration is a huge accelerator into enabling new business processes. As a small company, we have a few different systems that otherwise couldn't talk to each other. We recognize, from an IT perspective, the value that data and change in status of certain data in one area could influence the ability to take action in another. With these integration points, we are able to essentially create that communication from one system to another, letting system B know that something has been completed or is ready in system A. That allows our users to know that they are ready to complete a task. Without that, we would be relying on a lot of manual communication. We would be relying on individuals sending emails, saying, "Hey, by the way, this is ready in system A." Now, we have the system recognizing it and shooting that email off automatically, with all the instructions necessary."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"Upload time of documents that needed to be uploaded was a request that we were having an issue with. That issue got resolved in [near] real time, within probably 30 minutes."
"Some new features I think I'd like to see is visibility into running jobs so that we can see what the status is, or it's not stuck in its process and doing its thing, or how much longer it's going to take. I'd also like to see a native calendaring function so we can put calendars into our apps with maybe even recurring tasks or appointments and that sort of thing. We'd also like to see multi-select lists. The users being able to pick multiple things to filter on and get a list and be able to export that list."
"When designing the user interface, there are many built-in features; however, Vinyl could use some more extensive design elements that are used in marketing, such as Canva or Web design tools. These would allow for more extensive design elements to be added more easily."
"There are some acknowledged technical limitations. I was looking to do some metadata manipulation, which is very atypical. Zudy said that they will work on building me a workaround. If there is a weakness, that would be it."
"I don't have a lot of negative things to say about the platform. One of the things we joke about, because it is very minor in detail, is that as with any platform, when you're hosting a live webinar on a GoToMeeting or a Zoom, everything slows down a little bit. So when you're doing a live demo internally with folks, the platform can go a step slower. That's not necessarily just a Zudy thing."
"Perhaps the UI could be improved."
"The interface has had a lot of changes to it. It is better than it was before. However, with the subqueries in particular, this has been the most difficult part of the interface."
"Right now it's very dependent on having an imagination to understand."
Hyland OnBase is ranked 21st in Low-Code Development Platforms with 8 reviews while Jitterbit Vinyl is ranked 16th in Low-Code Development Platforms with 31 reviews. Hyland OnBase is rated 8.0, while Jitterbit Vinyl is rated 8.8. The top reviewer of Hyland OnBase writes "Stable content and workflow management solution with a valuable retention module". On the other hand, the top reviewer of Jitterbit Vinyl writes "Can connect to any data source so we don't need to replicate data into a data warehouse to do reporting analytics". Hyland OnBase is most compared with Alfresco, SharePoint, OpenText Documentum, IBM FileNet and OpenText Extended ECM, whereas Jitterbit Vinyl is most compared with Microsoft Power Apps, QuickBase and OutSystems. See our Hyland OnBase vs. Jitterbit Vinyl report.
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