Hyland OnBase vs IBM FileNet vs SharePoint comparison

Hyland and IBM are both solutions in the Enterprise Content Management category. Hyland is ranked #5 with an average rating of 7.7, while IBM is ranked #4 with an average rating of 8.0. Hyland holds a 6.4% mindshare in ECM, compared to IBM’s 9.4% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 91% of IBM users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

3,080 Views
1,971 Comparison Views

100% willing to recommend

IBM FileNet

Read 102 IBM FileNet reviews

3,570 Views
3,284 Comparison Views

91% willing to recommend

SharePoint

Read 160 SharePoint reviews

9,734 Views
4,478 Comparison Views

79% willing to recommend

Hyland OnBase

IBM FileNet

SharePoint

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Executive Summary

We performed a comparison between Hyland OnBase, IBM FileNet, and SharePoint based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: July 2025).

Buyer's Guide

Enterprise Content Management

July 2025

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Helped 862,514 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of July 2025, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 6.4%, up from 5.9% compared to the previous year. The mindshare of IBM FileNet is 9.4%, down from 10.2% compared to the previous year. The mindshare of SharePoint is 16.4%, down from 20.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Srinivas Rao Kagitha

Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private

Offers good dashboards and reports but fails to offer better migration features

The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

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Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

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Madhur D'silva

Lead Consultant at Eviden

Collaborative work benefits while user-friendliness challenges persist

The most valuable feature of SharePoint ( /products/sharepoint-reviews ) is its user interface, which is very easy to use. I do not have to be very technical to use it. Its rights management capabilities and ability to restrict access to certain people are also very useful. Furthermore, I can access SharePoint from any device, whether it is a phone or laptop, which is very convenient.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"Its most valuable aspect is its flexibility"

"The solution's most valuable features are integration and flexibility."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"The solution is very developed and we are not taking full advantage of its functionalities."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

More Hyland OnBase pros

"The main features we find impactful are the workflow and document management along with FileNet file stores."

"FileNet is very user-friendly... We have business users using and it is quite friendly for them."

"The product is robust and can process a lot of documents for enterprise content management."

"For a large company, for the robustness, stability, performance, and the growth — that you can grow it within seconds — I would advise using FileNet, without any doubt."

"The most valuable features of IBM File Manager are workflow, content, and process capabilities."

"IBM FileNet was more scalable."

"The most valuable feature is access control."

"It improves the time when providing customer service to our constituents."

More IBM FileNet pros

"The most valuable features of SharePoint Online are content management, document management, and approval processes. Additionally, there are a number of features that provide integration with multiple Office services and external services."

"The search feature is valuable."

"The workflow feature is valuable because it enables us to cascade responsibilities."

"SharePoint enabled the staff to share documents and work on a document simultaneously."

"It has improve our organization by speeding up document sharing."

"It has helped us with storing all the documents, which means that people are not going to intervene. There is a way of extracting knowledge within documentation and tracking it. There are knowledge assets for where documentation is stored, indexed and searchable through SharePoint."

"The ability to take Excel files and make them dynamic SharePoint lists with instant reporting capabilities has been a major benefit."

"SharePoint is a ten out of ten solution."

More SharePoint pros

Cons

"The solution’s initial setup is a little difficult."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"The migration is a bit difficult in the tool."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"The application could potentially be more open-source, allowing integration with more solutions."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"Software malfunctioning usually occurs when we receive documents from external sources."

More Hyland OnBase cons

"Simplifying both training and maintenance would be an improvement."

"IBM has a lot of documentation but the kind of information in a lot of the documents can be confusing to our clients. It would be easier if they used video tutorials. Right now, the information is too hard to understand, and there is a lot of it. If they used videos I think FinalNet would be easy to use for an end-user."

"It is stable as long as you create the right environment. We have had issues at times, but just because of configuration issues."

"It could be simpler to use, considering multiple use cases."

"I would love it if single sign-on was a lot easier to set up. That's the most difficult part of it."

"Developers like us have an upgraded interface. That interface does not work in the process that we have today. It hangs and is not user-friendly."

"One of the things I know is a bit of a challenge for them - because I know that it lives on top of FileNet, so it's not necessarily living on top of a relational database, per se - is that we also are using it as our system of record for our language management and our language definitions. I know that that was a little bit of a challenge, just because of the underlying architecture."

"We would like to have more automation of rollout solutions."

More IBM FileNet cons

"It would be nice if the editing and setting up of SharePoint were more user-friendly, so I do not have to have an expert to deal with it."

"Processing data from multiple site collections is not easy as they reside in different databases."

"This solution would benefit from the implementation of enhanced online forms and template development capabilities."

"I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities."

"The management of the product/back-end is complex."

"The initial setup process is not intuitive."

"The product does not perform 100% when used outside of a Microsoft based browser, Chrome, Firefox, etc."

"It is too heavy. MS should not have paid foreign coders dollars per each row of code. They wasted the stability and reliability in the end."

More SharePoint cons

Pricing and Cost Advice

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The tool's price is high."

"The solution costs around $6,000 per month."

"OnBase is reasonably priced."

"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."

"The cost is about $40,000, plus yearly maintenance."

"The tool is expensive, and I rate its pricing a ten out of ten."

"It has reduced operating costs by reducing the amount of manual work needed."

"Yearly, we pay for the maintenance, which is $20,000."

"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."

"FileNet is not cheap, but you absolutely get what you pay for. "

"The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do."

More IBM FileNet pricing and cost advice

"We have purchased add-ons to handle multiple site collections, form creation, and design."

"The product is reasonably priced."

"The pricing works for us."

"The cost is expensive, but worthwhile."

"The replacement costs for it are cheaper if you use only SharePoint."

"It is very expensive."

"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."

"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."

More SharePoint pricing and cost advice

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Comparison Review

it_user8925

Developer with 51-200 employees

Aug 23, 2013

Jive vs Sharepoint vs Drupal Commons

At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…

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Top Industries

By visitors reading reviews

Government

14%

Financial Services Firm

13%

Computer Software Company

10%

Insurance Company

Financial Services Firm

22%

Computer Software Company

11%

Government

10%

Insurance Company

Government

13%

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitio...

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What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hylan...

See all answers

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

See all answers

What is your experience regarding pricing and costs for IBM FileNet?

From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is so...

See all answers

What needs improvement with IBM FileNet?

The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; w...

See all answers

What do you like most about SharePoint?

The search feature is valuable.

See all answers

What is your experience regarding pricing and costs for SharePoint?

As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.

See all answers

What needs improvement with SharePoint?

The web parts in SharePoint could be more intuitive for end users. Many do not fully understand these features, and i...

See all answers

Comparisons

Alfresco vs Hyland OnBase

Compared 16% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 13% of the time

OpenText Content Management vs Hyland OnBase

Compared 8% of the time

Microsoft Power Apps vs Hyland OnBase

Compared 6% of the time

ServiceNow Now Platform vs Hyland OnBase

Compared 4% of the time

More Hyland OnBase Competitors

OpenText Content Management vs IBM FileNet

Compared 15% of the time

OpenText Documentum Content Management vs IBM FileNet

Compared 14% of the time

Alfresco vs IBM FileNet

Compared 8% of the time

OpenText Content Manager vs IBM FileNet

Compared 6% of the time

IBM ECM vs IBM FileNet

Compared 5% of the time

More IBM FileNet Competitors

OpenText Documentum Content Management vs SharePoint

Compared 9% of the time

DocuSign vs SharePoint

Compared 7% of the time

Amazon WorkDocs vs SharePoint

Compared 7% of the time

OpenText Content Management vs SharePoint

Compared 7% of the time

Alfresco vs SharePoint

Compared 3% of the time

More SharePoint Competitors

Product Reports

Buyer's Guide

Hyland OnBase

July 2025

Download Hyland OnBase product report

Buyer's Guide

IBM FileNet

July 2025

Download IBM FileNet product report

Buyer's Guide

SharePoint

June 2025

Download SharePoint product report

Also Known As

OnBase

No data available

SharePoint 2007, SharePoint 2010

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Microsoft

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

Buyer's Guide

Enterprise Content Management

July 2025

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