Try our new research platform with insights from 80,000+ expert users

Hunters vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hunters
Ranking in Security Information and Event Management (SIEM)
34th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
SOC as a Service (7th), Extended Detection and Response (XDR) (28th)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
19th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
Security Incident Response (5th)
 

Mindshare comparison

As of August 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Hunters is 0.4%, up from 0.2% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

VikramSingh8 - PeerSpot reviewer
Advanced detectors streamline threat monitoring with many use cases
Hunter support is functional yet not exceptional. Their support engineers could be more advanced and faster in providing solutions. Their turnaround time could improve to match other tools. When feedback is provided, they consider it and indicate if it is in the development stage. They commit to fixing bugs and developing the module or feature, however, take quite a lot of time. I would rate their customer support as needing improvement. Another area needing improvement is integration capabilities, as they are not yet fully compatible. Users still have to rely on third-party software or integration tools. Furthermore, they should incorporate more GenAI capabilities, a current buzzword, and enable predictive use cases. Their tools should be capable of reading the environment, making adaptations, and automatically tweaking settings as per client or environmental needs, similar to capabilities provided by other SIEM tools.
Daniel_Martins - PeerSpot reviewer
Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Hunter proactively provides a set of five to six hundred use cases, categorized based on cloud use cases, endpoint use cases, parameter use cases, and malicious use cases."
"Other SIEM tools base their license cost on the volume of data processed, often charging by how much TB or GB data is processed. Hunter, however, charges based on the number of data sources and the number of data entities integrated, which saves money."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."
"The best feature of Trellix Helix Connect is its quick implementation."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"As far as its core functionality goes, it’s spot-on."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
 

Cons

"Hunter support is functional yet not exceptional. Their support engineers could be more advanced and faster in providing solutions."
"Hunter support is functional yet not exceptional."
"There is room for improvement in the integration capabilities of third-party tools."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"It should have more cloud connectors. It could also be cheaper."
"We often rely on Martins to create logs and provide professional threat services rather than basic support."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"Integrations could be improved, and the dashboard could be a little better."
"Trellix needs to address the price for the product to be more appealing to customers."
 

Pricing and Cost Advice

Information not available
"FireEye Helix is a little expensive."
"I rate Trellix Helix a five out of ten for pricing."
"It could be cheaper, but that applies to every product."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
865,164 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
7%
Financial Services Firm
7%
Non Profit
7%
Comms Service Provider
18%
Manufacturing Company
13%
Computer Software Company
10%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Hunters?
Hunter support is functional yet not exceptional. Their support engineers could be more advanced and faster in providing solutions. Their turnaround time could improve to match other tools. When fe...
What is your primary use case for Hunters?
Hunter is a very new SIEM in the market. It is definitely a broad market for us as they are trying to establish a new place against competitors like Splunk and QRadar. This makes it challenging to ...
What advice do you have for others considering Hunters?
Their knowledge base is good. When starting with Hunter, ensure you have one or two sessions to understand navigation, features, and modules, along with obtaining proper documentation. This will he...
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work...
What is your primary use case for FireEye Helix?
We use Trellix Helix Connect because it is a SaaS solution. I think it has its own infrastructure rather than AWS or another provider. We use the Helix SaaS and a component called Evidence Collecto...
 

Also Known As

Hunters.AI
FireEye Helix, FireEye Threat Analytics
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

We're happy to support organizations like Booking.com, ChargePoint, Yext, Red Ventures and Cimpress who leverage Hunters SOC Platform to transform their security teams' operations.
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Splunk, Wazuh, Microsoft and others in Security Information and Event Management (SIEM). Updated: August 2025.
865,164 professionals have used our research since 2012.