"The customer service/technical support is very good with this solution."
"It's got the capabilities of amassing a lot of throughput with remote access and VPNs."
"We have not had to deal with stability issues."
"I have integrated it for incidence response. If there is a security event, the Cisco firewall will automatically block the traffic, which is valuable."
"I have access to the web version of Cisco Talos to see the reputation of IP addresses. I find this very helpful. It provides important information for my company to obtain the reputation of IP addresses. The information in Talos is quite complete."
"If configured, Firepower provides us with application visibility and control."
"One of the most valuable features is the AMP. It's very good and very reliable when it comes to malicious activities, websites, and viruses."
"Firepower has been used for quite a few enterprise clients. Most of our clients are Fortune 500 and Firepower is used to improve their end to end firewall functionality."
"Huawei was able to assist us in the installation of their product. The installation was very fast."
"The mapping features and traffic logging are good."
"I had no difficulty using the Huawei NGFW."
"The security is good. It's as effective as anything else on the market."
"We make use of the new data center, specifically the containerized data center which is built and reviewed by Huawei, including all the device's infrastructure."
"The user interface is very, very good."
"I like that the initial setup is straighforward. It's also a scalable solution."
"The support for the solution has been excellent. If we ever had an issue they would send an engineer to help us with our problem."
"It has very good features; it's easy to use, configure, set up, and deploy."
"I love the simplicity of Meraki MX — specifically, the simplicity of the dashboard."
"The technical support people from Meraki are brilliant."
"Point-to-point VPNs can dynamically follow IP changes with no need for static IPs."
"We've had no issues with the scalability or the stability of this solution"
"Meraki MX offers advanced filtration options, plus it behaves like a router and a firewall at the same time."
"It has the most advanced security features, for example, layer 3 and layer 7 firewall capabilities and the end team and IPS protection. It also has IPS, and it has very good functioning of cloning services. You don't actually have to touch the device. If you have multiple companies in different countries, you don't really require this device to be touched. You can get it delivered directly to any office of a country, and then you can simply put your configuration over the cloud. It's very simplified and easy to manage. It gives a very good granular visibility about your network. Earlier, a lot of things were lacking in the network. We were unable to identify where the problem was, but after implementing Meraki MX, we are able to dig down and identify where is the problem. We can easily and quickly identify the sources and the root causes of the issues."
"It is easy to manage, which is one of the most important things for us. It is also flexible, stable, and scalable."
"This product is managed using the Firepower Management Center (FMC), but it would be better if it also supported the command-line interface (CLI)."
"We're getting support but there's a big delay until we get a response from their technical team. They're in the USA and we're in Africa, so that's the difficulty. When they're in the office, they respond."
"One of the few things that are brought up is that for the overall management, it would be great to have a cloud instance of that. And not only just a cloud instance, but one of the areas that we've looked at is using an HA type of cloud. To have the ability to have a device file within a cloud. If we had an issue with one, the other one would pick up automatically."
"FirePOWER does a good job when it comes to providing us with visibility into threats, but I would like to see a more proactive stance to it."
"The solution could offer better control that would allow the ability to restrictions certain features from a website."
"The intelligence has room for improvement. There are some hackers that we haven't seen before and its ability to detect those types of attacks needs to be improved."
"An area of improvement for this solution is the console visualization."
"Web filtering needs improvement because sometimes the URL is miscategorized."
"The solution could be more secure and have better integration."
"Wi-Fi scanning and Wi-Fi analysis would be useful features to include in the future."
"The solution doesn't seem to be very mature. Our networking team says they are experiencing a lot of issues in the firewalls and some routers."
"The solution requires a more interactive dashboard. That would make it easier than playing with configurations the way we have to now."
"The documentation needs to be improved. When they retire old models, they also retire the documentation. However, if you are still using an older model, you still need access to that documentation. And yet, they go ahead and removed it. It's gone. You are therefore stuck with a device with no documentation and technical support that isn't very helpful as they also remove support assistance as well."
"I would like to see an antivirus solution included with the product."
"The solution is scalable but it is difficult because you need to purchase new systems, it is not just one click."
"With the Huawei firewall, none of the features comes at the top. We found out later that customer support is really not good. For this firewall, because of our customers' routine, for example, every six months they'll do a penetration test to find weaknesses. So whenever they came up with VAPT reports, they are looking to Huawei for help. I think that's basically because it's a different culture. Chinese culture and our culture is different. They have always tried to help find some excuses or say some other things that cannot help you solve the problem immediately."
"It would be nice if the different services, including the SIEM SOC and endpoint detection and response (EDR) were integrated into one, so that I don't have to go to different vendors for different services."
"Management can be improved in Meraki MX."
"The whole Cisco Meraki range requires easier access for cameras. For a security center, it would be helpful to have easier access to cameras through the portal. Its licensing cost could also be better."
"As far as what needs to be improved — nothing really comes to mind. It does what we need it to do."
"In general, the SD-WAN feature needs to be improved. The load sharing and load balancing of the traffic should be improved. I have had some problems with these features in the past."
"We have been having a problem with the VPN. When the energy goes down and is back again, the VPN link doesn't get established. We have to manually turn off the modems and other pieces of equipment and manually establish the VPN. It has been around one month since we have been having this problem, and we don't have enough support from Meraki to solve the problem."
"You can only have one tunnel in the whole infrastructure — one tunnel with one device."
"When we do API integrations with Meraki, they have always been hard as well as tedious to build. The data that we want out of the API integrations has been only recently available. Six months ago, it was hard to get someone to build something correctly or useful with Meraki APIs. Recently, they have made more data available on the API, but it is just a start. They need to do more."
More Cisco Firepower NGFW Firewall Pricing and Cost Advice →
Huawei NGFW is ranked 25th in Firewalls with 8 reviews while Meraki MX is ranked 1st in Unified Threat Management (UTM) with 17 reviews. Huawei NGFW is rated 7.2, while Meraki MX is rated 8.4. The top reviewer of Huawei NGFW writes "Good interface and easy to set up but needs more documentation". On the other hand, the top reviewer of Meraki MX writes "Makes it easy to stay on top of everything for security". Huawei NGFW is most compared with Fortinet FortiGate, Cisco ASA Firewall, Palo Alto Networks NG Firewalls, Check Point NGFW and Zyxel Unified Security Gateway, whereas Meraki MX is most compared with Fortinet FortiGate, Cisco ASA Firewall, Sophos XG, Palo Alto Networks NG Firewalls and SonicWall NSa.
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