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HPE OneSphere vs ServiceNow IT Operations Management comparison

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Pricing and Cost Advice
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  • "The pricing is high and may be excluding the small to medium-sized enterprise businesses."
  • "It has different subscription models."
  • "There are additional costs, you have to pay more for everything."
  • "The price of ServiceNow IT Operations Management is expensive."
  • "It is expensive. It is around 10 Euros per server per month."
  • More ServiceNow IT Operations Management Pricing and Cost Advice →

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    Top Answer:The cost could be lower. For those customers who are already using ServiceNow for service management, for example, then it is just the license costs and no other cost is involved. In that way it is… more »
    Top Answer:Service Mapping is a time-consuming process. The time and effort versus the benefits are very difficult to articulate to customers. That is one challenge we see. If Discovery, for example, could be… more »
    Ranking
    47th
    out of 75 in Cloud Management
    Views
    210
    Comparisons
    145
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    8th
    out of 75 in Cloud Management
    Views
    3,212
    Comparisons
    2,572
    Reviews
    9
    Average Words per Review
    525
    Rating
    7.5
    Comparisons
    Also Known As
    ServiceNow ITOM
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    Overview

    HPE OneSphere is a multi-cloud management service that unifies management across different public clouds, on-premise private clouds and software-defined infrastructure.

    ServiceNow IT Operations Management (ITOM) is a cloud management and infrastructure tool that facilitates the administrative and development process of creating, planning, and operating digital services, technology, application requirements, and components for organizations. Service Now ensures effectiveness, performance, and availability throughout an organization's processes and services.

    ServiceNow ITOM will help organizations facilitate consistent policies with regard to deployment, support, and services to ensure trustworthiness and quality of service (QoS). ServiceNow ITOM will ensure that all applications, services, and infrastructure are consistently available and stable.

    ServiceNow IT Operations Management Features

    • Help Desk: ServiceNow ITOM help desk enables IT and operations administrators to better communicate issues concerning managing data latencies, controlling the monitoring of user profiles, executing disaster recovery plans, and any other problematic incidents.

    • Device and server management: ServiceNow ITOM will ensure IT operations teams can better handle general maintenance, upgrading, and patching for server-related concerns. The solution will also help to maintain the health of organization devices such as laptops, phones, tablets, mobile devices, and desktops.

    • Infrastructure maintenance: ServiceNow ITOM helps organizations set up remote access networks, maintain network security, regulate communication with external servers and firewalls, and also monitor and manage internal telephone systems.

    ServiceNow IT Operations Management Benefits

    • Improve DevOps: ServiceNow ITOM improves the ability to inspect microservices, which enables DevOps and SRE teams to improve incident response.
    • Improve data control: The solution will help to manage the entire digital lifecycle, and will also enhance the organization's configuration management database (CMDB) to enable a more robust data foundation.
    • Problem-solve: ITOM is able to proactively identify anomalies before they become issues/problems with tremendous accuracy. ITOM helps organizations minimize outages and reduce the negative impact to end users so that they do not experience any downtime or service degradations. ITOM will also use artificial intelligence for IT Operations (AIOps) along with machine learning (ML) to reduce the possibility of false positives, saving time and increasing productivity.
    • Automate workflows: ITOM offers a pre-designed workbook and no-code/low-code workflows to reduce redundant tasks and improve recovery times. ITOM provides intuitive workable processes to be shared easily with all teams throughout the organization.

    ServiceNow ITOM enables organizations to become robust, strategic operations able to successfully anticipate issues before they have an impact on the organization. Organizations that use ServiceNOw ITOM will be able to easily automate workflows and improve how their IT teams communicate and work together to deliver successful outcomes and maintain productivity and profitability 24/7.

    Reviews from Real Users

    “With this solution, operational costs will be reduced. Your maintenance cost will be reduced when you use the item model. You will deliver a fast solution to the customers. If something happens on the server-side or router-side, it will be immediately caught. Efficiencies are improved. “ - Rupesh J., Solutions Architect at Globant

    “It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything.” - Uday T., Project Manager at MindTree

    Offer
    Learn more about HPE OneSphere
    Learn more about ServiceNow IT Operations Management
    Sample Customers
    Land O’Lakes
    servicenow, TransAlta, NATS, Symantec
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company32%
    Comms Service Provider15%
    Financial Services Firm12%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider13%
    Financial Services Firm12%
    Energy/Utilities Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise9%
    Large Enterprise67%
    REVIEWERS
    Small Business33%
    Midsize Enterprise11%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise14%
    Large Enterprise72%
    Buyer's Guide
    Cloud Management
    July 2022
    Find out what your peers are saying about VMware, IBM, Nutanix and others in Cloud Management. Updated: July 2022.
    621,548 professionals have used our research since 2012.

    HPE OneSphere is ranked 47th in Cloud Management while ServiceNow IT Operations Management is ranked 8th in Cloud Management with 9 reviews. HPE OneSphere is rated 0.0, while ServiceNow IT Operations Management is rated 7.6. On the other hand, the top reviewer of ServiceNow IT Operations Management writes "Great modules with good stability and helpful technical support". HPE OneSphere is most compared with VMware vRealize Automation (vRA), whereas ServiceNow IT Operations Management is most compared with Datadog, HPE OneView, Moogsoft, BMC TrueSight Operations Management and Splunk IT Service Intelligence (ITSI).

    See our list of best Cloud Management vendors.

    We monitor all Cloud Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.