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HCL Notes vs OpenText GroupWise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Notes
Ranking in Email Applications
7th
Average Rating
7.8
Reviews Sentiment
5.5
Number of Reviews
20
Ranking in other categories
No ranking in other categories
OpenText GroupWise
Ranking in Email Applications
12th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
3
Ranking in other categories
Wireless Email (3rd)
 

Mindshare comparison

As of November 2025, in the Email Applications category, the mindshare of HCL Notes is 3.5%, up from 3.1% compared to the previous year. The mindshare of OpenText GroupWise is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Market Share Distribution
ProductMarket Share (%)
HCL Notes3.5%
OpenText GroupWise1.6%
Other94.9%
Email Applications
 

Featured Reviews

Herad Howell - PeerSpot reviewer
Secure communications that prompts responses with room for improved user interface
I primarily value HCL Notes for its security features. The software's secure communication is particularly useful when dealing with professional entities. It ensures that business is conducted smoothly, allowing me to use my organization's email confidently, as opposed to my personal Gmail, which might not prompt responses from some entities.
JN
Great security, stability, versatility expandability and low cost of ownership
About the only thing I don't like about GroupWise is the lack of a modern Linux client. Micro Focus stop their development of the Linux Client a long time because there wasn't enough demand for it. Most other solutions do not have the Linux client. I would really like to see OpenText add a modern GroupWise Linux Client back. But until they do there is the Web Client to be used in a browser.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The software's secure communication is particularly useful when dealing with professional entities."
"Notes is a perfectly adequate front end. It's clear and straightforward."
"The initial setup was easy for me."
"It is easy to integrate the product with other services."
"The solution is practical, good interface, and performs well."
"I prefer to work with HCL and not with Exchange because it's easy to manage, easy to set up, and easy to migrate."
"It offers unique capabilities, excellent security, and replication features."
"The product is very stable and scalable."
"Very secure with great storage capacity."
"The cost-effectiveness of the solution is most valuable."
"I like the ease of logging best in Micro Focus GroupWise. I also like its proxy capabilities from a user level. I also like how secure Micro Focus GroupWise is."
 

Cons

"GUI and replication can be improved."
"The interface could be more user-friendly. Some additional trainings could be added as well."
"Notes needs a major upgrade for the UI."
"The performance was terrible because we have a very large database with around three million records, including attachments and scanned comments. It was slow, and integrating new technologies or designs was also slow."
"Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to get access to the web access. There could be a feature to interpret if the web access is available from any end-user equipment."
"I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product."
"One minor issue was that using Notes to connect to clients not running on Domino, such as Gmail or Outlook, is not particularly great."
"It is a heavy program and uses more resources than an email client should."
"The WebAccess feature is somewhat lacking and could be improved."
"What I don't like about Micro Focus GroupWise is the removal of the Unix client. Micro Focus took that function away about ten years ago because there wasn't enough demand for it."
"Their support can be improved. It is not as good as it used to be."
 

Pricing and Cost Advice

"We pay licensing fees on a yearly basis."
"I don't remember how much we paid when we first bought the Domino license, but now, we pay only for the passport. For 30 client licenses, we pay about $1,500 per year, and we don't consider it very expensive for the quality of the product. In our case, we need 30 client licenses. So, we buy 30 client licenses independently of the server. It is very easy for us to choose and maintain this kind of license and get the passport advantage."
"The price is reasonable."
"The solution is expensive. There are many components or features which make the price very high."
"It is far cheaper to license. It is a third of the cost of our Microsoft license for 10 times the amount of usage. Developing applications cost a fraction of anything else. There are two reasons for that. First of all, applications are very fast to build. All the security is already built into the platform, so you don't have to worry about security at all. The other thing is that because fewer people use it than, for example, Microsoft SharePoint, the salary commanded by programmers is slightly lower. So, it is not only faster; you also get cheaper programmers. So, you really win-win-win on it."
"We pay annually for the use of the solution."
"It was reasonably priced, but the product itself was not worth the cost."
"Micro Focus GroupWise is the most affordable solution on-premises. Versus Microsoft Exchange on-premises, pricing is 20:1, so there's no comparison. Micro Focus GroupWise is cheaper, though, for my clients, it's not about the cost but the stability and security of the solution."
"It was a part of the suite, so it was very cost-effective. There were no costs beyond the licensing fee."
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Top Industries

By visitors reading reviews
Government
15%
Computer Software Company
12%
Manufacturing Company
12%
Financial Services Firm
7%
Computer Software Company
17%
University
10%
Educational Organization
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise9
No data available
 

Questions from the Community

What needs improvement with HCL Notes?
Regarding additional functions, the front end of the databases on the home screen looks somewhat old-fashioned. It could be modernized by the development team.
What is your primary use case for HCL Notes?
Our use case for HCL Notes is that we use it for critical production databases and a lot of administration databases. We use it for email and calendars extensively.
What advice do you have for others considering HCL Notes?
We actively work with HCL Notes and have integrated it with other applications as it is installed on Windows. We use HCL Notes and Domino, along with HCL Connections and HCL BigFix. Regarding custo...
Ask a question
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Also Known As

IBM Lotus Notes, Lotus Notes
Micro Focus GroupWise, GroupWise
 

Overview

 

Sample Customers

Connect2Cloud, Hansgrohe, Sauk County, Blue Water Shipping, FDBR, ibml, Multivac, Aarhus University Hospital, Hendricks Regional Health, Asian Paints, Integra Legal, Sunplus Technology, S¾SS, The Moroccan Ministry of Youth and Sports, Nicrometal, Doncasters Group, Practice Plan, Barr, RACV, Neotechnik, Deutsche Notes User Group
Heritage Oaks Bank
Find out what your peers are saying about HCL Notes vs. OpenText GroupWise and other solutions. Updated: November 2025.
873,085 professionals have used our research since 2012.