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Shopify vs Zoho Commerce comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Shopify
Ranking in eCommerce Platforms
3rd
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Zoho Commerce
Ranking in eCommerce Platforms
31st
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the eCommerce Platforms category, the mindshare of Shopify is 9.4%, down from 10.5% compared to the previous year. The mindshare of Zoho Commerce is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eCommerce Platforms Market Share Distribution
ProductMarket Share (%)
Shopify9.4%
Zoho Commerce0.5%
Other90.1%
eCommerce Platforms
 

Featured Reviews

Alex Osmichenko - PeerSpot reviewer
Have managed to grow sales quickly but experience challenges with integration and commission
The primary use case for Shopify is when I want to quickly build an online store. I utilize Shopify as an online store to manage and grow my retail business. I use it to boost my online sales Shopify is easy to start and has an intuitive onboarding process for customers. It is very good in terms…
Sagar Gaikwad - PeerSpot reviewer
A solution that can help to build online stores that offer cost-efficiency and scalability choices to its users
I contacted Zoho's support team during my entry-level time period. Zoho used to explain all their products. They provide a demo if you don't have an idea of their products. There are multiple sessions, including some recordings and live sessions, to help one understand Zoho products. There are a lot of resources from Zoho from which you can make choices. You can follow Zoho's documentation or their other training materials. You can choose to have a live session or a demo to help you understand Zoho products. You can even get on a call or send an email for support. I rate the technical support an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you have a physical business, like a shop on the street, and you want to take it online but don't know how to do it, you have a couple of options. You could contact a developer or set up an account on Shopify and create your online store there."
"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."
"The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."
"It has a brilliant inventory system to help you manage your store."
"For the initial setup phase, many online tutorials are available, making the process easy."
"Shopify can be used without any coding knowledge."
"The most valuable feature is its strong SEO capabilities."
"I would absolutely recommend Shopify to others."
"Customization and the solution's ease of deployment are valuable features of Zoho Commerce."
 

Cons

"Previously, Shopify had a limitation of 200 product variations, which posed a challenge for businesses with multiple product options like different colors and sizes. However, they have increased this limit to 1,000 variations, greatly improving the platform's functionality. Besides that, I don't see any major issues that need improvement."
"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."
"Many of our clients complain because it's costly and not an open-source."
"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."
"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."
"Shopify users pay a higher commission as they scale."
"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in."
"The order processing and saving of the changes for the product should have automatic functioning."
"Improvement is needed in the UI and UX part of the solution."
 

Pricing and Cost Advice

"The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."
"The tool's pricing depends on how big your online store is."
"Depending on the client's requirements, they can choose either the basic plan or the premium plan."
"They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."
"This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."
"The price of Zoho Commerce is between 10 to 25 USD per user per month."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
10%
Financial Services Firm
9%
Retailer
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise2
No data available
 

Questions from the Community

What do you like most about Shopify?
For the initial setup phase, many online tutorials are available, making the process easy.
What is your experience regarding pricing and costs for Shopify?
I find that the pricing is reasonable compared to the features that Shopify offers.
What needs improvement with Shopify?
A mobile app for end users should be integrated along with Shopify, rather than as an add-on product. There should also be more templates available.
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Comparisons

No data available
 

Overview

 

Sample Customers

RadioShack, Hawaiian Airlines, ThirdLove, Whistle, Essio Shower, Silk Therapeutics, Slack, Beamz Interactive, National Aquarium, GoNoodle, Toronto Life, FiftyThree
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