We performed a comparison between Gusto and SAP HCM based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"I appreciated the templates that they offered for new hires and onboarding."
"The user interface is the solution's most valuable feature. It makes it easy for us to use."
"We are satisfied with the reporting by SAP HCM."
"Recently, the localization versions for different countries were increased, and that added value to the solution."
"They provide the most stable and powerful technology in the areas of human resources, information systems, and ERP."
"SAP HCM has valuable features for analytics data management."
"It's very suitable for large, multi-geography companies but also very suitable for medium companies with multi-geography operations."
"Customers can create custom infotypes to store any custom data points."
"We have managed to consolidate our payroll for all India operations on this platform."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"Managing changes in applications can be challenging since it complicates testing and unit testing, resulting in longer testing phases. This time-consuming process often leaves little room for actual work."
"The setup comes with a set of challenges as well."
"The extensibility of the integration could be improved."
"The implementation of the solution can be a bit difficult. They should make it easier. If it could be as simple as the SuccessFactors implementation that would be ideal."
"The solution is rather expensive."
"The current platform is quite rigid and not as flexible and end-user friendly as other HR solutions."
"It was difficult to deploy. There were challenges regarding configurations and implementation. So, we had a lot of issues."
"The breadth of functionality offered by SAP HCM comes at a cost."
Gusto is ranked 14th in Benefits Administration with 3 reviews while SAP HCM is ranked 4th in Benefits Administration with 46 reviews. Gusto is rated 7.0, while SAP HCM is rated 7.6. The top reviewer of Gusto writes "Simple to use solution that offers a lot; gives employees the option to get cash advances". On the other hand, the top reviewer of SAP HCM writes "Efficiently handles the entire hire-to-retire cycle management within an organization and the ability to scale is outstanding". Gusto is most compared with Sequoia People Platform and Namely, whereas SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, ADP GlobalView Payroll and PeopleSoft. See our Gusto vs. SAP HCM report.
See our list of best Benefits Administration vendors and best Talent Management vendors.
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