GoToMeeting vs Webex vs Zoom Workplace Business comparison

GoTo and Cisco are both solutions in the Virtual Meetings category. GoTo is ranked #9 with an average rating of 9.5, while Cisco is ranked #2 with an average rating of 7.9. GoTo holds a 3.3% mindshare in VM, compared to Cisco’s 15.1% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 87% of Cisco users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

510 Views
505 Comparison Views

88% willing to recommend

Webex

Read 125 Webex reviews

1,879 Views
1,804 Comparison Views

87% willing to recommend

Zoom Workplace Business

Read 225 Zoom Workplace Business reviews

2,216 Views
2,150 Comparison Views

95% willing to recommend

GoToMeeting

Webex

Zoom Workplace Business

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between GoToMeeting, Webex, and Zoom Workplace Business based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings.

To learn more, read our detailed Virtual Meetings Report (Updated: July 2025).

Buyer's Guide

Virtual Meetings

July 2025

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Helped 865,164 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.3%, down from 4.5% compared to the previous year. The mindshare of Webex is 15.1%, down from 15.3% compared to the previous year. The mindshare of Zoom Workplace Business is 11.4%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Steve Abshire

Information Systems Specialist III at a university with 10,001+ employees

It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.

Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.

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Wajid Khattak

Procurement Officer at Emerging Systems

Easy to use, enables remote meetings, and saves time and money

We deployed the product in our headquarters and connected our four plants. It enables us to meet remotely. We use the tool for remote meetings. I work in the manufacturing sector The product is easy to use. We are very comfortable with it. The video call features are compatible with different…

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Luiz Kazan

Head of Digital Solutions at a computer software company with 1,001-5,000 employees

Utilizing versatile features for efficient personal and work meetings

Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution worked well specifically for audio meetings."

"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."

"The most important feature for me was the iPhone app."

"It works, it's reliable."

"The most valuable feature is the dial-in capability."

"Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality."

"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."

"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."

More GoToMeeting pros

"Webex's main feature is you get 1,000 participants per meeting by default and can join from 75 meeting units. You don't have to buy additional licenses."

"As compared to Zoom, I like its user interface more. It is much easier to use, and I also find it more stable."

"One of the most valuable features of Webex was that it was easy to use and there were no hassles."

"What I value most about Webex is its stability compared to other solutions."

"The most valuable feature of Webex is if you are using the Cisco hardware it is simple to integrate. Additionally, it can integrate well with mobile devices."

"The stability of the solution is the most important feature."

"A valuable feature of Webex is that it's good for direct communication. In general, I'm satisfied."

"Integrates well with other Cisco solutions."

More Webex pros

"The feature I really like is the summary provided by AI."

"Easy to use whenever and wherever necessary."

"Zoom is easy to set up meetings, and the features work well."

"It is a stable product."

"The user interface is simple."

"The performance is good."

"The most valuable features of Zoom for enhanced team collaboration are its high video quality, comprehensive meeting features, and reliable performance."

"like Zoom because it's a very simple program. We have more success using Zoom with clients, partners, and everybody else. Everybody seems to be able to get Zoom. Some people struggle with Teams."

More Zoom Workplace Business pros

Cons

"Manageability needs to be improved."

"I didn't like the fact that they tried to make their new version look like Zoom."

"The solution could always be more secure."

"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."

"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."

"The sound quality is good but the video quality needs improvement."

"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."

"It is not so stable."

More GoToMeeting cons

"Nowadays, it is hard to set up meetings using Webex since it has become a complicated process."

"I would like to see additional online chat capabilities"

"The product's user interface is an area with shortcomings, making it an area where improvements are required."

"Everything just needs to be shrunk down without sacrificing quality so that not so much bandwidth is needed in order to hold meetings effectively."

"It would be better if I could just join meetings directly on the web without extra downloads and steps."

"There could be more some AI-related features."

"The solution’s pricing could be improved."

"The solution's initial setup process is lengthy."

More Webex cons

"Zoom should also include features like the automatic transcribing of conversations."

"When you are connected to one device and you're going to log into another one, Zoom should ask you to transfer without having to disconnect you."

"The voice quality could improve, and there are issues with the background."

"It is difficult to see and control whether you're muted or not, so the interface should be improved."

"We use screen sharing, but sometimes it can be awkward because you might accidentally share the wrong screen, including personal ones. ......Similar to the integration between Google Calendar and Google Meet, having everything in one environment would be much more convenient for scheduling meetings."

"The chat functionality in Zoom could improve."

"Whiteboarding would allow me to utilize the screen to draw something, explain, and write something."

"The pricing could be improved."

More Zoom Workplace Business cons

Pricing and Cost Advice

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"GoToMeeting is a little bit expensive compared to other products."

"Negotiate for discounts."

"Webex is a cheaply priced tool."

"I rate the platform's pricing a six out of ten."

"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."

"There is a subscription needed to use this solution and we pay approximately $5,000 per year."

"There is an annual license required for this solution."

"I believe the license to be monthly."

"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."

"The pricing of this solution is fine and I am satisfied with it."

More Webex pricing and cost advice

"We do not incur a licensing fee."

"There is a yearly license for this solution. I would like it if they offered better prices."

"I am using the free version of the solution. However, it has a time limit of 45 minutes for meetings. We do not have meetings longer than 45 minutes, it is fine for us."

"We generally have a strict budget so the pricing for Zoom is reasonable."

"The solution's pricing is good."

"There are paid and free personal accounts for Zoom."

"We pay a yearly licensing fee."

"We are using the free version of Zoom."

More Zoom Workplace Business pricing and cost advice

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865,164 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Government

13%

Computer Software Company

12%

Manufacturing Company

11%

Financial Services Firm

University

14%

Performing Arts

12%

Educational Organization

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functiona...

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What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

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What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not j...

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What needs improvement with Webex?

I would appreciate improvements in communication stability and performance. Sometimes we experience a poor communicat...

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LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. ...

See all answers

What do you like most about Zoom?

The product is scalable.

See all answers

What is your experience regarding pricing and costs for Zoom?

Zoom offers a free version for up to forty minutes.

See all answers

Comparisons

Skype for Business vs GoToMeeting

Compared 41% of the time

TeamViewer Business vs GoToMeeting

Compared 17% of the time

Microsoft Teams vs GoToMeeting

Compared 16% of the time

More GoToMeeting Competitors

Skype for Business vs Webex

Compared 31% of the time

Cisco Meeting Server vs Webex

Compared 16% of the time

Adobe Connect vs Webex

Compared 12% of the time

TeamViewer Business vs Webex

Compared 10% of the time

GoToWebinar vs Webex

Compared 5% of the time

More Webex Competitors

Skype for Business vs Zoom Workplace Business

Compared 16% of the time

Adobe Connect vs Zoom Workplace Business

Compared 8% of the time

TeamViewer Business vs Zoom Workplace Business

Compared 7% of the time

Zoho Meeting vs Zoom Workplace Business

Compared 5% of the time

Microsoft Teams vs Zoom Workplace Business

Compared 3% of the time

More Zoom Workplace Business Competitors

Product Reports

Buyer's Guide

GoToMeeting

August 2025

Download GoToMeeting product report

Buyer's Guide

Webex

July 2025

Download Webex product report

Buyer's Guide

Zoom Workplace Business

July 2025

Download Zoom Workplace Business product report

Also Known As

No data available

Cisco Spark

No data available

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?

Video Conferencing: High-quality audio and video, suitable for large meetings.
Screen Sharing: Allows participants to display their screens for collaborative work.
Breakout Rooms: Facilitates smaller group discussions within a meeting.
Remote Access: Provides capabilities to manage meetings from different devices.
Integration: Connects seamlessly with apps like Outlook for enhanced productivity.

What benefits can users expect?

Enhanced Collaboration: Tools to boost teamwork and communication.
Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
Flexibility Across Devices: Compatible with numerous devices for consistent experience.
Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings. Updated: July 2025.

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