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Gong vs Treasure Data comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gong
Ranking in AI Customer Experience Personalization
3rd
Average Rating
8.8
Number of Reviews
11
Ranking in other categories
Conversation Intelligence Software (1st), AI Sales & Marketing (2nd)
Treasure Data
Ranking in AI Customer Experience Personalization
61st
Average Rating
9.0
Reviews Sentiment
5.8
Number of Reviews
1
Ranking in other categories
Data Warehouse (18th), Customer Data Platforms (CDP) (3rd)
 

Mindshare comparison

As of April 2026, in the AI Customer Experience Personalization category, the mindshare of Gong is 1.4%. The mindshare of Treasure Data is 0.6%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Mindshare Distribution
ProductMindshare (%)
Gong1.4%
Treasure Data0.6%
Other98.0%
AI Customer Experience Personalization
 

Featured Reviews

Matheus Paschoalin - PeerSpot reviewer
Account Executive (Medium Business) at a computer software company with 1,001-5,000 employees
Call reviews have boosted follow-ups and coaching but still need richer local insights and training
One of the things that I mentioned is the information that Gong has here in Brazil. I think there are other generative AIs that have good information, providing good information about the companies. Gong in this field is a bit not ahead. It has to improve more. One point that I would like to see in Gong in the future would be to have more information about Brazilian companies that could help our life in sales. Gong should be more updated and be more full of information about our specific market. The points that I already mentioned, which are the updates and the information updates that are not really updated, are why it wouldn't be a 10. Another point of not being a 10 is the training that we have from Gong. I've never seen a person from Gong talking with us, giving us training or providing videos or training specific for sales in Gong. It depends on us to navigate in Gong, but we don't have much information and training that I think would be nice for us to have.
DEEPAK SINGH THAKUR - PeerSpot reviewer
Software Engineer at Indegene
Users can effortlessly create tables and manage data, even without utilizing the graphical interface
The initial setup is difficult due to the lack of detailed documentation. While the documentation provides a high-level overview, it lacks the specific instructions needed for setup. We relied on assistance from the Treasure Data team, including their support team, to navigate the process. Additionally, various policies to consider further complicate the setup, which ultimately requires time. We handle a large volume of data, and ensuring everything runs smoothly is crucial. Previously, it would take three to four months for one deployment due to the need to create workflows, conduct functional and comprehensive testing to ensure everything works seamlessly, and then proceed with delivery.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
10%
Construction Company
9%
Insurance Company
6%
Manufacturing Company
15%
Construction Company
15%
Comms Service Provider
6%
Recreational Facilities/Services Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise3
No data available
 

Questions from the Community

What needs improvement with Gong?
Gong can be improved in terms of external sharing and editing, as the editing and being able to share an edited version of the call might be my biggest improvement. Other than that, everything is p...
What is your primary use case for Gong?
My main use case for Gong is client call recording, transcription, analysis, and customer forecasting. A quick specific example of how I use Gong for those purposes is that all of our client calls ...
What advice do you have for others considering Gong?
My advice to others looking into using Gong is to use it every day. Link it to your Outlook. Really get in there, grab the transcripts, put them in Claude. Really use it. It is quite a tool if you ...
What needs improvement with Treasure Data?
In data management, we have a lot of data, including some PII, visible to everyone without any restrictions. This poses a significant problem because there isn't proper control over who can access ...
What is your primary use case for Treasure Data?
We need to create a 360-degree profile of a user using data from multiple sources. Subsequently, we utilize this data for marketing purposes.
What advice do you have for others considering Treasure Data?
We used to gather data from various sources, including websites. The data used to flow in real-time, requiring us to capture it promptly. Within seconds, we could see four to five reports. Treasure...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Pioneer, Dentsu, Diverse, Albert, Retty, FreakOut, Mobfox, Pebble, Livesense, GREE, Cookpad, Dashbid, Cloud9, Just Premium
Find out what your peers are saying about Amazon Web Services (AWS), Sendbird, Gong and others in AI Customer Experience Personalization. Updated: February 2026.
885,667 professionals have used our research since 2012.