We need to create a 360-degree profile of a user using data from multiple sources. Subsequently, we utilize this data for marketing purposes.
Users can effortlessly create tables and manage data, even without utilizing the graphical interface
What is our primary use case?
What is most valuable?
Treasure Data's storage capabilities are excellent. Unlike many other CDP tools, storing data with Treasure Data is remarkably smooth. They offer a dedicated session on data management where users can effortlessly create tables and manage data, even without utilizing the graphical interface.
What needs improvement?
In data management, we have a lot of data, including some PII, visible to everyone without any restrictions. This poses a significant problem because there isn't proper control over who can access this sensitive data. Although there is a feature for masking data for specific users, the policies regarding the availability of PII data are not satisfactory. Restricting data access becomes problematic because while we might restrict it in one part, it remains available in another.
For how long have I used the solution?
I have been using Treasure Data as a partner for six months.
What do I think about the scalability of the solution?
There is no issue in scalability.
How are customer service and support?
The support team is good. We talk via chat.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is difficult due to the lack of detailed documentation. While the documentation provides a high-level overview, it lacks the specific instructions needed for setup. We relied on assistance from the Treasure Data team, including their support team, to navigate the process. Additionally, various policies to consider further complicate the setup, which ultimately requires time.
We handle a large volume of data, and ensuring everything runs smoothly is crucial. Previously, it would take three to four months for one deployment due to the need to create workflows, conduct functional and comprehensive testing to ensure everything works seamlessly, and then proceed with delivery.
What other advice do I have?
We used to gather data from various sources, including websites. The data used to flow in real-time, requiring us to capture it promptly. Within seconds, we could see four to five reports. Treasure Data's real-time data processing is excellent for enterprise data. There is no noticeable delay; we can access the data within seconds.
It's a good tool, and it is steadily growing. The platform is expanding nowadays. So, everyone is recommending Treasure Data in CDP tools. I will recommend this tool for learning.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
