Gong vs Jamf School comparison

Gong and JAMF are both solutions in the AI Customer Experience Personalization category. Gong is ranked #3 with an average rating of 8.9, while JAMF is ranked #16 with an average rating of 9.3. Gong holds a 1.5% mindshare in ACEP, compared to JAMF’s 1.4% mindshare. Additionally, 100% of Gong users are willing to recommend the solution, compared to 100% of JAMF users who would recommend it.

Gong

Read 12 Gong reviews

1,909 Views
687 Comparison Views

100% willing to recommend

Jamf School

Read 7 Jamf School reviews

1,316 Views
829 Comparison Views

100% willing to recommend

Gong

Jamf School

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Gong and Jamf School based on real PeerSpot user reviews.

Find out in this report how the two AI Customer Experience Personalization solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Gong vs. Jamf School Report (Updated: June 2026).

Buyer's Guide

Gong vs. Jamf School

June 2026

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Helped 902,894 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Gong

Ranking in AI Customer Experience Personalization

3rd

Average Rating

9.0

Number of Reviews

Ranking in other categories

Conversation Intelligence Software (1st), AI Sales & Marketing (2nd)

Jamf School

Ranking in AI Customer Experience Personalization

16th

Average Rating

8.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Mobile Device Management (MDM) (6th)

Mindshare comparison

As of July 2026, in the AI Customer Experience Personalization category, the mindshare of Gong is 1.5%. The mindshare of Jamf School is 1.4%, down from 10.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

AI Customer Experience Personalization Mindshare Distribution
Product	Mindshare (%)
Gong	1.5%
Jamf School	1.4%
Other	97.1%

AI Customer Experience Personalization

Featured Reviews

Matheus Paschoalin

Account Executive (Medium Business) at a computer software company with 1,001-5,000 employees

Call reviews have boosted follow-ups and coaching but still need richer local insights and training

One of the things that I mentioned is the information that Gong has here in Brazil. I think there are other generative AIs that have good information, providing good information about the companies. Gong in this field is a bit not ahead. It has to improve more. One point that I would like to see in Gong in the future would be to have more information about Brazilian companies that could help our life in sales. Gong should be more updated and be more full of information about our specific market. The points that I already mentioned, which are the updates and the information updates that are not really updated, are why it wouldn't be a 10. Another point of not being a 10 is the training that we have from Gong. I've never seen a person from Gong talking with us, giving us training or providing videos or training specific for sales in Gong. It depends on us to navigate in Gong, but we don't have much information and training that I think would be nice for us to have.

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reviewer2865237

Applications Analyst at a healthcare company with 1,001-5,000 employees

Centralized classroom management has created secure, focused digital learning with zero-touch updates

Jamf School is so easy to use. Perhaps because I have been in the technology field for so long, it did not take a lot of training, and the training that Jamf does is amazing. The documentation and behind-the-scenes support is great. There is not really much I would say I would want to see improved. If I had to think of even a small area where Jamf School could be improved, I think some of our more experienced users that know how to do custom scripting would appreciate it because we do have techs that also use Jamf Pro that get to that custom scripting, and sometimes in Jamf School, there is not really that same layer. If there was something they could do a little bit more to allow those that do have the capabilities to do some of that, that might be useful. It is also that Jamf School is mostly an Apple-first platform, but as our campuses are growing and more Chromebooks are becoming available, it would be nice if Jamf School was as good with the other platforms versus just Apple products. Regarding app requests within Jamf School, I would appreciate it if there was something in there that would make it easier for the teachers to request apps more effortlessly. Instead of back-and-forth emails, if there was a direct feature for a teacher's app request, it would help. We have not really used that very much. Teachers can browse it, and maybe we are just not using it to the greatest ability, but as long as that app request feature was very easy for teachers to use, we would get more app requests quickly instead of them having to create help tickets.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Gong has positively impacted my organization by allowing anyone to be able to look into processes, learn more about what our customers are saying, learn from each other, and share things throughout the organization."

"Gong records all our calls, giving us feedback and creating a central platform for communication within our company."

"Gong has positively impacted my organization overall in terms of people not having to carry pen and paper, which they use regularly during meetings."

"Having call recordings and summaries helps our team have complete visibility into calls."

"My advice to others looking into using Gong is to go for it; it's really easy to use, the recordings are very good, it has transcripts, and I can ask something about the call, and it will generate the answer with AI."

"Using the AI, Gong summarizes calls, gives notes, suggests follow-up emails, and provides useful statistics like talking time and sentiment scores."

"Gong has positively impacted my organization by improving efficiency, helping our renewal rate, and enabling us to analyze and share client touchpoints internally to quickly address cross-departmental issues that might affect retention."

"Gong has impacted my organization positively in a huge way because it gives me insight into what customers are saying, saves me a ton of time by not having to be on calls all day, and really helps direct and influence our marketing based on customer voice and the feedback and questions that come up for the sales teams."

More Gong pros

"It was straightforward to initially deploy it."

"Jamf School has achieved 70 to 90% time savings through automated enrollment and Wi-Fi certificates, which represents 90% less time on provisioning and ongoing device management."

"Jamf School has positively impacted my organization by reducing the hands-on touch of all the devices in all the classrooms, allowing our teachers to do more instruction, keeping students safe and focused, and giving them a more efficient learning space with exactly the educational apps they need when they need them."

"The most valuable features of Jamf School are exceptional, as it is amazing to manage the entire iPad fleet while pushing applications and controlling student safety, which is a concern we take seriously."

"The overall usage is the most valuable, and it's a clear upgrade from our previous system."

"Many features of Jamf School, including automated device enrollment, have helped us manage multiple devices."

"The solution protects all our Apple products like iPads and MacBooks."

Cons

"Gong does not integrate well within Microsoft Teams calendars; sometimes the extension gets missed out and it does not get added to the meetings easily, so that is the major drawback that I have seen across."

"I think the external sharing might need some work, as if Gong had the ability to edit the calls."

"I would improve the interface for searching themes or words in the history of calls and emails."

"I find that Gong's AI features are still not there yet, especially when it comes to call follow-up or mutual action plans."

"I wish the AI summaries were more accurate, and it would be nice if there were a way to include what a customer says about a specific topic in the AI summary."

"These features might actually exist, but I never really use them since when I did, they weren't great."

"Gong can be improved with the follow-up email feature."

"I think there are other generative AIs that have good information, providing good information about the companies. Gong in this field is a bit not ahead; it has to improve more."

More Gong cons

"Having everything centralized would be a preferable update."

"The product must improve its price."

"There is room for improvement with the security aspects, like scripting."

"If I had to think of even a small area where Jamf School could be improved, I think some of our more experienced users that know how to do custom scripting would appreciate it because we do have techs that also use Jamf Pro that get to that custom scripting, and sometimes in Jamf School, there is not really that same layer."

"If you start the system update in Jamf School, you cannot stop it."

"Jamf Safe Internet also needs some improvement because it is very technical."

Pricing and Cost Advice

Information not available

"Jamf School is an expensive solution."

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Top Industries

By visitors reading reviews

Manufacturing Company

11%

Financial Services Firm

Construction Company

Computer Software Company

Manufacturing Company

18%

Educational Organization

10%

Construction Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

What needs improvement with Gong?

Gong is such a great tool that it's hard for me to give input. I'm fascinated by it, and they always send emails about what has been changed recently. I don't have any suggestions at this time.

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What is your primary use case for Gong?

My main use case for Gong has two parts: one is for sending the recording to the client in a secure way, and the other one is to prepare for calls. I go into the account and see what has been done ...

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What advice do you have for others considering Gong?

My advice to others looking into using Gong is to go for it. It's really easy to use, the recordings are very good, it has transcripts, and I can ask something about the call, and it will generate ...

See all answers

What needs improvement with Jamf School?

Similar to Jamf Protect, AI capabilities would be an amazing addition. Jamf Safe Internet also needs some improvement because it is very technical. We are currently blocking websites based on URLs,...

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What is your primary use case for Jamf School?

We already have Jamf School and are managing all of our iPads, with approximately 300 iPads under management. We attempted to push the Classroom and Teacher apps, but the additional workload on tea...

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What advice do you have for others considering Jamf School?

We pay for the whole bundle within Jamf School, Pro, and Jamf Protect bundle as well, which is one bundle for all entire products. I doubt Jamf School is popular in my region, as we are one of the ...

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Product Reports

Buyer's Guide

Gong

June 2026

Download Gong product report

Buyer's Guide

Mobile Device Management (MDM)

June 2026

Download Jamf School product report

Overview

Gong leverages advanced analytics and AI to gain insights into sales conversations, aiding teams in enhancing performance and outcomes. It revolutionizes the way businesses understand customer interactions for increased efficiency.

Gong provides comprehensive analysis on sales call patterns, behaviors, and language, identifying what works in successful deals. Its AI-driven capabilities automate data capture, delivering actionable insights and enabling sales teams to strategize effectively. Users benefit from enhanced coaching opportunities and real-time visibility into deal progress.

What are the most notable features of Gong?

AI-Powered Analytics: Automatically transcribes and analyzes sales conversations to extract key insights.
Deal Intelligence: Provides real-time updates on deal progress and identifies risks.
Call Review: Enables managers to review calls and provide targeted coaching for improvement.
Performance Insights: Tracks key performance metrics to advise on best sales practices.
Integration: Seamlessly integrates with CRM systems for a unified data view.

What benefits and ROI should users expect from Gong?

Increased Sales Efficiency: Insightful data leads to more effective sales tactics.
Better Training: Managers use data-driven insights to enhance team skills.
Improved Deal Close Rates: Real-time analytics help identify winning strategies.
Data-Driven Decisions: Empowers teams with actionable intelligence.

Gong has been successfully implemented across industries like SaaS and telecom, driving significant sales improvements. Companies in these sectors use it to optimize customer interaction strategies and boost sales team productivity, proving its adaptability to specific industry needs.

Gong

Jamf School simplifies managing Apple devices such as iPads and MacBooks in educational institutions by streamlining administrative tasks, policy enforcement, distribution infrastructure, and software deployment.

Jamf School effectively handles device management needs, providing a smooth operation for educational institutions. It offers an easy data entry process, saving time for technicians who appreciate its user-friendly interface. Automated device enrollment helps manage multiple devices efficiently and ensures secure and safe teacher accounts. Significant improvements over previous systems foster a safer, more manageable environment for users.

What are the key features of Jamf School?

Ease of Data Entry: Streamlines processes, saving valuable time.
Automated Device Enrollment: Simplifies managing multiple devices.
Secure Accounts: Ensures safety for teacher accounts.

What are the main benefits and ROI of using Jamf School?

Improved Efficiency: Technicians can complete tasks faster.
Safer Environment: Enhanced security features for user accounts.
Time Savings: User-friendly interface reduces time spent on administrative tasks.

In educational settings, Jamf School is implemented to automate device management processes, ensuring smooth policy enforcement and software distribution. Despite needing improvements in pricing for educational and nonprofit organizations, and faster response times during searches, it remains a valuable tool for managing Apple's ecosystem within schools.

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