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Freshsales vs Regal.ai comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Freshsales
Ranking in Opportunity Management
10th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
8
Ranking in other categories
CRM Customer Engagement Centers (9th), CRM (23rd), Sales Force Automation (11th)
Regal.ai
Ranking in Opportunity Management
39th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Contact Center Platforms (46th), Marketing Automation (48th)
 

Mindshare comparison

As of April 2026, in the Opportunity Management category, the mindshare of Freshsales is 4.0%, down from 5.9% compared to the previous year. The mindshare of Regal.ai is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Opportunity Management Mindshare Distribution
ProductMindshare (%)
Freshsales4.0%
Regal.ai1.1%
Other94.9%
Opportunity Management
 

Featured Reviews

Manojkumar Reddy - PeerSpot reviewer
Associate Technology Consultant at a tech vendor with 10,001+ employees
Automation has boosted sales efficiency and improves follow-ups across multiple customer segments
The automation runs whenever a certain trigger point is met. For example, if the person details captured indicate they are interested in proceeding further, then when we update the particular field, it automatically goes to the next person at a higher level, and then the status gets changed. There are many features including recently enabled AI that gives a brief description to the contact person about what that particular promotion is about. There are also features like auto email getting triggered and marketing emails. All of those features are part of Freshsales.
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Top Industries

By visitors reading reviews
Construction Company
16%
Comms Service Provider
15%
Outsourcing Company
9%
Computer Software Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise1
No data available
 

Questions from the Community

What needs improvement with Freshsales?
The product is up to the mark and everything we need right now.
What is your primary use case for Freshsales?
Freshsales is our CRM tool and CRM platform. Whenever we want to sell a product to a customer or when they inquire on any promotion site, we get the customer details over Freshsales, and based on t...
What advice do you have for others considering Freshsales?
Freshsales is a must-go product if you are considering a low budget and highly scalable product. I would rate this review as a nine.
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Comparisons

 

Overview

 

Sample Customers

Caratlane, Pykih, Buying Show, INTUO, WallyPark, Exploring Vacations, Raved, Forest, Ascendore, MagePlaza, Vacasa,
Information Not Available
Find out what your peers are saying about Salesforce, Apollo.io, Zoho and others in Opportunity Management. Updated: March 2026.
885,667 professionals have used our research since 2012.