We performed a comparison between Fortra's Automate and JSCAPE by Redwood based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"The best feature of Automate is its ease of use, which is a major selling point."
"I actually quite liked the no-coding functionality."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"We have found the pricing to be very reasonable."
"It is a reliable and easy-to-operate platform for secure file transfers."
"Triggers are also something that is useful as they automate the use of boilerplate code."
"The user-friendly interface has made it easy for fresh users to adopt it."
"One of the standout features of this particular tool is its automation capabilities."
"We receive customized email notifications and alerts regarding user activities and the number of login attempts."
"JSCAPE's automation can obliterate manual file transfer processes, salvaging precious time and vanquishing the chances of errors."
"JSCAPE provides high-level data encryption, which can help us share confidential and time-sensitive data across our global partners without any hassle."
"It helped in confidentially transferring files with a vast number of servers available with no external applications required."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"It's possible that they could use a stronger community for seeking guidance and help."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"The user interface (UI) could be improved."
"Setup is time-consuming."
"The FTP/S and ad-hoc techniques can further be automated."
"The price is too high and the product line is too complex."
"The JSCAPE team could create detailed documents or blogs on how to troubleshoot certain errors that come over in integration with existing environment tools."
"With constant software releases and updates, detailed notifications and documentation on the improvements along with the comparison of the past and present features would be helpful to understand and use it better."
"Improving the error handling feature can help users to identify and resolve issues more quickly and efficiently."
"The initial setup and configuration are time-consuming."
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while JSCAPE by Redwood is ranked 8th in Managed File Transfer (MFT) with 21 reviews. Fortra's Automate is rated 8.2, while JSCAPE by Redwood is rated 9.0. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of JSCAPE by Redwood writes "Versatile, streamlines the entire file transfer procedure, and offers good support". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Red Hat Ansible Automation Platform and Automation Anywhere (AA), whereas JSCAPE by Redwood is most compared with MOVEit, Fortra's GoAnywhere MFT, Control-M, ActiveBatch by Redwood and Fortra's Globalscape Managed File Transfer.
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