JSCAPE by Redwood and Globalscape EFT are prominent competitors in the managed file transfer solutions market. JSCAPE seems to have the upper hand due to its advanced automation features, while Globalscape EFT stands out for its compatibility with Windows environments and strong customer management capabilities.
Features: JSCAPE excels with automation, data encryption, and scalability, making it ideal for large file transfers and supporting various protocols. Its monitoring and audit features add robust security. Globalscape EFT is strong with its Windows compatibility, centralized platform, and advanced workflow engine. It offers easy integration and high security, particularly in Windows-based environments.
Room for Improvement: JSCAPE could improve customization options, workflow automation flexibility, and provide more detailed documentation. Users seek better API functionality and error handling. Globalscape EFT's folder monitoring services and performance in high-volume tasks could be enhanced, alongside improvements in GUI design and integration capabilities.
Ease of Deployment and Customer Service: JSCAPE provides hybrid and on-premises deployment options with responsive 24/7 customer support, though direct call or chat support is desired. Globalscape EFT is primarily on-premises but offers public cloud deployment, praised for excellent customer service and L2 support, with requests for better real-time troubleshooting.
Pricing and ROI: JSCAPE's affordable licensing options cater to various business scales, reducing manual efforts and positively impacting ROI, despite some perceiving costs as high. Globalscape EFT, although not cheap, is considered valuable for its rich features, stability, and management ease, offering a straightforward server license pricing model that is cost-effective.
Globalscape EFT, a robust file transfer platform, offers ease of setup, strong security, and user-friendly automation features suitable for secure data exchange across Windows and Linux environments.
Globalscape EFT supports centralized management, strong security protocols, and simplified automation, making it an ideal choice for businesses requiring secure file transfers. It integrates seamlessly with Active Directory and provides advanced features like PGP encryption, API support, and compliance controls. Users appreciate its efficient setup process, graphical interface, and reliable customer service. However, there is a need for enhancements in cloud capabilities, faster file transfers, and a transition to a web-based admin. Challenges include folder monitoring, concurrent use issues, and complex upgrades in high-availability environments. Users seek improved alert systems and reporting capabilities.
What are the most important features?Industries rely on Globalscape EFT for secure file exchanges, SFTP storage, and file encryption, integrating it with diverse systems for custom automation. Common uses include internal/external file transfers, compliance reporting, and secure communications across regions. It's implemented in both on-prem and cloud settings, maintaining managed file transmissions for multiple sites.
JSCAPE platform offers independent managed file transfer (MFT) software that allows users to secure and automate data exchange with trading partners, clients and internal transfers. Built-in security features and audit functions support PCI DSS, HIPAA, GLBA and Sarbanes-Oxley compliance. SaaS (MFTaaS) offering available.
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