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Globalscape EFT vs JSCAPE by Redwood comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Globalscape EFT
Ranking in Managed File Transfer (MFT)
12th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
JSCAPE by Redwood
Ranking in Managed File Transfer (MFT)
5th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Managed File Transfer (MFT) category, the mindshare of Globalscape EFT is 3.4%, up from 2.1% compared to the previous year. The mindshare of JSCAPE by Redwood is 2.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Sumit Mundik - PeerSpot reviewer
Includes encryption and decryption functionalities with advanced workflow engine
The most effective feature is its advanced workflow engine. Another feature is the flexibility of the code we use to create tasks. For example, with other tools, you receive only one notification upon completing or failing the task. However, in Globalscape, you can set up step-by-step email notifications. For instance, if you pick up a file from the source location, you can add a condition to send an email notification to a specific address once that step is successful. Conversely, a different notification can be sent to a designated address if the step fails. This allows us to receive notifications for each process step without waiting for the entire task to complete.
Akshatha Ramesh - PeerSpot reviewer
Good automation, no complex coding, and high-level data encryption
When it comes to performance and scalability, JSCAPE is a highly reliable software, however, I would suggest a few improvements: 1. The documentation needs a revamp for a better understanding of the features of the tool. 2. Customer service can be offered on call or chat. 3. The initial setup is time-consuming; it could use a video tutorial. 4. UI can be improved in terms of look and feel. 5. Documentation should be provided for a majority of newly released features as these can be difficult for a layman to use without proper instructions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the automation engine, because it allows you to script or program and it has lots of different features and options. It's something like an IDE for programmers, where they can add variables, arrays, loops, et cetera."
"The Advanced Workflow Engine it comes with is brilliant because it allows us to create scripts and perform behind-the-scenes jobs that would otherwise require a third-party solution... You would have to create a special code on the outside to get all that other stuff done in the background. With Globalscape, we can get all of that done in one package."
"The most effective feature is its advanced workflow engine. Another feature is the flexibility of the code we use to create tasks."
"The High Security Module is valuable. It allows for increased security. It allows me to integrate Globalscape with our Active Directory. So, we manage all our customer accounts outside of Globalscape, and it allows us to import them with LDAP queries. It's very convenient. It also gives our customers the confidence that it's a very secure product."
"A job skeleton can be used from test to production so you don't have to build jobs from scratch in production."
"It bolsters security with features like Data Loss Prevention and seamless integration with DLP for a safe and compliant environment which enables real-time document sharing and control over file actions."
"The Event Rules functionality is a key feature. It is very simple to understand and work with. If you have a support team that doesn't know anything about coding, they can really relate to the way event rules are designed. So, I try to make them as simplistic as possible when we create file transmissions. When I first started working in Globalscape, a lot of the file transmissions were handled through Advanced Workflow, which is a similar product. We had a lot of scripts in Advanced Workflow. I moved them to Event Viewer in Globalscape because of the simplicity of building scripts and understanding how they work. It literally takes 5 to 10 minutes to set one up, but if you're in an advanced workflow, it could take an hour to two hours to understand via code what it is actually doing. It has definitely been a plus."
"Its ease of use is most valuable. Especially for the configuration of the rules, we don't need to have any scripting knowledge. Previously, we used to have a lot of custom scripts to transfer these files. Now, it's all managed in one place, and it's like a self-service. It's saving a lot of time for us."
"The user interface feels easy to use."
"One of the standout features of this particular tool is its automation capabilities."
"The product's most valuable feature is the high availability clustering."
"It is a reliable and easy-to-operate platform for secure file transfers."
"The JSCAPE MFT Server offers support for diverse protocols such as FTP(S), SFTP, SCP, AFTP, OFTP, and TFPT."
"JSCAPE provides high-level data encryption, which can help us share confidential and time-sensitive data across our global partners without any hassle."
"Triggers are also something that is useful as they automate the use of boilerplate code."
"Automating and managing the file transfer using JSCAPE has decreased the manual interventions necessary and increased the organization's efficiency and productivity."
 

Cons

"Another area for improvement is the ARM (Auditing and Reporting Module) database, in terms of accuracy and the data being logged."
"We need some capability for faster transfers and large file transfers. If we want to transfer a terabyte file, it is not capable of doing that right now. They say it is possible, but we are not able to do so with our environment."
"If Globalscape has a higher number of tasks, performance issues will occur."
"The folder monitoring services need improvement. Currently, with the folder monitoring services in Globalscape, if any changes are made to our firewalls, network, or something else that affects the directory services where the files are located, for some reason, the folder monitoring services get cut out, and the files are left there. They remain in the folder without being sent. I have over 50 file transmission processes that I would have to go to manually re-drop a file into the folder so that it processes the file transmission. There are times where even though I re-drop a file, it still doesn't work. In that case, I have to resynchronize the folder monitoring process, and it is a very big headache on my side that I have to deal with. It is not only related to Globalscape or their development team. It is on our side too. I just sent a support case where we found out yesterday that we had a file transmission that hasn't run in a whole year, and it was an important one. No one on the business side or the IT support side, as well as the vendor, had indicated that the file wasn't received or the data hadn't been updated. I found out that it was the folder monitoring service that was the problem when I initially had the problem last October, and this was the file that I just missed. So, I re-dropped the file in yesterday, and the monitor worked. It runs every week, so we sent a file to that folder, and it processed that out."
"The solution lags a bit when thousands of jobs, multiple users, and multiple developers are accessing it at the same time."
"There are two ways to install Globalscape: as a standalone server or as a high-availability server, either Active-Active or Active-Standby. We are currently using standalone servers. That means if we want to upgrade the software, I shut down one of the two back-end servers, upgrade the software, make sure everything is correct, and then turn traffic back on to that one. I then proceed to upgrade the second server. With their high-availability solution, that is not a possibility. Both servers have to be shut down to perform the upgrade. We're a 24/7 shop. We don't have a window where we can have downtime."
"I do have some complaints or concerns around the centralized platform for the management of file transfer operations, and I know that they're working towards a better solution there. At its core, it's a good feature, but needs some improvements. I would like to see a web interface so that there is universal support across versions, because we have test and production environments that aren't always in sync. It would be nice to have one administrative interface to access both."
"Instead of using a fat client to access the administrator panel, where you have to install client software on any server that you need to use to access, I would like them to switch to a web-based model where you could connect from anywhere without having to maintain and install the software."
"JSCAPE ensures data integrity. You know that the file has been transferred and on which date, as we provide timestamps."
"Iteratively enhancing the user interface could help with streamlining workflows to make them more intuitive and user-friendly."
"Providing initial guidance would help new users to understand the UI."
"The JSCAPE team could create detailed documents or blogs on how to troubleshoot certain errors that come over in integration with existing environment tools."
"Improving the error handling feature can help users to identify and resolve issues more quickly and efficiently."
"The initial setup is time-consuming; it could use a video tutorial."
"Setup is time-consuming."
"The initial setup and configuration are time-consuming."
 

Pricing and Cost Advice

"We are paying around 30K per year."
"It offers excellent value and its pricing is straightforward, making it easy to acquire, set up, and use."
"It is a very good product in terms of purchase. It didn't cost that much, even with the way we had scaled and architecturally put things in place. It is definitely comparable to other products."
"It is much more competitively priced. Axway is probably three or four times more expensive than Globalscape. I like the server-based license. It's easier to manage than a seat license, which our previous product Axway had. Axway's license model is to charge by the account while Globalscape's model is by the server. It is much simpler and much easier when audit time comes."
"The solution is reasonably priced in comparison to other products."
"The on-prem licensing is very good. It's a perpetual license and I would advise others to purchase that license. That way, you don't have to pay yearly."
"A large factor in our decision to go with Globalscape was the price."
"Globalscape is not cheap, but you get what you pay for. The cost is worth the value of the product. What you're getting is a good, stable solution that does a lot."
"The software is expensive compared to other vendors."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
11%
Healthcare Company
8%
Energy/Utilities Company
8%
Financial Services Firm
16%
Manufacturing Company
11%
Retailer
10%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Globalscape Managed File Transfer?
It bolsters security with features like Data Loss Prevention and seamless integration with DLP for a safe and compliant environment which enables real-time document sharing and control over file ac...
What is your experience regarding pricing and costs for Globalscape Managed File Transfer?
It offers excellent value and its pricing is straightforward, making it easy to acquire, set up, and use. While there are some areas where it could improve, such as GUI and collaboration features, ...
What needs improvement with Globalscape Managed File Transfer?
If Globalscape has a higher number of tasks, performance issues will occur. It will get hung, and then we need to restart the services. They need a robust tool to handle 5000-6000 jobs at a time.
What do you like most about JSCAPE?
The product's most valuable feature is the high availability clustering.
What is your experience regarding pricing and costs for JSCAPE?
I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
What needs improvement with JSCAPE?
JSCAPE ensures data integrity. You know that the file has been transferred and on which date, as we provide timestamps. We handle cybersecurity ourselves with proprietary technologies for the netwo...
 

Also Known As

Globalscape GlobalSCAPE Managed File Transfer
No data available
 

Overview

 

Sample Customers

Information Not Available
BAE Systems, ABN AMRO, Boeing, Bank of America, Dassault Falcon Jet Corp, Bank of Montreal, General Dynamics, Bank of Taiwan, General Electric, Citibank Canada, Honeywell, CreditSuisse, L-3 Communications, Columbia University, Harvard Medical School, Kaplan Higher Education, Northwest Christian College, Kaiser Permanente, Share Builder, Procter & Gamble, TransUnion, Roche Diagnostics, BASF, 1-800-Contacts, Canon, AMPM, Daimler AG, Coach, Edwards Brothers, USB Financial Services
Find out what your peers are saying about Globalscape EFT vs. JSCAPE by Redwood and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.