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Fortinet FortiMail Cloud vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
ROI from Fortinet FortiMail Cloud is hard to quantify, though enhanced security and decreased incidents indicate value satisfaction.
Sentiment score
7.8
SpamTitan enhances security, reduces spam, cuts IT workload, and boosts productivity with minimal maintenance, proving cost-effective for users.
Return on investment in the time is difficult to quantify, however, the return on investment for us was achieved since we did not have similar incidents again in our environment.
Director at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
6.8
Fortinet FortiMail Cloud support is generally praised for its responsiveness and knowledge, despite some concerns about occasional delays.
Sentiment score
7.9
TitanHQ SpamTitan support is praised for responsiveness, expertise, and efficient issue resolution, making it a preferred choice.
I would rate the technical support from Fortinet as ten out of ten.
Senior Network and Security Engineer at Symbol Technologies PLC
I didn't receive a root cause analysis, not even a single time, for any issues.
Senior Network Security Engineer at Vibs
The customer service and technical support from Fortinet could improve.
Owner at wct it-solutions GmbH
 

Scalability Issues

Sentiment score
7.6
Fortinet FortiMail Cloud offers scalable user expansion, though experiences vary due to subscription and deployment choices impacting flexibility.
Sentiment score
7.7
SpamTitan offers scalable, seamless integration for all company sizes, handling growth smoothly without performance issues or service disruptions.
It is highly scalable, so I can give it a ten out of ten on that.
Director at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.0
Fortinet FortiMail Cloud is highly stable with minimal downtime, consistently reliable performance, and high user satisfaction ratings.
Sentiment score
8.0
Users praise TitanHQ SpamTitan's strong reliability and stability, with minimal downtime and issues quickly resolved.
I would give it a high stability rating of nine out of ten.
Director at a tech services company with 11-50 employees
TitanHQ SpamTitan's stability is impeccable.
Helpdesk Internal Systems Manager at Active IT Systems
 

Room For Improvement

Fortinet FortiMail Cloud requires improved filtering, encryption, UI simplicity, and competitive pricing, while lacking sorting, archiving, and AI features.
SpamTitan struggles with an outdated interface, limited features, sluggish performance, and high false positives, frustrating users.
In Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
Senior Network Security Engineer at Vibs
If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint.
Director at a tech services company with 11-50 employees
It would be beneficial to enhance flexibility for better adaptation to various customer environments.
Owner at wct it-solutions GmbH
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
Helpdesk Internal Systems Manager at Active IT Systems
 

Setup Cost

Fortinet FortiMail Cloud offers competitive subscription pricing, with annual licenses around $4,000, varying by organizational needs.
TitanHQ SpamTitan is affordable, offering competitive pricing for both businesses and educational institutions, with straightforward licensing and no hidden costs.
Cost-wise, it's a bit expensive, but it's totally worth it.
Senior Network Security Engineer at Vibs
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's value.
Owner at wct it-solutions GmbH
The price is relatively expensive.
Senior Network and Security Engineer at Symbol Technologies PLC
It is rated highly because of its affordability and its great value.
Helpdesk Internal Systems Manager at Active IT Systems
 

Valuable Features

Fortinet FortiMail Cloud offers robust email protection with advanced threat detection, seamless integration, and comprehensive management features.
SpamTitan offers robust spam and virus protection with customizable management, powerful filtering, and extensive reporting features for enhanced security.
FortiMail's integration with other Fortinet solutions enhances the security part of the organization.
Cyber Security Engineer at a financial services firm with 501-1,000 employees
Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization.
Consultant for the Chairman at Financial Literacy Knowledge Hub
One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers.
Senior Network and Security Engineer at Symbol Technologies PLC
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
Helpdesk Internal Systems Manager at Active IT Systems
 

Categories and Ranking

Fortinet FortiMail Cloud
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (5th), Secure Email Gateway (SEG) (8th)
TitanHQ SpamTitan
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Email Security (19th), Anti-Malware Tools (20th), Office 365 Protection (5th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail Cloud is designed for Cloud Email and holds a mindshare of 3.4%, up 2.6% compared to last year.
TitanHQ SpamTitan, on the other hand, focuses on Email Security, holds 1.2% mindshare, up 1.2% since last year.
Cloud Email Market Share Distribution
ProductMarket Share (%)
Fortinet FortiMail Cloud3.4%
SendGrid10.2%
MailChimp8.6%
Other77.8%
Cloud Email
Email Security Market Share Distribution
ProductMarket Share (%)
TitanHQ SpamTitan1.2%
Microsoft Defender for Office 3659.1%
Proofpoint Email Protection8.1%
Other81.6%
Email Security
 

Featured Reviews

HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
University
7%
Financial Services Firm
7%
Healthcare Company
6%
Computer Software Company
15%
Manufacturing Company
11%
Performing Arts
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Fortinet FortiMail Cloud vs. TitanHQ SpamTitan and other solutions. Updated: January 2024.
881,821 professionals have used our research since 2012.