We performed a comparison between Fortinet FortiMail Cloud and TitanHQ SpamTitan based on real PeerSpot user reviews.
Find out in this report how the two Cloud Email solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The deployment is simple."
"The most valuable features are the low price and its ability to integrate with other Fortinet products."
"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."
"Content disarming and analysis are essential features in our email security setup"
"This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators."
"The most valuable feature of this solution is the ability to check to see if the email is real."
"The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risk that I have to face."
"The scanners with FortiMail are valuable."
"It has reduced the risk of getting viruses from emails by almost a hundred percent. We are giving services to hundreds of companies, and it makes our work a lot easier when SpamTitan is filtering threats."
"It works as it should. It allows users to manage emails that they receive, meaning they can set up whitelists and blacklists."
"The digest and the quarantine are the most valuable features. I can go into the quarantine and see everything that was quarantined. On an individual basis, you can easily whitelist an email or address coming in, if needed."
"Overall, the intuitiveness of this product is pretty good."
"Their superior service comes at a very cost-effective price. This is the biggest part that really allows us to remain competitive. Their pricing for us has just been great. They have helped us to be where we need to be. They really do partner with us in that way so we can get more business. They provide the right pricing, which lets us remain competitive."
"The initial setup was relatively easy."
"The mail scanning is most valuable. They've been very good. We've used other ones, and everything else seems to be substandard than this. The other thing that I found helpful with SpamTitan was the ability to import rules from other appliances."
"The key differentiators of the product for an MSP are its ease of use and effectiveness. It generates reports and makes things easy for IT to manage. It's a set-it-and-forget-it type of solution."
"Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me."
"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."
"The downside of this solution is that it is difficult to implement policies on FortiMail."
"They could look at strengthening anti-spam with the newly observed domains."
"The tool's UI can be simple since it's cluttered now and you can't understand where you are going. It's not obvious to find out the menus or things that you are looking to find."
"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"I can't see the feedback to the FortiMail gateway."
"Networking should be simplified."
"The support hours are tough for U.S.-based companies like ours, because they're in Europe. They did tell me that they're opening a support office in the U.S. There is, currently, some overlap in support, but it's difficult to get real-time support and, a lot of the time, I just need a quick answer."
"The quarantine email message that users get on a scheduled basis is something users generally don't pay attention to, like every other communication they get from IT. The formatting of the quarantined email report that goes to the users on a regular basis is a little confusing for them. That could be improved."
"They could improve on the color of the interface."
"The documentation for how to configure it could be better. Sometimes, it was confusing. When we were onboarding with them, the documentation was a little bit vague on how to configure the DNS server and our email server."
"I would like to see a filter for searching inside the message content when it is quarantined."
"As a Danish company, it would be great to see a Danish translation for the UI."
"There should probably be a little more explanation on why one day, the email from one company goes into quarantine, and the next day, it doesn't. To me, it is a little bit random at times."
"The user interface of SpamTitan is fair, at best. They're coming out with a new one. The current one is a bit hard to navigate, and that was the biggest part of what made it a steep learning curve. It took three to six months to learn how to find stuff in there."
Fortinet FortiMail Cloud is ranked 6th in Cloud Email with 18 reviews while TitanHQ SpamTitan is ranked 3rd in Email Security with 76 reviews. Fortinet FortiMail Cloud is rated 8.2, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Fortinet FortiMail Cloud writes "A reliable email security solution with deep integration capabilities and exceptionally strong support". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". Fortinet FortiMail Cloud is most compared with Fortinet FortiMail, Microsoft Defender for Office 365, Check Point Harmony Email & Collaboration, Microsoft Exchange Online Protection (EOP) and Proofpoint Email Protection, whereas TitanHQ SpamTitan is most compared with Microsoft Defender for Office 365, Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Sophos Email. See our Fortinet FortiMail Cloud vs. TitanHQ SpamTitan report.
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