

Find out in this report how the two Cloud Email solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Return on investment in the time is difficult to quantify, however, the return on investment for us was achieved since we did not have similar incidents again in our environment.
I would rate the technical support from Fortinet as ten out of ten.
I didn't receive a root cause analysis, not even a single time, for any issues.
The customer service and technical support from Fortinet could improve.
It is highly scalable, so I can give it a ten out of ten on that.
I would give it a high stability rating of nine out of ten.
TitanHQ SpamTitan's stability is impeccable.
In Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint.
It would be beneficial to enhance flexibility for better adaptation to various customer environments.
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
Cost-wise, it's a bit expensive, but it's totally worth it.
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's value.
The price is relatively expensive.
It is rated highly because of its affordability and its great value.
FortiMail's integration with other Fortinet solutions enhances the security part of the organization.
Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization.
One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers.
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
| Product | Market Share (%) |
|---|---|
| Fortinet FortiMail Cloud | 3.4% |
| SendGrid | 10.2% |
| MailChimp | 8.6% |
| Other | 77.8% |
| Product | Market Share (%) |
|---|---|
| TitanHQ SpamTitan | 1.2% |
| Microsoft Defender for Office 365 | 9.1% |
| Proofpoint Email Protection | 8.1% |
| Other | 81.6% |

| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 8 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 54 |
| Midsize Enterprise | 13 |
| Large Enterprise | 10 |
Fortinet FortiMail Cloud is a comprehensive email security solution that protects organizations from advanced threats and ensures secure email communication. It offers robust features such as anti-spam, anti-malware, and data loss prevention to safeguard against email-borne attacks. With its cloud-based deployment, FortiMail Cloud provides scalable and flexible email security without the need for additional hardware or software.
It offers real-time threat intelligence and advanced analytics to detect and block sophisticated threats, including zero-day attacks. FortiMail Cloud also includes encryption capabilities to secure sensitive data and comply with regulatory requirements. With its user-friendly interface and centralized management, organizations can easily configure and monitor email security policies across multiple domains.
FortiMail Cloud provides comprehensive protection against email threats, ensuring business continuity and peace of mind.
TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.
TitanHQ SpamTitan Key Features:
TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:
Reviews from Real Users
“The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics
“I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.
“Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.
We monitor all Cloud Email reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.