FortiMonitor vs Splunk Real User Monitoring (RUM) comparison

FortiMonitor vs. Splunk Real User Monitoring (RUM)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FortiMonitor

Ranking in Digital Experience Monitoring (DEM)

3rd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (14th), IT Infrastructure Monitoring (14th), IT Alerting and Incident Management (7th)

Splunk Real User Monitoring...

Ranking in Digital Experience Monitoring (DEM)

11th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (39th)

Mindshare comparison

As of May 2025, in the Digital Experience Monitoring (DEM) category, the mindshare of FortiMonitor is 1.8%, up from 0.4% compared to the previous year. The mindshare of Splunk Real User Monitoring (RUM) is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Digital Experience Monitoring (DEM)

Featured Reviews

JaimeVasquez

Commercial Manager at IT-Experience

Monitoring capabilities keep operations running smoothly and alerts enhance proactive system management

We use FortiMonitor to monitor the infrastructure of our customers. We check on what is happening with their operations, monitor bandwidth, ensure configurations are appropriate for the customer, and identify if anything is going wrong The most valuable features of FortiMonitor are its redundancy…

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Sathis-Kumar

Senior Manager at Bank of America

Seamless issue detection with user time tracking and application load analysis

We primarily use Splunk Real User Monitoring to analyze performance bottlenecks and application transactions. It allows us to see how applications are experienced on the user side, making it easy to capture any bottlenecks or performance issues The most valuable features include user time…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Overall, I would recommend FortiMonitor to others."

"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."

"The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management."

"It provides the best firewall features."

"Fortinet's customer support is very good."

"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."

"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."

"FortiMonitor is 100% stable."

More FortiMonitor pros

"The initial setup of Splunk Real User Monitoring (RUM) was easy."

"The most valuable features include user time tracking and the ability to analyze application load times."

Cons

"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."

"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."

". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."

"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."

"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."

"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."

"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."

"FortiMonitor needs to improve its alert system."

More FortiMonitor cons

"There is room for improvement in customer support due to delays and standard feedback responses."

"The initial setup of Splunk Real User Monitoring (RUM) was easy. The solution is deployed on-premises."

"It would be beneficial to have more enhanced features with capabilities to adapt more integrated applications. Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired."

Pricing and Cost Advice

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"There are additional costs needed for certain functionality, such as scalability."

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

"FortiMonitor's price is very high."

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

"Compared to other solutions, FortiMonitor is a very expensive solution."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

29%

Manufacturing Company

Retailer

Healthcare Company

Computer Software Company

26%

Financial Services Firm

15%

Retailer

12%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

What do you like most about FortiMonitor?

In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...

What is your experience regarding pricing and costs for FortiMonitor?

FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.

What do you like most about Splunk Real User Monitoring (RUM)?

The initial setup of Splunk Real User Monitoring (RUM) was easy.

What needs improvement with Splunk Real User Monitoring (RUM)?

It would be beneficial to have more enhanced features with capabilities to adapt more integrated applications. Improvements in dashboard configuration, customization, and artificial intelligence fu...

What is your primary use case for Splunk Real User Monitoring (RUM)?

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Compared 14% of the time

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Compared 13% of the time

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Product Reports

Digital Experience Monitoring (DEM)

Download FortiMonitor product report

Application Performance Monitoring (APM) and Observability

Download Splunk Real User Monitoring (RUM) product report

Splunk Real User Monitoring (RUM) report

Also Known As

Panopta

No data available

Overview

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

Fortinet

Splunk Real User Monitoring (RUM) offers real-time insights into website performance and user interactions, aiding in troubleshooting, optimizing load times, and enhancing user experience. Organizations utilize it to monitor traffic patterns, application health, and promptly detect anomalies.

Splunk Real User Monitoring (RUM) serves as an essential tool for organizations aiming to fine-tune their digital environments. It provides comprehensive analytics, allowing users to derive deep insights into user behavior and performance bottlenecks. With real-time performance tracking and seamless scalability, users can significantly enhance customer satisfaction. Intuitive dashboards and easy integration with existing systems make it accessible for companies of various sizes. Detailed error reporting and robust monitoring capabilities further ensure that performance issues can be addressed efficiently.

What are the key features of Splunk Real User Monitoring (RUM)?

Intuitive Interface: Allows easy navigation and operation for users.
Detailed Analytics: Offers deep insights into user behavior and system performance.
Real-Time Performance Tracking: Enables immediate monitoring and action.
Easy Integration: Seamlessly connects with existing systems.
Customizable Dashboards: Provides tailor-fit views for different needs.
Comprehensive Error Reporting: Helps in identifying and resolving issues quickly.
Seamless Scalability: Grows with organizational requirements.

What are the benefits or ROI users should look for?

Enhanced Customer Satisfaction: By optimizing load times and performance.
Improved Efficiency: Through quick identification of performance bottlenecks.
Better Decision Making: With actionable insights from detailed analytics.
Time Savings: Via intuitive interface and easy integration.
Proactive Issue Detection: Through real-time monitoring capabilities.

Splunk Real User Monitoring (RUM) finds use across multiple industries, including e-commerce, where it helps enhance user experience by optimizing load times and reducing bounce rates. In finance, it assists in ensuring smooth transaction processing, while in media, it supports uninterrupted content delivery. This versatility makes it a valuable tool for any digital-first enterprise.

Splunk

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

Information Not Available

FortiMonitor vs. Splunk Real User Monitoring (RUM)