FortiMonitor and Splunk On-Call compete in IT monitoring and incident management. Splunk On-Call has an edge with superior integration and incident management capabilities, whereas FortiMonitor provides robust monitoring features for users seeking a focused solution.
Features: FortiMonitor provides comprehensive network traffic monitoring, alerting capabilities, and informative dashboards for real-time visibility. Splunk On-Call enhances incident response, facilitates team collaboration, and supports extensive integrations with ITSM tools, vital for managing complex IT environments.
Room for Improvement: FortiMonitor could improve vendor support and include more user-friendly interface options. Additionally, enhancements in unified management systems and real-time alert customization could be valuable. Splunk On-Call might benefit from streamlined deployment processes, more intuitive user interfaces for better user experience, and additional customization features for alerting and reporting improvements.
Ease of Deployment and Customer Service: FortiMonitor offers straightforward deployment with strong technical support focused on ease of use for monitoring tasks. Splunk On-Call, while offering more complex deployment due to extensive integrations, provides robust customer support to ensure smooth integration and effective incident handling.
Pricing and ROI: FortiMonitor generally has a lower setup cost, which appeals to budget-conscious organizations, delivering an attractive ROI for monitoring necessities. Splunk On-Call, with a higher initial investment, provides significant ROI through advanced incident management and integrations, valuable for teams prioritizing effective incident resolution and collaboration.
| Product | Market Share (%) |
|---|---|
| FortiMonitor | 1.7% |
| Splunk On-Call | 3.7% |
| Other | 94.6% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Midsize Enterprise | 1 |
| Large Enterprise | 9 |
FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.
Splunk On-Call offers seamless on-call scheduling and alert escalation with robust third-party integration, providing efficient incident management and resolution capabilities.
Splunk On-Call facilitates effective IT alert management by delivering on-call scheduling, alert escalation, and comprehensive integration with monitoring systems. The platform's capabilities include smooth third-party interactions and the transmogrifier feature, which enhances message customization. Users benefit from efficient alert notifications via phone or text, a user-friendly interface streamlining scheduling, and detailed timelines supporting root cause analysis. It is especially useful in IT environments where quick incident response and communication are critical. Users appreciate the aid in identifying responsible contacts during on-call rotations and deploying on-premises situations involving numerous team members.
What features enhance Splunk On-Call?Splunk On-Call is often implemented in IT departments of large organizations, where teams manage on-call operations and incident responses. Particularly beneficial in sectors requiring rapid reaction times, like tech companies or service providers, it aids developers in swiftly resolving service interruptions to maintain operational continuity and customer satisfaction.
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