New Relic and FortiMonitor compete in application performance monitoring. New Relic holds an advantage with its data insights and analytics capabilities, while FortiMonitor impresses with its security features.
Features: New Relic provides advanced analytics, comprehensive application performance management, and smooth cloud integrations. FortiMonitor offers detailed monitoring with an emphasis on security management and network visibility.
Room for Improvement: New Relic could enhance its security features and network visibility capabilities, and provide more intuitive user interfaces. FortiMonitor might benefit from more streamlined user interfaces, improved documentation, and broader analytics capabilities.
Ease of Deployment and Customer Service: New Relic is known for straightforward setup and extensive documentation, facilitating deployment. Its customer support is accessible and responsive. FortiMonitor's deployment is more complex but justified by its security offerings. Customer support provides specialized assistance but can be less accessible.
Pricing and ROI: New Relic has moderate setup costs with significant ROI from its analytics, ideal for performance-focused businesses. FortiMonitor requires a higher initial investment, delivering substantial ROI for businesses valuing security monitoring.
| Product | Market Share (%) |
|---|---|
| New Relic | 1.8% |
| FortiMonitor | 0.8% |
| Other | 97.4% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 61 |
FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
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