I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful.
There's room for improvement in the dashboard. Clicking on individual instances doesn't provide an intuitive overview, and users have to navigate step-by-step through options. Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial. On a positive note, you can create custom dashboards to meet your specific requirements, whether globally or for incident categorization. This flexibility is a valuable feature. The tool's support for cloud and VMware-based devices is expanding, and synthetic monitoring is available. The tool also integrates well with Power BI and Tableau for reporting purposes, making data analysis more robust. It's also integrated with Microsoft Teams for seamless collaboration and notifications via mobile phones. There is a mobile app available for this tool, making it accessible on mobile devices. It's a versatile and flexible tool that aligns well with the evolving market needs.
Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it. But we are okay with that aspect of its performance. It would be good, however, if Fortinet improved the solution's reminders and alerts.
It could be improved. FortiMonitor's monitoring could be much better. It should be like, in Palo Alto. So, I also use Palo Alto. Palo Alto is also very flexible in the logs, but FortiMonitor is not that much flexible.
Security coordinator at a tech consulting company with 11-50 employees
Reseller
Top 20
2023-04-26T12:44:55Z
Apr 26, 2023
There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month. The PDF documents are not generated, CSV files need to be exported, and Microsoft Excel needs to be used for filters. The solution is too manual to provide to our customers.
Product Director at a comms service provider with 1,001-5,000 employees
Reseller
Top 5
2022-11-03T19:00:55Z
Nov 3, 2022
I have had a few problems when connecting from home. When I work at the office, however, I have no trouble with it. We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from.
I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful.
Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues.
There's room for improvement in the dashboard. Clicking on individual instances doesn't provide an intuitive overview, and users have to navigate step-by-step through options. Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial. On a positive note, you can create custom dashboards to meet your specific requirements, whether globally or for incident categorization. This flexibility is a valuable feature. The tool's support for cloud and VMware-based devices is expanding, and synthetic monitoring is available. The tool also integrates well with Power BI and Tableau for reporting purposes, making data analysis more robust. It's also integrated with Microsoft Teams for seamless collaboration and notifications via mobile phones. There is a mobile app available for this tool, making it accessible on mobile devices. It's a versatile and flexible tool that aligns well with the evolving market needs.
Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it. But we are okay with that aspect of its performance. It would be good, however, if Fortinet improved the solution's reminders and alerts.
It could be improved. FortiMonitor's monitoring could be much better. It should be like, in Palo Alto. So, I also use Palo Alto. Palo Alto is also very flexible in the logs, but FortiMonitor is not that much flexible.
There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month. The PDF documents are not generated, CSV files need to be exported, and Microsoft Excel needs to be used for filters. The solution is too manual to provide to our customers.
I have had a few problems when connecting from home. When I work at the office, however, I have no trouble with it. We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from.
FortiMonitor could improve by having compatibility with other operating systems, such as Linux.