We performed a comparison between Proofpoint Threat Response and Trellix Helix based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, IBM, ServiceNow and others in Security Incident Response."It has reduced our manual efforts to remove emails from each user's inbox, and in this case we do not have to ask our IT department or users to do so."
"Support is very responsive."
"The best part of Proofpoint Threat Response is the Auto-Pull feature. Being able to pull an email back from a user's mailbox is very useful, yet I have noticed that not a lot of organizations use this kind of feature."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"The most valuable features include predefined use cases and threatening states."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"If the reporting gets improved then it would be better, but the product is running amazing as it is."
"Has some quirks."
"The interface within Threat Response could be made simpler."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"Integrations could be improved, and the dashboard could be a little better."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"It should have more cloud connectors. It could also be cheaper."
Proofpoint Threat Response is ranked 5th in Security Incident Response with 3 reviews while Trellix Helix is ranked 6th in Security Incident Response with 7 reviews. Proofpoint Threat Response is rated 8.4, while Trellix Helix is rated 8.6. The top reviewer of Proofpoint Threat Response writes "Tracks and mitigates email security incidents with Auto-Pull, and has good stability and performance". On the other hand, the top reviewer of Trellix Helix writes "Helps prevent email attacks, like phishing and email spoofing attacks". Proofpoint Threat Response is most compared with ServiceNow Security Operations, Cofense Triage, Fidelis Elevate, Cisco SecureX and Splunk SOAR, whereas Trellix Helix is most compared with LogRhythm SIEM, Microsoft Sentinel, Splunk Enterprise Security, Trellix ESM and IBM Security QRadar.
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