Proofpoint Threat Response vs Trellix Helix comparison

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Executive Summary

We performed a comparison between Proofpoint Threat Response and Trellix Helix based on real PeerSpot user reviews.

Find out what your peers are saying about VMware, IBM, ServiceNow and others in Security Incident Response.
To learn more, read our detailed Security Incident Response Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
reviewer86589
Abanoub Alfy
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has reduced our manual efforts to remove emails from each user's inbox, and in this case we do not have to ask our IT department or users to do so.""Support is very responsive.""The best part of Proofpoint Threat Response is the Auto-Pull feature. Being able to pull an email back from a user's mailbox is very useful, yet I have noticed that not a lot of organizations use this kind of feature."

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"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.""The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform.""The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA.""The most valuable features include predefined use cases and threatening states.""FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs.""I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good.""It is kind of simple and very easily deployable. You can start working with it very fast."

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Cons
"If the reporting gets improved then it would be better, but the product is running amazing as it is.""Has some quirks.""The interface within Threat Response could be made simpler."

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"We have certain challenges with integrating the SOAR platform with multiple vendors.""The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution.""FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer.""Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing.""Integrations could be improved, and the dashboard could be a little better.""Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains.""It should have more cloud connectors. It could also be cheaper."

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Pricing and Cost Advice
  • "It's quite affordable to have it with this much functionality and ease to administrate."
  • "The way most big companies work with Proofpoint is that they try to tie everything into an enterprise license. I can't comment on the actual costs, however I do know that alternative solutions such as Abnormal Security can be much more expensive than Proofpoint Threat Response."
  • More Proofpoint Threat Response Pricing and Cost Advice →

  • "The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
  • "It could be cheaper, but that applies to every product."
  • "FireEye Helix is a little expensive."
  • "I rate Trellix Helix a five out of ten for pricing."
  • More Trellix Helix Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The best part of Proofpoint Threat Response is the Auto-Pull feature. Being able to pull an email back from a user's mailbox is very useful, yet I have noticed that not a lot of organizations use this… more »
    Top Answer:The way most big companies work with Proofpoint is that they try to tie everything into an enterprise license. I can't comment on the actual costs, however I do know that alternative solutions such as… more »
    Top Answer:The interface within Threat Response could be made simpler. To give a specific example, let's say you have uploaded the details of a malicious email to Threat Response in order to pull all the… more »
    Top Answer:Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
    Top Answer:Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains. Backup capturing should be included in the solution's next… more »
    Ranking
    Views
    252
    Comparisons
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    Reviews
    1
    Average Words per Review
    1,473
    Rating
    9.0
    Views
    137
    Comparisons
    97
    Reviews
    2
    Average Words per Review
    353
    Rating
    8.5
    Comparisons
    Also Known As
    FireEye Helix, FireEye Threat Analytics
    Learn More
    Trellix
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    Overview

    No defense can stop every attack. When something does get through, Proofpoint Threat Response takes the manual labor and guesswork out of incident response to help you resolve threats faster and more efficiently. Get an actionable view of threats, enrich alerts, and automate forensic collection and comparison. For verified threats, quarantine and contain users, hosts, and malicious email attachments - automatically or at the push of a button.

    Trellix Helix is a cutting-edge product that revolutionizes the way businesses manage their data and streamline their operations. With its advanced features and user-friendly interface, Trellix Helix offers a comprehensive solution for businesses of all sizes. One of the key features of Trellix Helix is its powerful data management capabilities. 

    The product allows businesses to store, organize, and analyze large volumes of data in a secure and efficient manner. With its intuitive interface, users can easily navigate through the system and access the information they need, saving valuable time and effort. Trellix Helix also offers seamless integration with other business applications, making it a versatile tool for businesses. It can be easily integrated with existing systems, such as CRM and ERP software, allowing for a smooth flow of data across different platforms. This integration ensures that businesses have a holistic view of their operations and can make informed decisions based on accurate and up-to-date information. 

    Another standout feature of Trellix Helix is its robust reporting and analytics capabilities. It provides businesses with real-time insights and actionable intelligence, enabling them to identify trends, spot opportunities, and make data-driven decisions. The customizable dashboards and reports allow users to visualize data in a meaningful way, making it easier to understand complex information and communicate it effectively to stakeholders. 

    Trellix Helix offers advanced security features to protect sensitive business data. It employs industry-standard encryption protocols and access controls to ensure that data is secure and only accessible to authorized personnel. This level of security gives businesses peace of mind, knowing that their valuable information is protected from unauthorized access or breaches.

    Helix is a comprehensive and user-friendly solution for businesses looking to optimize their data management and streamline their operations. With its advanced features, seamless integration, robust reporting, and analytics capabilities, as well as top-notch security, Trellix Helix empowers businesses to make informed decisions, improve efficiency, and drive growth.

    Sample Customers
    University of Waterloo, Akorn, Fenwick and West LLP
    Police Bank, Verisk Analytics, Teck Resources
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm13%
    Healthcare Company13%
    Energy/Utilities Company13%
    Computer Software Company10%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Manufacturing Company11%
    Financial Services Firm8%
    Government8%
    Company Size
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise7%
    Large Enterprise80%
    REVIEWERS
    Small Business57%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise12%
    Large Enterprise61%
    Buyer's Guide
    Security Incident Response
    March 2024
    Find out what your peers are saying about VMware, IBM, ServiceNow and others in Security Incident Response. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Proofpoint Threat Response is ranked 5th in Security Incident Response with 3 reviews while Trellix Helix is ranked 6th in Security Incident Response with 7 reviews. Proofpoint Threat Response is rated 8.4, while Trellix Helix is rated 8.6. The top reviewer of Proofpoint Threat Response writes "Tracks and mitigates email security incidents with Auto-Pull, and has good stability and performance". On the other hand, the top reviewer of Trellix Helix writes "Helps prevent email attacks, like phishing and email spoofing attacks". Proofpoint Threat Response is most compared with ServiceNow Security Operations, Cofense Triage, Fidelis Elevate, Cisco SecureX and Splunk SOAR, whereas Trellix Helix is most compared with LogRhythm SIEM, Microsoft Sentinel, Splunk Enterprise Security, Trellix ESM and IBM Security QRadar.

    See our list of best Security Incident Response vendors.

    We monitor all Security Incident Response reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.