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FireEye Helix vs Proofpoint Threat Response comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between FireEye Helix and Proofpoint Threat Response based on real PeerSpot user reviews.

Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed FireEye Helix vs. Proofpoint Threat Response report (Updated: September 2022).
635,162 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform.""The most valuable features include predefined use cases and threatening states.""It is kind of simple and very easily deployable. You can start working with it very fast.""I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."

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"Support is very responsive."

More Proofpoint Threat Response Pros →

Cons
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing.""The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution.""Integrations could be improved, and the dashboard could be a little better.""It should have more cloud connectors. It could also be cheaper."

More FireEye Helix Cons →

Pricing and Cost Advice
  • "The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
  • "It could be cheaper, but that applies to every product."
  • More FireEye Helix Pricing and Cost Advice →

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    635,162 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good.
    Top Answer:The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay… more »
    Top Answer:Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for… more »
    Top Answer:Support is very responsive.
    Top Answer:The product has some quirks that could be improved.
    Top Answer:My primary use case of this solution is as an anti-malware tool.
    Ranking
    Views
    3,503
    Comparisons
    2,339
    Reviews
    4
    Average Words per Review
    408
    Rating
    8.5
    Views
    623
    Comparisons
    527
    Reviews
    1
    Average Words per Review
    117
    Rating
    7.0
    Comparisons
    Also Known As
    FireEye Threat Analytics
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    Overview

    FireEye Helix is a cloud-hosted security operations platform that allows organizations to take control of any incident from alert to fix. Available with any FireEye solution, FireEye Helix integrates your security tools and augments them with next-generation SIEM, orchestration and threat intelligence capabilities to capture the untapped potential of security investments. Designed by security experts, for security experts, it empowers security teams to efficiently conduct primary functions, such as alert management, search, analysis, investigations and reporting.

    No defense can stop every attack. When something does get through, Proofpoint Threat Response takes the manual labor and guesswork out of incident response to help you resolve threats faster and more efficiently. Get an actionable view of threats, enrich alerts, and automate forensic collection and comparison. For verified threats, quarantine and contain users, hosts, and malicious email attachments - automatically or at the push of a button.

    Offer
    Learn more about FireEye Helix
    Learn more about Proofpoint Threat Response
    Sample Customers
    Police Bank, Verisk Analytics, Teck Resources
    University of Waterloo, Akorn, Fenwick and West LLP
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider16%
    Government8%
    Financial Services Firm5%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider13%
    Financial Services Firm9%
    Insurance Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise9%
    Large Enterprise70%
    Buyer's Guide
    Security Incident Response
    September 2022
    Find out what your peers are saying about VMware, ServiceNow, Trellix and others in Security Incident Response. Updated: September 2022.
    635,162 professionals have used our research since 2012.

    FireEye Helix is ranked 3rd in Security Incident Response with 4 reviews while Proofpoint Threat Response is ranked 8th in Security Incident Response with 1 review. FireEye Helix is rated 8.6, while Proofpoint Threat Response is rated 7.0. The top reviewer of FireEye Helix writes "Easy to set up with strong automation and few false positives". On the other hand, the top reviewer of Proofpoint Threat Response writes "Reduces system attacks but has some quirks". FireEye Helix is most compared with Splunk, Microsoft Sentinel, McAfee ESM, IBM QRadar and Palo Alto Networks Cortex XSOAR, whereas Proofpoint Threat Response is most compared with Palo Alto Networks Cortex XSOAR, ServiceNow Security Operations, Splunk Phantom, Cisco SecureX and Fortinet FortiSOAR.

    See our list of best Security Incident Response vendors.

    We monitor all Security Incident Response reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.