Field Effect MDR and Trend Micro Worry-Free Services Suites compete in the cybersecurity space, focusing on threat management and protection. Field Effect MDR has the advantage with its comprehensive monitoring and unified infrastructure, while Trend Micro stands out for its ease of use and robust malware detection.
Features: Field Effect MDR provides features like expert-backed monitoring, continuous threat assessment, and a unified security infrastructure covering both network and endpoint visibility. Trend Micro Worry-Free Services Suites emphasizes straightforward deployment, robust malware blocking, and a cloud-based console for ease of use.
Room for Improvement: Field Effect MDR could improve in patch management, endpoint update integration, and ARO closure. Users suggest enhancing the user feedback in email alerts. Trend Micro should consider pricing adjustments and enhancements in its agents across different operating systems. Both could benefit from better third-party integrations and streamlined user capabilities.
Ease of Deployment and Customer Service: Field Effect MDR offers flexible deployment options from on-premises to hybrid cloud environments, backed by highly responsive technical support. Trend Micro is available in private and public cloud environments and has a broad support network, though some users desire more flexible support hours.
Pricing and ROI: Field Effect MDR is seen as cost-effective, delivering strong ROI through preemptive incident addressing and attractive pricing models for SMBs and larger organizations. Trend Micro's pricing, while transparent, might seem expensive to budget-conscious users. Despite positive cost-effectiveness for value offered, the fixed pricing model poses challenges.
Field Effect MDR provides real human support, which offers precise instruction and guidance.
customer support does screen sharing sessions
Support is extremely good, but there is room for improvement.
I have one situation where it has been two months trying to resolve an installation issue on a server, which has consumed a significant amount of time.
Pricing needed improvement, which was addressed by reducing the buying cost recently.
I have to access a separate website to complete it.
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
The pricing of Trend Micro is a little bit higher compared to Sophos.
Field Effect MDR finds software and Windows updates that aren't being completed, which I find very valuable.
Field Effect MDR provides workstation coverage, user account protection with Microsoft 365 and Google Workspace, and on-premise device management for network security.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
We can get in-depth details of the emails going in and out, and we can create rules.
| Product | Market Share (%) |
|---|---|
| Field Effect MDR | 2.2% |
| Trend Micro Worry-Free Services Suites | 0.9% |
| Other | 96.9% |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 2 |
Field Effect MDR (Managed Detection and Response) is a comprehensive cybersecurity solution designed to protect your organization's IT infrastructure. It provides multi-layered threat protection for endpoints, networks, and cloud services, ensuring no gaps in defense. The product features 24/7 threat detection and monitoring, combining advanced technology with human expertise from a Security Operations Center (SOC) to identify potential threats early. It includes automated threat response capabilities to block malware, isolate compromised devices, and prevent further damage. Additionally, it offers vulnerability management to identify and remediate system weaknesses, and risk management to analyze and mitigate risks, providing robust security for your organization.
Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.
This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.
What are the most important features?Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
