Field Effect MDR vs Huntress Managed EDR comparison

Huntress Managed EDR and Field Effect MDR compete in the managed detection and response (MDR) category. Based on features and customer feedback, Huntress appears to have an upper hand with its user-friendly interface and cost-effectiveness for SMBs, while Field Effect provides deeper integration capabilities beneficial for larger enterprises.

Features: Huntress Managed EDR is valued for its 24/7 threat-hunting service, expert SOC team, proactive threat remediation, and efficient alert management. The platform is user-friendly and effective for small to medium-sized businesses (SMBs). Field Effect MDR, known as Covalence, offers robust continuous monitoring, DNS protection, and a holistic security approach for diverse network environments, catering to businesses seeking comprehensive security coverage.

Room for Improvement: Users note that Huntress could improve by enhancing its reporting capabilities, offering better integration features like APIs, and expanding coverage for various operating systems. It also needs more comprehensive PSA integrations. Field Effect MDR could benefit from better patch management and a more user-friendly interface. Moreover, it aims to encourage businesses to allocate dedicated security budgets for its services.

Ease of Deployment and Customer Service: Both Huntress and Field Effect MDR are praised for straightforward deployment across hybrid, public, and private cloud environments. Huntress stands out with its quick installation for non-technical users and proactive 24/7 customer support. Field Effect MDR is acknowledged for efficient deployment but has room to streamline its setup in complex environments. Both offer highly responsive support, with Huntress frequently noted for a customer-focused approach and seamless communication.

Pricing and ROI: Huntress Managed EDR is seen as cost-effective, allowing gradual pricing adjustments and significant operational savings, particularly in labor costs related to security monitoring. Its simplicity and straightforward pricing model are beneficial, offering tangible ROI through enhanced efficiency. Field Effect MDR's pricing is competitive with a user-based model appealing to organizations with many devices, though those without dedicated security budgets might find justifying expenses challenging. Both show substantial ROI in security posture and operational efficiency, with Huntress noted for simplicity and direct pricing advantages.