Huntress Managed EDR and Field Effect MDR compete in the managed detection and response (MDR) category. Based on features and customer feedback, Huntress appears to have an upper hand with its user-friendly interface and cost-effectiveness for SMBs, while Field Effect provides deeper integration capabilities beneficial for larger enterprises.
Features: Huntress Managed EDR is valued for its 24/7 threat-hunting service, expert SOC team, proactive threat remediation, and efficient alert management. The platform is user-friendly and effective for small to medium-sized businesses (SMBs). Field Effect MDR, known as Covalence, offers robust continuous monitoring, DNS protection, and a holistic security approach for diverse network environments, catering to businesses seeking comprehensive security coverage.
Room for Improvement: Users note that Huntress could improve by enhancing its reporting capabilities, offering better integration features like APIs, and expanding coverage for various operating systems. It also needs more comprehensive PSA integrations. Field Effect MDR could benefit from better patch management and a more user-friendly interface. Moreover, it aims to encourage businesses to allocate dedicated security budgets for its services.
Ease of Deployment and Customer Service: Both Huntress and Field Effect MDR are praised for straightforward deployment across hybrid, public, and private cloud environments. Huntress stands out with its quick installation for non-technical users and proactive 24/7 customer support. Field Effect MDR is acknowledged for efficient deployment but has room to streamline its setup in complex environments. Both offer highly responsive support, with Huntress frequently noted for a customer-focused approach and seamless communication.
Pricing and ROI: Huntress Managed EDR is seen as cost-effective, allowing gradual pricing adjustments and significant operational savings, particularly in labor costs related to security monitoring. Its simplicity and straightforward pricing model are beneficial, offering tangible ROI through enhanced efficiency. Field Effect MDR's pricing is competitive with a user-based model appealing to organizations with many devices, though those without dedicated security budgets might find justifying expenses challenging. Both show substantial ROI in security posture and operational efficiency, with Huntress noted for simplicity and direct pricing advantages.
Field Effect MDR provides real human support, which offers precise instruction and guidance.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Their support team is excellent.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
Pricing needed improvement, which was addressed by reducing the buying cost recently.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
Field Effect MDR provides workstation coverage, user account protection with Microsoft 365 and Google Workspace, and on-premise device management for network security.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Field Effect MDR (Managed Detection and Response) is a comprehensive cybersecurity solution designed to protect your organization's IT infrastructure. It provides multi-layered threat protection for endpoints, networks, and cloud services, ensuring no gaps in defense. The product features 24/7 threat detection and monitoring, combining advanced technology with human expertise from a Security Operations Center (SOC) to identify potential threats early. It includes automated threat response capabilities to block malware, isolate compromised devices, and prevent further damage. Additionally, it offers vulnerability management to identify and remediate system weaknesses, and risk management to analyze and mitigate risks, providing robust security for your organization.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.