Huntress Managed EDR and Field Effect MDR are competitors in the cybersecurity industry, both offering managed detection and response solutions. While both have their strengths, Huntress often edges out thanks to its seamless integration for smaller enterprises and cost-effective pricing strategy.
Features: Huntress Managed EDR is known for its threat-hunting capabilities and 24/7 SOC, offering proactive identification of vulnerabilities and automatic remediation options. Users appreciate its user-friendly interface and seamless integration with tools like Datto RMM. Field Effect MDR boasts a powerful ARO system, providing comprehensive threat detection and actionable insights backed by a robust SOC team. It delivers extensive network and endpoint visibility and aligns with industry standards for compliance.
Room for Improvement: Huntress users suggest that deeper third-party integrations and improved reporting would enhance the product. There's also a call for better API access and non-Windows OS compatibility. Field Effect MDR could benefit from enhanced end-user communication, improved patch management, and smoother device alert notifications.
Ease of Deployment and Customer Service: Huntress supports hybrid, public, and on-premise deployments, noted for its flexibility and easy integration with existing infrastructures. Field Effect MDR, while also supporting on-premise and hybrid setups, might require more initial configuration. Both have commendable customer service, with Huntress offering proactive SOC support, and Field Effect noted for its responsiveness and solid threat resolution assistance.
Pricing and ROI: Huntress is lauded for its competitive pricing, providing significant ROI for small and mid-sized businesses by reducing the need for additional security personnel and offering features like automatic removal of non-communicating units. Field Effect is also recognized for its cost-effectiveness, though some budget constraints are noted by users. Both solutions help reduce the necessity of extra security staff, with Huntress frequently mentioned for delivering substantial savings in labor costs.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
I have seen a return on investment mainly through time savings, as we know all the endpoints are protected 24/7, and we understand the value of the SOC team, with the human SOC team being very valuable.
Field Effect MDR provides real human support, which offers precise instruction and guidance.
customer support does screen sharing sessions
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
I have one situation where it has been two months trying to resolve an installation issue on a server, which has consumed a significant amount of time.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
Pricing needed improvement, which was addressed by reducing the buying cost recently.
I have to access a separate website to complete it.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
Field Effect MDR provides workstation coverage, user account protection with Microsoft 365 and Google Workspace, and on-premise device management for network security.
Field Effect MDR finds software and Windows updates that aren't being completed, which I find very valuable.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
| Product | Market Share (%) |
|---|---|
| Huntress Managed EDR | 8.1% |
| Field Effect MDR | 2.5% |
| Other | 89.4% |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 53 |
| Midsize Enterprise | 3 |
Field Effect MDR (Managed Detection and Response) is a comprehensive cybersecurity solution designed to protect your organization's IT infrastructure. It provides multi-layered threat protection for endpoints, networks, and cloud services, ensuring no gaps in defense. The product features 24/7 threat detection and monitoring, combining advanced technology with human expertise from a Security Operations Center (SOC) to identify potential threats early. It includes automated threat response capabilities to block malware, isolate compromised devices, and prevent further damage. Additionally, it offers vulnerability management to identify and remediate system weaknesses, and risk management to analyze and mitigate risks, providing robust security for your organization.
Huntress Managed EDR provides round-the-clock threat detection, incident response, and remediation services. It offers a cost-effective security solution tailored for small to medium businesses, integrating seamlessly with Microsoft Defender to bolster cybersecurity without needing extensive security personnel.
Huntress Managed EDR specializes in comprehensive threat-hunting and proactive defense, designed to operate alongside existing antivirus tools like Microsoft Defender. It delivers continuous monitoring and advanced threat detection to protect endpoints from threats beyond traditional antivirus capabilities. The platform features a user-oriented interface enabling efficient endpoint management and security. While valued for its 24/7 security operations and threat response, Huntress faces certain challenges such as enhancing reporting capabilities, expanding integration with third-party systems, and advancing its XDR functionalities. Users seek improved API capabilities, streamlined report generation, and broader Macintosh support to elevate their experience with the tool.
What are the key features?Industries leverage Huntress Managed EDR to enhance security frameworks and integrate with existing security measures, like Microsoft Defender. Its deployment spans financial, healthcare, and SMB sectors, where the need for robust endpoint protection and threat-hunting capabilities is paramount. Organizations benefit from its flexible deployment options, adapting Huntress to their specific cybersecurity strategies.
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