F5 BIG-IQ vs Pega Platform comparison

F5 and Pega are both solutions in the Process Automation category. F5 is ranked #29 with an average rating of 7.5, while Pega is ranked #4 with an average rating of 8.2. F5 holds a 0.8% mindshare in PA, compared to Pega’s 5.2% mindshare. Additionally, 75% of F5 users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

F5 BIG-IQ

Read 15 F5 BIG-IQ reviews

564 Views
564 Comparison Views

75% willing to recommend

Pega Platform

Read 85 Pega Platform reviews

9,171 Views
3,210 Comparison Views

91% willing to recommend

F5 BIG-IQ

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

Pega Platform and F5 BIG-IQ cater to distinct technology needs. Pega is preferable for enterprise capabilities, while F5 BIG-IQ excels in centralized management.

Features: Pega Platform offers no-code workflow development, rapid change adaptability, and robust case management, facilitating seamless enterprise application development. It is equipped with cloud technology integration services. F5 BIG-IQ centralizes system management with key features like load balancing and application firewalls, ensuring efficient network management.

Room for Improvement: Pega Platform's areas for enhancement include cloud capabilities and AI features, alongside a need for better pricing models. Users also note challenges with upgrade processes. F5 BIG-IQ could improve its security rule management, user-friendliness, and address its high pricing.

Ease of Deployment and Customer Service: Pega Platform supports on-premises, cloud, and hybrid deployments, although its customer service responsiveness varies. F5 BIG-IQ primarily focuses on on-premises deployment but faces complexity challenges in setup, requiring improvements in ease of use.

Pricing and ROI: Pega's pricing is higher, reflecting extensive features and a diverse licensing model impacting smaller businesses, yet offering notable ROI from process efficiency. F5 BIG-IQ offers a subscription model considered reasonably priced with centralized management capabilities delivering overall value.

To learn more, read our detailed F5 BIG-IQ vs. Pega Platform Report (Updated: December 2025).

Buyer's Guide

F5 BIG-IQ vs. Pega Platform

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

F5 BIG-IQ

Ranking in Process Automation

29th

Average Rating

7.4

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Pega Platform

Ranking in Process Automation

4th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (4th), Rapid Application Development Software (8th), Low-Code Development Platforms (7th), Business Orchestration and Automation Technologies (7th), AI Software Development (3rd)

Mindshare comparison

As of January 2026, in the Process Automation category, the mindshare of F5 BIG-IQ is 0.8%, up from 0.2% compared to the previous year. The mindshare of Pega Platform is 5.2%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
Pega Platform	5.2%
F5 BIG-IQ	0.8%
Other	94.0%

Process Automation

Featured Reviews

Bikale Kassu

Manager for Implementation and Administration at a financial services firm with 10,001+ employees

Has faced challenges with visibility and technical support but allows centralized management of multiple sites

The configuration part is complex for F5 BIG-IQ. The simplicity and visibility part needs improvement. The dashboard, especially the analytics part, needs to be more simple and presentable. For the security part, it is difficult to present to our management, so we have to capture it and prepare manual reporting options rather than getting them directly from the system. The automation part in F5 BIG-IQ is limited; we are still using it only for load balancing for some services. We haven't integrated it with our Accesso or implemented any automation options. The setup process for F5 BIG-IQ would rate a five out of ten.

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reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.

Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Scalability: To move from larger boxes to smaller boxes, along with virtualization. So, we are not locked into a particular size."

"Features like AFM, the gateway, and Global DNS are the coolest features that save work for us."

"The GUI is fine, at least from an engineer's perspective."

"F5 BIG-IQ reduces the propensity for error."

"We mainly use F5 BIG-IQ to protect our web-based applications, such as our email and website, so we use it as a web-based application firewall for those services."

"The customer service is great."

"The reporting feature is quite good."

"We mainly use F5 BIG-IQ to protect our web-based applications, such as our email and website, so we use it as a web-based application firewall for those services."

More F5 BIG-IQ pros

"It is a stable product."

"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."

"It's an end-to-end solution and a digital transformation tool."

"The technical support of Pega BPM is very good."

"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."

"Using Pega Platform has saved me time during development, as it takes significantly less time to create example use cases compared to other platforms."

"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."

"The most valuable feature is the situational layer cake."

More Pega Platform pros

Cons

"The shell, kernel, or Linux has something like a delay, especially with the Virtual Edition, when you are trying to implement it in the cloud and you want to access it remotely with web management. It would be great if they could improve their kernel. It was difficult for me, especially when I got started with BIG-IP. I was struggling to find which commands work with it. If you want to work with it, you have to be a Linux guy."

"From a hands-on experience perspective, more resources should be available on the Internet, like labs and lab preparations."

"I had trouble with high availability deployment in my environment."

"For stability, F5 BIG-IQ rates a two or three because currently we are integrating it with our third party as a port forwarding service. We created many VIPs, but on average, weekly, we lose three to five connections, making the troubleshooting part a headache for us."

"The solution should improve pricing. It's expensive in comparison to other American solutions."

"They could use YAML or JSON if they wanted to make it a little bit easier for us."

"There are a lot of scripts available on the internet for people who know how to use them, but with a graphical interface, it would be easier for new users."

"Integration with VAS is something that they need to work on."

More F5 BIG-IQ cons

"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."

"The solution would benefit from more integration capabilities."

"The licensing costs are high, and the cost varies between clients."

"In the Middle East and Africa region, Pega was not very strong from the user experience standpoint."

"Its implementation in the public sector was a bit complex."

"The UI cannot be customized in the solution"

"The usability of the solution for developers is sometimes difficult to work with because instead of fixing the existing bugs in the previous version, there is always a rush to push out a new version leaving the bugs in the old versions unresolved."

"The UI part needs improvement."

More Pega Platform cons

Pricing and Cost Advice

"Users have to pay an annual subscription fee for the solution's iSeries."

"There is only one licensing fee for F5 BIG-IQ and everything is included in the price."

"F5 BIG-IQ is a cheap solution."

"I would like the product to be cheaper."

"Licensing varies across geographical regions for us."

"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."

"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."

"Users have to pay a yearly license cost for Pega BPM, which is expensive."

"Pricing is good."

"The pricing is pretty good, compared to other similar products."

"Pega is expensive."

"I rate Pega BPM a seven out of ten."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

25%

Computer Software Company

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	3
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	15
Large Enterprise	69

Questions from the Community

What do you like most about F5 BIG-IQ?

F5 BIG-IQ is a central management system for the BIG-IP.

See all answers

What is your experience regarding pricing and costs for F5 BIG-IQ?

From the pricing perspective, F5 BIG-IQ rates an eight out of ten as it's reasonably priced.

See all answers

What needs improvement with F5 BIG-IQ?

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

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Compared 59% of the time

ServiceNow Orchestration vs F5 BIG-IQ

Compared 41% of the time

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Compared 11% of the time

Camunda vs Pega Platform

Compared 11% of the time

Appian vs Pega Platform

Compared 7% of the time

FICO Blaze Advisor vs Pega Platform

Compared 4% of the time

IBM Operational Decision Manager vs Pega Platform

Compared 4% of the time

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Product Reports

Buyer's Guide

F5 BIG-IQ

January 2026

Download F5 BIG-IQ product report

Buyer's Guide

Pega Platform

January 2026

Download Pega Platform product report

Also Known As

No data available

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

F5® BIG-IQ® Centralized Management provides a unified point of visibility and control for the entire F5 portfolio, ensuring administrators remain aware on the pulse of F5 devices, modules, and licenses and enabling them to deliver optimal application availability, performance, and security.

BIG-IQ manages policies,licenses, SSL certificates, BIG-IP images, and configurations for F5 appliances and for the following BIG-IP moduals across hardware and virtual editions:

BIG-IP Local Traffic Manager™ (LTM)
F5 Advanced Web Application Firewall™ (WAF)
BIG-IP Advanced Firewall Manager™ (AFM)
F5 SSL Orchestrator®
F5 DDoS Hybrid Defender®
BIG-IP Access Policy Manager® (APM)
F5 Secure Web Gateway Services
BIG-IP DNS

Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.

Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.

What are the key features of Pega Platform?

Low-Code Development: Facilitates rapid application development with minimal coding.
Case Management: Efficiently manages complex workflows and cases.
Integration Services: Offers seamless connectivity with diverse systems.
Robotic Process Automation: Automates repetitive tasks for increased productivity.
Decision-Making Capabilities: Enhances process accuracy with advanced decision tools.
Intuitive Interface: Simplifies user interaction and workflow management.

What benefits and ROI should users expect?

Enhanced Efficiency: Streamlines operations, reducing time and resource usage.
Quick Deployment: Facilitates rapid implementation and adaptability.
Improved Customer Experience: Integrates seamlessly with customer service solutions.
Increased Flexibility: Adapts to changing business requirements effectively.

In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.

Pega

Sample Customers

Information Not Available

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

F5 BIG-IQ vs. Pega Platform

December 2025

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