We compared Microsoft BitLocker and ESET Endpoint Encryption across several parameters based on our user's reviews. After reading the collected data, you can find our conclusion below:
Microsoft BitLocker is preferred over ESET Endpoint Encryption due to its seamless integration with Windows operating systems, user-friendly interface, and robust encryption capabilities. Users appreciate the peace of mind provided by BitLocker's encryption and its ability to protect sensitive data from unauthorized access. Additionally, Microsoft BitLocker's customer service and support have been praised for their helpfulness and responsiveness. While ESET Endpoint Encryption also received positive feedback, Microsoft BitLocker's integration and ease of use make it the preferred choice.
"It is a very stable solution. Stability-wise, I rate the solution a ten out of ten."
"The initial setup is easy."
"The usability is the most valuable feature."
"ESET Endpoint Encryption works as an antivirus system."
"The most valuable feature of ESET Endpoint Encryption is the high level of encryption protection."
"The most valuable feature of ESET Endpoint Encryption is its rate of capturing viruses and malware."
"The Remote Administrator is the most valuable feature that ESET offers for us. Centralized management of our ESET environment is what I like about the Remote Administrator."
"The setup is getting easier."
"The ease of use is the most valuable feature. The ability to import data to build your frontend on top of the data is very simple and very useable."
"As a Microsoft shop, we find this product easy to use."
"The tool is stable."
"It is easy to implement and has AD integration."
"The product is stable."
"Technical support is excellent."
"I like the simplicity and ease of use of this solution."
"The solution works the way it's supposed to - stability and scalability are fine."
"The overall compatibility of the device is an area where the solution lacks."
"There could be an option for users to restart the system without a password."
"The solution should have better synchronization with active directory users and passwords for use in the encryption."
"I would like more robust reporting as part of the Remote Administrator."
"If you have issues with your network, you can't get updates, which is a problem."
"ESET Endpoint Encryption needs to improve pricing and security."
"I would like to see better compatibility with mobile devices."
"Sometimes the server console is very slow, so the performance could be improved."
"The reporting in Microsoft is very minimal."
"The pricing should be improved."
"Lacks a portal that can be managed rather than just existing."
"The solution should offer encryption for other items such as shared folders, removable media, etc."
"For improvement, as it is now, I do not have any support from anyone. There should be a web interface to manage BitLocker. But for now, all I do is just install a new product on the user's machine and create it. I would like to be able to see everything that is happening, even if it is just through a web interface. I would also like to be able to see how many users are provisioned, which users are using BitLocker, and how to disable or enable it. That's what I would like to see."
"They could improve cloud integration regarding attribute and encryption key management."
"The visualization could be better."
"Technical support has not been very good."
ESET Endpoint Encryption is ranked 6th in Endpoint Encryption with 12 reviews while Microsoft BitLocker is ranked 1st in Endpoint Encryption with 59 reviews. ESET Endpoint Encryption is rated 8.4, while Microsoft BitLocker is rated 8.2. The top reviewer of ESET Endpoint Encryption writes "A reasonably priced solution that is an easy-to-use and effective at the same time". On the other hand, the top reviewer of Microsoft BitLocker writes "User-friendly, easy to set up, and offers real-time machine status updates". ESET Endpoint Encryption is most compared with Sophos SafeGuard, Symantec Endpoint Encryption and WinMagic SecureDoc, whereas Microsoft BitLocker is most compared with McAfee Complete Data Protection, Symantec Endpoint Encryption, Trend Micro Endpoint Encryption, WinMagic SecureDoc and Sophos SafeGuard. See our ESET Endpoint Encryption vs. Microsoft BitLocker report.
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Are you in a regulated industry? If so using the native BitLocker is not enough to prove compliance. You will need to use something like BitLocker Administration and Monitoring (MBAM) which is part of MDOP (Microsoft Desktop Optimization Pack) or another tool that will manage Bitlocker and give you proof the device is encrypted in the event of a lost or stolen device. You also need to enforce secure password management, user training on passwords and regular password changes.
If you have Microsoft 365 Business premium you have additional controls over Bitlocker; or, M365 E3/E5, Windows Enterprise E3/E5 all have MDOP...
Other Bitlocker management can be found with SOPHOS and I believe TrendMicro as well.
Another tool to consider, especially for laptops, is ABSOLUTE software. It is built into the BIOS of the major laptop brands and just needs the key to activate it...
Also, ESET is a quality product for encryption. It gives you additional options for less than some of the Microsoft alternatives.
BitLocker is just not FREE if you are in a regulated industry since it needs management to truly be secure the device and prove compliance.
I hope some of this helps.
I guess the solution depends upon a couple of things for us and how we currently approach this for our clients.
We have both in place around a variety of small clients. As 99% of our systems have Windows Pro, they have BitLocker, therefore this would now be the first choice.
However, if the client requires centralised management and control we would then advise ESET. And that is the core to this for us, if they need central management, control, recovery - ESET every time.
If it is just encryption and there is no need to control/recover and a simple reformat would work (and loss of history/data is not an issue), then BitLocker is ok.