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ESET Cloud Apps Protection vs Perception Point Advanced Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET Cloud Apps Protection
Ranking in Email Security
48th
Average Rating
9.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Vulnerability Management (69th), Patch Management (36th)
Perception Point Advanced E...
Ranking in Email Security
18th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Internet Security (12th)
 

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of ESET Cloud Apps Protection is 0.5%, up from 0.4% compared to the previous year. The mindshare of Perception Point Advanced Email Security is 2.2%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Perception Point Advanced Email Security2.2%
ESET Cloud Apps Protection0.5%
Other97.3%
Email Security
 

Featured Reviews

LA
Team Manager at JJ soluciones
Great protection, good privacy, and helpful support
The only thing I would like is a way to open the email that is going to quarantine. Based on the level of security, they cannot open the email to check the message. Even for the administrator, you have to create a security copy to be sent, which will lock the log support. It's not easy for an admin to check and decide if the email is good or not. That is the only thing that I'm seeing could be improved. Basically, ESET doesn't have the ability to let the administrator release an email showing the message on the email. It's not possible. If you want to have an email review, you have to select an option to send a copy. In the way that they designed the system, for security, they are not letting anyone even have the admin privileges to make this happen. Privacy is at a really high level.
GC
IT at a retailer with 11-50 employees
Provides strong email protection and accurate threat detection with effective multi-layer defense mechanisms
They run us through about seven layers of protection, and the reporting is excellent. I found it to be very effective. It has a very high level of protection with Perception Point Advanced Email Security. They continually modernize their surveillance. They use a lot of AI. They run it through several layers of detection, deep packet inspection, which takes a lot of horsepower. I just think it is a good system. Perception Point Advanced Email Security has helped address specific email threats within my organization. I get weekly reporting, and by doing that, I can go and talk to these people directly and make them aware of how many attacks they had and where the attacks are coming from and not only the source of the email, but what category of emails that they are receiving. With the combination of KnowBe4 PhishER, I think it is a good security process that we have in place.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"We can use it to perform detection and analysis of emails. For any malicious content found in emails, it gives in-depth analysis reports to end users. If you log into the console, you can see in-depth detection and how it happens."
"The Perception Point Incident Response team acts as an extension of our SOC team. This is very important for us. This is a benefit provided for their main product of scanning our emails. If Perception Point can give me IR, this is really good versus other products that do not provide this kind of service. Perception Point's service is great. They are very professional. That reduces the time that my internal SOC has to deal with my internal IT person. They just send an email to the IR team at Perception Point, who continues the investigation and blocks any emails, if necessary. This is very good because it can reduce a lot of time and effort from my team. It is like an extension of my SOC, but external."
"We haven't had a client, who uses their protection, have an email security breach. That is the best thing about what they do. We don't have to think too much. Their product just works and keeps bad emails away."
"I see from time to time that Perception Point is being proactive. They approach us, and say, "Can you check this, and this?" So, it does seem that they are an extension of my incident response."
"It really works well on SharePoint when you upload a file or save a file. Advanced Email Security scans if it is malicious and identifies issues. It can do some forensics on its console, which is nice."
"The most valuable feature of Perception Point Advanced Email Security is the filtering and securing of emails."
"After integration, the tool is very easy to use. I had a problem with scripts for one customer, but my team did the integration for other customers without issues. So, I think I made a mistake in my integration. Both inline and API work fine."
"The most valuable features of the solution are the ones that are related to finding impersonation attacks and detecting attempts to steal credentials. In scenarios where attackers get you to follow URLs to a malicious site that looks similar to a good site, and then ask for the user credentials to try to steal them, it is very useful."
 

Cons

"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"They can do better on the spam. Today, Perception Point is not our only solution. We have two solutions, and they are the second in line because the spam filtering is not yet the best."
"They could provide additional data loss prevention features as we encounter different kinds of attacks in today's scenario."
"Integration and end-user interaction can be improved as the current system does not allow end-users to send back information to the platform, unlike Google Workspace or competitive tools like Ironscales."
"Its websites for analysis need to be a bit more approachable for people who are less technical. Technically, it is a fire-and-forget solution. So, you want to be able to implement this solution for a lot of companies who don't have security operation teams (SOCs) behind them. You need to have something where a secretary can jump onto this console and release whatever she needs to release. Therefore, it needs to be written in a very specific non-technical language."
"In terms of architecture, and I know that they're going to improve this, the solution needs to be much more redundant. There was an outage a month ago in AWS, and that basically stopped the service for two or three hours. Although in two years, this was the first time that something like that happened, our expectation from a company like Perception Point is that it should work with either a multi-cloud or multi-region architecture, to improve the resilience."
"They need more customer engagement. The product works very well. The IR works very well when we contact them. However, day-to-day, they should have more in communication with their customers explaining new products and features. There is possibly something that if I would know about it, then I would buy and use it. Maybe I need it. They need to improve their communications."
"There is still room for improvement with BEC. There is more work to be done by Perception Point on machine learning and neuro language as well. BEC is very difficult if you don't have a computer language looking into the content of the email and trying to make a determination through that. With BEC you often don't have an attachment or a URL."
"We have had a few false positives, not that many, but a few... they have a feature where someone from the Incident Response team can look at an email and mark it as 'verified malicious.' You might think that if an engine detects it is malicious, and an IR team member has flagged it as malicious, it will definitely be malicious. But that's not always the case."
 

Pricing and Cost Advice

"The solution provides affordable pricing for medium sized industries."
"They are not the most expensive vendor. There are much more expensive vendors. They are not cheap, but they are not the most expensive. They are somewhere in the middle."
"We would always like it to be cheaper and save more money. However, we are getting the value from it."
"It has very reasonable pricing. Normally, the end user is paying. Perception Point is already in the Amazon marketplace, so we cannot sell it as a distribution partner. For example, we cannot take more than that margin of what they offer in the marketplace. Whatever the end user is paying, it is definitely worth it and it is not that high."
"The pricing was fair in comparison with the other solutions. We have received good value for what we paid."
"The pricing compared to the value Perception Point brings is super-competitive. They're not the cheapest in the market, but the value and the quality of the product are superior to anything else in the market, so we don't mind paying more for it."
"When compared to other solutions on the market, it is relatively fair."
"Pricing is lower in comparison to Proofpoint."
"If a user only wants protection for email, then the price of the product is okay, but if they opt for the collaboration options offered by the product, then it becomes a little expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Computer Software Company
13%
Consumer Goods Company
7%
Media Company
7%
Computer Software Company
13%
Manufacturing Company
7%
Comms Service Provider
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

Ask a question
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What do you like most about Perception Point Advanced Email Security?
The most valuable feature is the technical support services.
What is your experience regarding pricing and costs for Perception Point Advanced Email Security?
In Brazil, the dollar price affects the cost. Perception Point Advanced Email Security is about 50 percent less expensive.
What needs improvement with Perception Point Advanced Email Security?
Perception Point Advanced Email Security can be improved by increasing the speed of analysis and delivery. In some cases, we have trouble with multi-factor authentication emails, which take more th...
 

Also Known As

ESET Mail Security
No data available
 

Overview

Find out what your peers are saying about ESET Cloud Apps Protection vs. Perception Point Advanced Email Security and other solutions. Updated: December 2025.
881,036 professionals have used our research since 2012.