We performed a comparison between Ephesoft Transact and Fortra's Automate based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the inject feature. With desktop injects, we're doing all these things and extracting these things. Its stable, scalable, and technical support is good."
"Transact's best feature is its ease of customization."
"I have found the keyword extraction to be helpful."
"The most valuable features for my client are timing and scheduling."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"We have found the pricing to be very reasonable."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"It gives us a central place to schedule tasks and run them distributed."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"It's not easy to train."
"Transact could be improved by removing Java and making its pricing more accessible for smaller customers."
"Their email service and extraction could be better. We get the input via email, and these emails contain different types of documents like Excel, PDF, or they may contain different content in the email body. Due to this variation, sometimes the email service crashes, and emails aren't redirected to Ephesoft Transact. Ephesoft has provided us with new hotfixes. Whatever flaws we found in the 2019.2 version, they have already updated it in the new version, 20.1.05, and it's already released. Drawbacks like not capturing the handwritten fields are now sorted."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"The interface could be more user-friendly and easier to navigate."
Ephesoft Transact is ranked 12th in Intelligent Document Processing (IDP) with 3 reviews while Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews. Ephesoft Transact is rated 7.6, while Fortra's Automate is rated 8.2. The top reviewer of Ephesoft Transact writes "A stable and scalable smart content acquisition and data classification solution with a useful inject feature". On the other hand, the top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". Ephesoft Transact is most compared with ABBYY Vantage, whereas Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Red Hat Ansible Automation Platform and Automation Anywhere (AA). See our Ephesoft Transact vs. Fortra's Automate report.
See our list of best Robotic Process Automation (RPA) vendors.
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