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Elastic Observability vs VMware Aria Operations for Logs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Elastic Observability enhances cost-effectiveness by reducing incidents, automating fixes, and visualizing cloud operations, saving time and resources.
Sentiment score
3.7
VMware Aria Operations for Logs boosts efficiency, reduces monitoring costs, offers free updates, and achieves faster ROI than other tools.
Elastic Observability has saved us time as it's much easier to find relevant pieces across the system in one screen compared to our own software, and it has saved resources too since the same resources can use less time.
Technology Consultant at Hybrid software
 

Customer Service

Sentiment score
7.6
Elastic Observability customers appreciate their helpful support, quick responses, and valuable documentation, despite some challenges in complex issue resolution.
Sentiment score
5.4
Customer service for VMware Aria Operations for Logs is knowledgeable but slow, with mixed experiences and costly, delayed support.
Elastic support really struggles in complex situations to resolve issues.
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Their excellent documentation typically helps me solve any issues I encounter.
Technology Consultant at Hybrid software
While support staff is knowledgeable, getting access to specialists can be challenging when dealing with the limits of a product.
Advisory Solution Consultant at ServiceNow
Customer service and support have declined.
Cloud Solution Engineer at a comms service provider with 10,001+ employees
I would rate them about nine out of ten in terms of support.
Service Delivery Manager at DXC Technology
 

Scalability Issues

Sentiment score
7.2
Elastic Observability is praised for scalability and ease of deployment, despite potential complexities and internal process limitations.
Sentiment score
7.7
VMware Aria Operations for Logs excels in scalability, facilitating easy integration and management for diverse enterprise environments.
I rate the scalability of Elastic Observability as a ten, as we have never seen issues even with a lot of data coming in from more customers, provided we have the appropriate configuration.
Technology Consultant at Hybrid software
Elastic Observability seems to have a good scale-out capability.
Chief Cloud Architect at a tech services company with 11-50 employees
Elastic Observability is easy in deployment in general for small scale, but when you deploy it at a really large scale, the complexity comes with the customizations.
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Since payment is based on hardware, scalability impacts are managed more effectively than with other tools paid by data volume.
Advisory Solution Consultant at ServiceNow
Scalability can pretty much be achieved by increasing your licenses or once you reach the maximum, you can deploy one more VMware Aria Operations for Logs and then you can integrate them together.
Service Delivery Manager at DXC Technology
It's relatively easy to find individuals with the skills to work with VMware because it is a widely spread tool.
Cloud Solution Engineer at a comms service provider with 10,001+ employees
 

Stability Issues

Sentiment score
8.2
Elastic Observability is stable and reliable, with high user ratings, efficiently handling large data volumes with proper configuration.
Sentiment score
7.2
VMware Aria Operations for Logs is highly stable, integrates well with Microsoft, and is highly rated for reliability.
There are some bugs that come with each release, but they are keen always to build major versions and minor versions on time, including the CVE vulnerabilities to fix it.
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Product Owner at Swisscom
I would rate the stability of Elastic Observability as a ten, as we don't experience any issues.
Technology Consultant at Hybrid software
Managing a lot of data involves reliance on hardware and network performance, which are external factors that can affect stability.
Advisory Solution Consultant at ServiceNow
It has been very stable, and every time I needed it, it was available and working.
Infrastructure architect at a tech services company with 501-1,000 employees
VMware as a whole provides very stable tools.
Cloud Solution Engineer at a comms service provider with 10,001+ employees
 

Room For Improvement

Elastic Observability needs automation, AI, and customization improvements, addressing complex deployment, market presence, metrics, licensing, and usability issues.
VMware Aria Operations faces challenges in pricing, integration, UI, processing speed, documentation, and vendor support, requiring enhancements.
For instance, if you have many error logs and want to create a rule with a custom query, such as triggering an alert for five errors in the last hour, all you need to do is open the AI bot, type this question, and it generates an Elastic query for you to use in your alert rules.
Senior Consultant at Skillfield
It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side.
Senior Technical Sales at a tech vendor with 1,001-5,000 employees
Some areas such as AI Ops still require data scientists to understand machine learning and AI, and it doesn't have a quick win with no-brainer use cases.
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
It would be beneficial to have a roadmap for these dashboards to ensure consistent functionality.
Advisory Solution Consultant at ServiceNow
There is also dissatisfaction with Broadcom's broader attitude, which is prompting me to search for alternatives.
Cloud Solution Engineer at a comms service provider with 10,001+ employees
VMware Aria Operations for Logs is not a cost-effective tool.
Server, Virtualization and Data Storage Solutions Specialist at DE Bilişim Tek. A.Ş.
 

Setup Cost

Elastic Observability provides competitive pricing, benefiting large enterprises with comprehensive licensing, but may be costly for smaller users.
VMware Aria Operations for Logs offers competitive pricing based on hardware usage, but experiences vary due to recent hikes and setup differences.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Product Owner at Swisscom
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
Chief Cloud Architect at a tech services company with 11-50 employees
Observability is actually cheaper compared to logs because you're not indexing huge blobs of text and trying to parse those.
Senior Consultant at Skillfield
Splunk, often paid by the terabytes, becomes expensive quickly if not managed carefully.
Advisory Solution Consultant at ServiceNow
The price has risen significantly, and for smaller customers, the cost can be up to ten times more than before.
Cloud Solution Engineer at a comms service provider with 10,001+ employees
The license is perpetual and you do not have to pay monthly as it is a one time purchase.
Service Delivery Manager at DXC Technology
 

Valuable Features

Elastic Observability excels with flexible integration, powerful search, scalability, real-time insights, affordability, and robust support, enhancing efficiency.
VMware Aria Operations for Logs is praised for integration, user-friendly interface, robust analysis, real-time alerts, and cost-saving features.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
Chief Cloud Architect at a tech services company with 11-50 employees
the most valued feature of Elastic is its log analytics capabilities.
Senior Technical Sales at a tech vendor with 1,001-5,000 employees
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
Product Owner at Swisscom
This tool also provides greater insight when integrated with VMware infrastructure, making it more precise than other tools.
Advisory Solution Consultant at ServiceNow
The most valuable features are log centralization and long-term retention for logs.
Infrastructure architect at a tech services company with 501-1,000 employees
A valuable feature of VMware Aria Operations for Logs is its ability to allow personalization of dashboards and requests.
Cloud Solution Engineer at a comms service provider with 10,001+ employees
 

Categories and Ranking

Elastic Observability
Ranking in Log Management
16th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), IT Infrastructure Monitoring (15th), Container Monitoring (5th), Cloud Monitoring Software (11th)
VMware Aria Operations for ...
Ranking in Log Management
18th
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Log Management category, the mindshare of Elastic Observability is 1.2%, down from 1.4% compared to the previous year. The mindshare of VMware Aria Operations for Logs is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
Elastic Observability1.2%
VMware Aria Operations for Logs1.2%
Other97.6%
Log Management
 

Featured Reviews

Mohammed-Abdelalim - PeerSpot reviewer
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Has provided powerful customization for unique monitoring needs but needs more out-of-the-box capabilities
In my opinion, the best features of Elastic Observability are their flexibility to integrate with other existing systems and the ability to build a unified monitoring tool that can integrate with existing ones and end-to-end user journeys which require a lot of customizations. The greatest feature in Elastic is the ability to customize. This is similar to my comments about customizable dashboards in Elastic because it's visible to the analyst. However, it's very great. Customizing these dashboards can meet the customer's specific use cases and specific stories that they have in their environment, their special environment that doesn't look like other environments. The dashboarding in Elastic is highly customizable to the level of logos. If the customer wants his company logo in the dashboard, it can be done.
DineshKumar21 - PeerSpot reviewer
Service Delivery Manager at DXC Technology
Comprehensive monitoring has improved performance, capacity planning, and multi-source log analysis
VMware Aria Operations for Logs would be used to completely monitor the health of your environment. Second is to understand your existing capacity and forecast your capacity for the next year or so. Third would be on performance management, understanding how the environment is performing, and what has to be done to optimize it. We use VMware Aria Operations for Logs for these purposes. We also use VMware Aria Operations for Logs to monitor non-VMware components as well. VMware Aria Operations for Logs is now part of a bigger suite with several modules added. You have an option to collect logs from various sources and then you can do some sorts of analytics from it as well. All of this can be done with VMware Aria Operations for Logs.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Government
7%
Manufacturing Company
7%
Financial Services Firm
11%
Government
11%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise9
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
What is your primary use case for Elastic Observability?
My use case for Elastic Observability is observability, as we upload our customers' data, including logs, and when there is an issue, we can analyze what went wrong.
What is your experience regarding pricing and costs for vRealize Log Insight?
VMware Aria Operations for Logs does have device licenses. The license is perpetual and you do not have to pay monthly as it is a one time purchase. The only thing is if you are looking for support...
What needs improvement with vRealize Log Insight?
VMware periodically provides upgrades and updates to the product. They are also extending support to various third party hardware as well. I am not sure whether they have any ready made APIs for cl...
What is your primary use case for vRealize Log Insight?
We have been using this for the last five years.
 

Also Known As

No data available
vRealize Log Insight
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Wildlands Adventure Zoo, Medic Mobile, IBM, Seventy Seven Energy, Baystate Health, Osis, Oxford University, Columbia University, Siemens, Cardinal Health, Ashdod Port, Vasakronan, Sydney Adventist Hospital, University of Derby
Find out what your peers are saying about Elastic Observability vs. VMware Aria Operations for Logs and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.