We performed a comparison between Elastic Observability and Spiceworks based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has always been a stable solution."
"The most valuable feature of Elastic Observability is the text search."
"We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical."
"It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."
"The product has connectors to many services."
"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"The price is very less expensive compared to the other solutions."
"Helpdesk and inventory are both equally valuable, and they form the true core of the product."
"It's easy to understand."
"The solution is easy to use and easy to manage."
"Tickets by e-mail, with actions by hastag."
"It was easy to integrate Spiceworks with our existing setup."
"The most valuable features are the inventory and personalization."
"Spiceworks is generic and free."
"The solution is very stable. It's reliable and efficient."
"They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."
"Elastic Observability is an excellent product for monitoring and visibility, but it lacks predictive analytics. Most solutions are aligned with the AIOps requirements, but this piece is missing in Elastic and should be included."
"The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities."
"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."
"Elastic Observability’s price could be improved."
"There could be more low-code features included in the product."
"Elastic Observability needs to have better standardization, logging, and schema."
"The interface could be improved."
"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."
"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."
"Since Spiceworks is a free tool, it's not very scriptable or customizable."
"Having an integrated asset management tool, where I can plug in things that are offline, would be good."
"The GUI must be improved."
"The SNMP sniffer requires a lot of work to get right."
"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."
"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."
Elastic Observability is ranked 10th in IT Infrastructure Monitoring with 22 reviews while Spiceworks is ranked 33rd in IT Infrastructure Monitoring with 47 reviews. Elastic Observability is rated 7.8, while Spiceworks is rated 7.8. The top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". Elastic Observability is most compared with Dynatrace, New Relic, AppDynamics, Azure Monitor and Datadog, whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus. See our Elastic Observability vs. Spiceworks report.
See our list of best IT Infrastructure Monitoring vendors.
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