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DX Performance Management vs NetCrunch comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Performance Management
Ranking in Network Monitoring Software
56th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Infrastructure Capacity Planning (2nd), DX NetOps (2nd)
NetCrunch
Ranking in Network Monitoring Software
85th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Server Monitoring (26th), IT Infrastructure Monitoring (63rd), Log Management (77th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of DX Performance Management is 0.2%, down from 0.2% compared to the previous year. The mindshare of NetCrunch is 0.2%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Sandip Kheni - PeerSpot reviewer
The vertical database loads faster than any other product available
We experience disconnections between the solutions own components. In the last five years, there have been many intermittent connection issues with the four components and we still don't know the reasons. The solution has issues when loading groups that have been created in the application interfaces. It would be nice to have a mobile application. In the current industry and technical word, the mobile phone is the only thing that is always in your hands. Other Broadcom products have mobile applications but the solution doesn't offer one. It would be great to view device parameters and view or download graphs from a mobile device.
RP
A network monitoring platform with a useful reporting feature, but permission-based options could be better
The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have been able to get a little bit better at seeing more things in real time and more just in time, so we're less reactionary."
"Scalability is the reason we bought the product to begin with. It was designed from the ground up for carrier-grade services, and we are in effect a MSP ourselves. So we were really interested in looking at something to be able to handle the multi-tenancy and scale as large as possible. This was the only solution that we really considered at that level."
"It is the gathering of the whole performance data in our environment and our network environment, for us and our customers."
"Customer service is top-notch."
"The feature that is inherent to its core, of being able to graphically represent a trend and status, is nice."
"It saves time having it all on one place, so you do not have to jump around from different tools and try to merge the data. It is already done for you.​"
"It can be easily integrated with other systems and is powerful enough to collect data from a large number of devices."
"The out-of-the-box dashboards are valuable, in terms of being able to visualize performance data in ways that we haven't in the past."
"Reporting on NetCrunch is pretty good. It's very similar to SolarWinds. It's just a different interface. The majority of everything there was beneficial."
 

Cons

"I would like to have more tasks, graphs, and possibilities for linking to the graphs and reports added to the solution."
"This solution is not very scalable."
"Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected."
"When it goes through discovery, or whatever it is doing in the back-end that slows it down, sometimes we get some failures with it. ​"
"I'm not a fan of many extra features since they usually burden the software and reduce its reliability."
"We would like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance."
"We experience disconnections between the solutions own components."
"I think it would be helpful having a more comprehensive set of certifications so that I could natively deploy devices to my environment and the tool would immediately recognize and immediately be able to provide relevant performance information without a lot of tuning on my part."
"I didn't care for the role-based, permission-based options, which were not the best."
 

Pricing and Cost Advice

"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​"
"They should provide more scalable licensing for the product."
"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."
"I like the licensing model because it's device-based."
"The tool's pricing is based on the number of network devices."
"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
12%
Manufacturing Company
9%
Educational Organization
7%
Computer Software Company
19%
Financial Services Firm
13%
Comms Service Provider
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about DX Performance Management?
The tool helps us understand network performance.
What needs improvement with DX Performance Management?
Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.
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Also Known As

CA Performance Management
No data available
 

Overview

 

Sample Customers

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
AER Kooperation, AON Corpration, Advance Financial services, Airbus SAS, Bauer Net consult, Banco Soal, Bertelsmann, Burke County public, COF training services
Find out what your peers are saying about DX Performance Management vs. NetCrunch and other solutions. Updated: April 2025.
851,042 professionals have used our research since 2012.