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Cisco Duo vs Entrust Identity Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
74
Ranking in other categories
Single Sign-On (SSO) (4th), ZTNA as a Service (7th), Cisco Security Portfolio (4th), Multi-Factor Authentication (MFA) (2nd)
Entrust Identity Enterprise
Ranking in Authentication Systems
17th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (22nd)
 

Mindshare comparison

As of July 2025, in the Authentication Systems category, the mindshare of Cisco Duo is 9.3%, down from 11.7% compared to the previous year. The mindshare of Entrust Identity Enterprise is 1.5%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Thomas Botts - PeerSpot reviewer
Managing security policies effectively with seamless authentication
The feature of Cisco Duo that I prefer the most is the policies, being able to control what we need to within the policies. You can get pretty granular. There isn't a lot of training that goes on in school districts. Email is an easy way where many people give out their credentials, so the level of protection is something that we definitely need in a school district. Cisco Duo's strong security authentication system has been easy when logging in, although the teachers don't appreciate it as much. We have it configured so users essentially just hit accept. If it sees any sort of built-in risk, then it steps up authentication. It's pretty easy. I appreciate it. I've encountered advantages with Cisco Duo in that it has stopped significant pushback from teachers. It has prevented credential sharing and unauthorized access. We've seen a huge decrease since we've rolled it out across the entire district.
Iwegbue Godspower Isioma - PeerSpot reviewer
Provides strong authentication feature, which requires users to enter a one-time password (OTP)
The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I love Duo Security's push notifications. It's simple, fast, and secure. From the user's perspective, the solution is seamless. The security aspect is great."
"Cisco Duo has benefited our company overall by giving us the ability to have multi-factor authentication."
"Cisco Duo helps minimize the risk of attack vectors and prevents unauthorized access to our data since it's tied with multi-factor authentication, which helps block threats."
"The most appealing feature of Cisco Duo is the phone notification system that simply pops up on your phone."
"It has continuously evolved by introducing new solutions and products to address emerging security threats in our industry, demonstrating its commitment to staying ahead of evolving security challenges."
"My impression of Cisco's identity intelligence capability to detect and respond to identity-based risks effectively is that it's a great product."
"The push notifications and the integrations they offer are valuable. Their mobile app is very useful. It is very easy to use."
"My total rating for Cisco Duo is ten out of ten."
"The integration matrix of the solution is huge compared to others."
"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."
"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."
"It is a scalable solution. You can add users and credentials without problems."
"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."
 

Cons

"Most of my colleagues from other companies use the Microsoft MFA solution because it's included in Office 365. Few people are considering Cisco Duo. That's the primary problem in our area. It's a solution mostly adopted by Cisco users."
"General announcements when new features come out with Cisco Duo should be broadcasted to customers who are using it, which might bring more accessibility to their documents so users can be more in tune with updates."
"I'd like to see it integrated into other applications. I know there are some integrations, but I haven't been able to explore that any further."
"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"Duo Security should better organize its tile feature to organize applications better."
"We had some trouble with the password reset function."
"We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo."
"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."
"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."
"The product is very costly compared to other alternative solutions."
"I would like to improve the tool's implementation and pricing."
 

Pricing and Cost Advice

"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
"Its price is reasonable. It is not highly expensive."
"You pay per user when using this solution and the pricing is fair."
"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"My experience with the pricing, setup cost, and licensing of Cisco Duo has been great. We've been there for 10 years. While we haven't gone through the setup part for a while, licensing is straightforward and convenient for higher education because student populations are included. So, we don't have to pay extra for it. We just pay for our knowledge workers, which has been great, and the cost is reasonable."
"The pricing is pretty competitive. It's pretty cheap. Anybody can adopt it."
"My experience with pricing, setup costs, and licensing has been good, with no issues. I am pleased that the prices remained stable after Cisco acquired the solution."
"The subscription could be yearly or monthly, depending upon your choice."
"I would rate the product's pricing a five out of ten."
"It's worth the money."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
9%
Financial Services Firm
6%
Government
6%
Financial Services Firm
10%
Performing Arts
9%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Duo Security?
They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
What is your experience regarding pricing and costs for Duo Security?
My experience with the pricing, setup cost, and licensing of Cisco Duo is honestly above my pay grade. I don't know any of that.
What needs improvement with Entrust IdentityGuard?
The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works ...
What is your primary use case for Entrust IdentityGuard?
I use it for an extra layer of security, that is two-factor authentication (2FA).
What advice do you have for others considering Entrust IdentityGuard?
I would recommend it. I've used it for three years now, and I'm very happy with it. Overall, I would rate the solution a nine out of ten.
 

Also Known As

Duo Security
IdentityGuard
 

Overview

 

Sample Customers

Information Not Available
Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares
Find out what your peers are saying about Cisco Duo vs. Entrust Identity Enterprise and other solutions. Updated: July 2025.
862,499 professionals have used our research since 2012.