Cisco Duo vs Entrust Identity Enterprise comparison

Cisco and Entrust Datacard are both solutions in the Authentication Systems category. Cisco is ranked #2 with an average rating of 8.5, while Entrust Datacard is ranked #17 with an average rating of 8.7. Cisco holds a 9.3% mindshare in AS, compared to Entrust Datacard’s 1.5% mindshare. Additionally, 95% of Cisco users are willing to recommend the solution, compared to 85% of Entrust Datacard users who would recommend it.

Cisco Duo

Read 74 Cisco Duo reviews

7,133 Views
5,778 Comparison Views

95% willing to recommend

Entrust Identity Enterprise

Read 7 Entrust Identity Enterprise reviews

965 Views
762 Comparison Views

85% willing to recommend

Cisco Duo

Entrust Identity Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 15, 2025

Entrust Identity Enterprise and Cisco Duo are major players in the identity and access management space. Based on user reviews, Cisco Duo has the upper hand in features and overall user satisfaction, whereas Entrust Identity Enterprise scores higher in pricing and support.

What features are offered by Entrust Identity Enterprise in comparison to Cisco Duo?

Entrust Identity Enterprise is praised for its comprehensive security measures, integration capabilities, and robust security options. Cisco Duo stands out for its ease of use, strong authentication methods, and seamless integration with existing systems.

What areas of improvement can be found in Entrust Identity Enterprise in comparison to Cisco Duo?

Users suggest that Entrust Identity Enterprise could benefit from a more intuitive setup process, faster customer service response times, and improved user experience. Feedback for Cisco Duo indicates a need for more customizable options, advanced reporting features, and enhanced data analytics.

How is the ease of deployment and customer service of Entrust Identity Enterprise in comparison to Cisco Duo?

Entrust Identity Enterprise deployment can be complex and time-consuming, with mixed reviews on customer service efficiency. Cisco Duo is noted for quick deployment and responsive support, making it more favorable for organizations seeking swift implementation and dependable assistance.

What setup costs and ROI can be seen with Entrust Identity Enterprise in comparison to Cisco Duo?

Entrust Identity Enterprise is competitively priced and offers good ROI, appealing to budget-conscious buyers. Cisco Duo, while slightly more expensive, is perceived as worth the investment due to its superior features and user satisfaction.

To learn more, read our detailed Cisco Duo vs. Entrust Identity Enterprise Report (Updated: July 2025).

Buyer's Guide

Cisco Duo vs. Entrust Identity Enterprise

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Duo

Ranking in Authentication Systems

2nd

Average Rating

8.8

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (4th), ZTNA as a Service (7th), Cisco Security Portfolio (4th), Multi-Factor Authentication (MFA) (2nd)

Entrust Identity Enterprise

Ranking in Authentication Systems

17th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Identity and Access Management as a Service (IDaaS) (IAMaaS) (22nd)

Mindshare comparison

As of July 2025, in the Authentication Systems category, the mindshare of Cisco Duo is 9.3%, down from 11.7% compared to the previous year. The mindshare of Entrust Identity Enterprise is 1.5%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems

Featured Reviews

Thomas Botts

Senior Network Engineer at a educational organization with 1-10 employees

Managing security policies effectively with seamless authentication

The feature of Cisco Duo that I prefer the most is the policies, being able to control what we need to within the policies. You can get pretty granular. There isn't a lot of training that goes on in school districts. Email is an easy way where many people give out their credentials, so the level of protection is something that we definitely need in a school district. Cisco Duo's strong security authentication system has been easy when logging in, although the teachers don't appreciate it as much. We have it configured so users essentially just hit accept. If it sees any sort of built-in risk, then it steps up authentication. It's pretty easy. I appreciate it. I've encountered advantages with Cisco Duo in that it has stopped significant pushback from teachers. It has prevented credential sharing and unauthorized access. We've seen a huge decrease since we've rolled it out across the entire district.

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Iwegbue Godspower Isioma

Cyber Security Analyst at Platview Technologies

Provides strong authentication feature, which requires users to enter a one-time password (OTP)

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I lead an IT organization that has a significant amount of technical debt, and we're not in a zero-trust architecture yet. I'm pushing in that direction. Duo helps me considerably with my identity in an environment where I don't have zero trust. It's helping me bridge the gap until I can build a zero trust architecture."

"The most valuable feature is the ability for users to connect securely to the office using the VPN."

"Cisco Duo scales with the growing needs of our organization by making it easy to acquire more licensing, especially with an enterprise agreement, which allows built-in growth and minimizes worries about licensing as we expand."

"What I most appreciate about Cisco Duo is the ease of use."

"It's pretty easy for users to figure it out."

"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."

"The solution is easy to use."

"The ability for users to authenticate via phone, from any random phone number, has been very helpful for managing a distributed workforce. Using it across a distributed network for securing access to our applications is big for us."

More Cisco Duo pros

"It is a scalable solution. You can add users and credentials without problems."

"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."

"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."

"The integration matrix of the solution is huge compared to others."

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."

Cons

"Most of my colleagues from other companies use the Microsoft MFA solution because it's included in Office 365. Few people are considering Cisco Duo. That's the primary problem in our area. It's a solution mostly adopted by Cisco users."

"I believe there are two new features. I am interested in adding auto-admin services and incorporating icons for easier navigation. This could contribute to a new business idea platform. I have seen the features, and they make things easier, resolving issues from before. The platform has been updated, and there's now another link in my platform for media access. When it comes to improvements, the UI can be more user-friendly, and there is room for easier navigation. Perhaps there could be enhancements in customization. I haven't faced issues in storage or backup, but I am open to improvements in customization functionality. It's not my environment, but I see possibilities for improvement in the deployment of funds. The addition of new features is appreciated, and for customization, it could provide more freedom for users."

"Cisco can further enhance the integrations, as they possess exceptional integrations with various providers' products and feature sets."

"There is always room for improvement."

"There was an issue related to integration with third parties."

"The new smart license model doesn't always work. It's very complicated."

"I'm unsure how to disable the ping notification sound on my phone when using Cisco Duo."

"Improving Cisco Duo might involve alerting us about telephony credits when people receive texts. We hit zero at one point, and we were running around in circles without any idea until I discovered it."

More Cisco Duo cons

"I would like to improve the tool's implementation and pricing."

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."

"The product is very costly compared to other alternative solutions."

"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."

Pricing and Cost Advice

"During testing we are allowed a certain number of licenses for free."

"I rate the product pricing a seven out of ten."

"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."

"My experience with pricing, setup costs, and licensing has been good, with no issues. I am pleased that the prices remained stable after Cisco acquired the solution."

"It falls in line with everything else."

"Duo Security is free."

"My experience with the pricing, setup cost, and licensing of Cisco Duo has been great. We've been there for 10 years. While we haven't gone through the setup part for a while, licensing is straightforward and convenient for higher education because student populations are included. So, we don't have to pay extra for it. We just pay for our knowledge workers, which has been great, and the cost is reasonable."

"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."

More Cisco Duo pricing and cost advice

"The subscription could be yearly or monthly, depending upon your choice."

"I would rate the product's pricing a five out of ten."

"It's worth the money."

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

Financial Services Firm

Government

Financial Services Firm

11%

Performing Arts

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...

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What do you like most about Duo Security?

They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.

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What is your experience regarding pricing and costs for Duo Security?

My experience with the pricing, setup cost, and licensing of Cisco Duo is honestly above my pay grade. I don't know any of that.

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What needs improvement with Entrust IdentityGuard?

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What is your primary use case for Entrust IdentityGuard?

I use it for an extra layer of security, that is two-factor authentication (2FA).

See all answers

What advice do you have for others considering Entrust IdentityGuard?

I would recommend it. I've used it for three years now, and I'm very happy with it. Overall, I would rate the solution a nine out of ten.

See all answers

Comparisons

Microsoft Entra ID vs Cisco Duo

Compared 14% of the time

Fortinet FortiAuthenticator vs Cisco Duo

Compared 14% of the time

Fortinet FortiToken vs Cisco Duo

Compared 12% of the time

Yubico YubiKey vs Cisco Duo

Compared 8% of the time

RSA SecurID vs Cisco Duo

Compared 4% of the time

More Cisco Duo Competitors

Utimaco SecurityServer vs Entrust Identity Enterprise

Compared 23% of the time

Microsoft Entra ID vs Entrust Identity Enterprise

Compared 16% of the time

Venafi vs Entrust Identity Enterprise

Compared 11% of the time

Entrust Identity Essentials vs Entrust Identity Enterprise

Compared 9% of the time

DigiCert PKI Platform vs Entrust Identity Enterprise

Compared 9% of the time

More Entrust Identity Enterprise Competitors

Product Reports

Buyer's Guide

Cisco Duo

July 2025

Download Cisco Duo product report

Buyer's Guide

Entrust Identity Enterprise

July 2025

Download Entrust Identity Enterprise product report

Also Known As

Duo Security

IdentityGuard

Overview

Cisco Duo is a cloud-based identity security tool offering easy and wide-ranging access protection for users and devices worldwide. It assures identity-first security with clear visibility across multi-cloud, hybrid, and on-premises environments.

Cisco Duo provides robust multi-factor authentication and seamless integration capabilities with existing infrastructures. Appreciated for its stability and speed, it supports distributed workforces by securing VPN access, corporate networks, and cloud services. Duo’s comprehensive identity ecosystem supports easy deployment and management through a single-pane-of-glass management interface. It seamlessly merges with popular platforms like Active Directory and Office 365 across diverse hardware.

What are Cisco Duo’s Essential Features?

Multi-Factor Authentication: Offers secure access with options like push notifications and hardware tokens.
Seamless Integration: Easily fits with existing systems and third-party applications.
User-Friendly Management: Provides centralized control with a single-pane-of-glass interface.
Wide Compatibility: Supports broad applications and devices, enhancing security management.
Stable and Fast: Reliable speed and intuitive interaction for users across platforms.

What Benefits and ROI Can Cisco Duo Users Expect?

Enhanced Security: Increases protection with versatile MFA options for critical resources.
Ease of Use: Simplifies deployment and management with intuitive interfaces.
Scalability: Adapts to growing needs with broad compatibility and integration support.
Support for Distributed Workforces: Ensures secure remote access for teams anywhere.

Cisco Duo finds extensive applications across education, finance, retail, and government sectors by fortifying network and application access security. Organizations leverage it for its MFA capabilities, integrating with ERP systems, ensuring protected connectivity with VPN and cloud-based services, crucial in maintaining secure and efficient operations.

Cisco

Identity Enterprise is an integrated IAM platform that supports a full suite of workforce, consumer, and citizen use cases. Ideally suited for high-assurance applications that require a Zero Trust approach for thousands or millions of users, Identity Enterprise can be deployed on-premises.

Entrust Datacard

Sample Customers

Information Not Available

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares

Buyer's Guide

Cisco Duo vs. Entrust Identity Enterprise

July 2025

Free Report: Cisco Duo vs. Entrust Identity Enterprise

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