Entrust Identity Enterprise vs Microsoft Entra ID comparison

Why PeerSpot?

Entrust and Microsoft are both solutions in the Authentication Systems category. Entrust is ranked #18, while Microsoft is ranked #1 with an average rating of 8.6. Entrust holds a 1.8% mindshare in AS, compared to Microsoft’s 5.6% mindshare. Additionally, 85% of Entrust users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

Entrust Identity Enterprise

Read 7 Entrust Identity Enterprise reviews

3,391 Views
2,306 Comparison Views

85% willing to recommend

Microsoft Entra ID

Read 278 Microsoft Entra ID reviews

47,247 Views
9,449 Comparison Views

95% willing to recommend

Entrust Identity Enterprise

Microsoft Entra ID

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 11, 2024

Entrust Identity Enterprise and Microsoft Entra ID are two prominent identity management solutions. Entrust Identity Enterprise offers robust features suited for high-security needs, and user reviews highlight its effective encryption and extensive authentication methods. Microsoft Entra ID integrates seamlessly with Microsoft’s ecosystem, providing a user-friendly experience that leverages existing Microsoft 365 applications.

What features are offered by Entrust Identity Enterprise in comparison to Microsoft Entra ID?

Entrust Identity Enterprise is valued for its advanced encryption and multi-factor authentication, which users cite as crucial for protecting sensitive data. Microsoft Entra ID, on the other hand, is praised for its seamless integration with Microsoft 365, making it a convenient choice for existing Microsoft users. The primary difference is that Entrust Identity Enterprise focuses on security enhancements, while Microsoft Entra ID excels in integration capabilities.

What areas of improvement can be found in Entrust Identity Enterprise in comparison to Microsoft Entra ID?

Users suggest that Entrust Identity Enterprise could improve its reporting tools and user training resources. Microsoft Entra ID users often mention the need for more advanced security features and better scalability options. Entrust Identity Enterprise needs better usability enhancements, while Microsoft Entra ID requires security advancements.

How is the ease of deployment and customer service of Entrust Identity Enterprise in comparison to Microsoft Entra ID?

Entrust Identity Enterprise has a more complex deployment model, which users feel requires significant technical expertise. Microsoft Entra ID boasts a smoother deployment process due to its integration with the Microsoft suite. Users find customer service for Entrust satisfactory but slower than Microsoft’s prompt support. Entrust Identity Enterprise’s complexity is a barrier, while Microsoft Entra ID's integration eases deployment challenges.

What setup costs and ROI can be seen with Entrust Identity Enterprise in comparison to Microsoft Entra ID?

Entrust Identity Enterprise has higher setup costs but is seen to provide significant ROI through enhanced security features. Microsoft Entra ID is perceived as offering better value for existing Microsoft users due to lower initial costs and integration benefits, though some users feel the ROI is limited by its need for additional security measures. Entrust Identity Enterprise has higher initial costs with notable security ROI, while Microsoft Entra ID offers economical entry with integration advantages.

To learn more, read our detailed Entrust Identity Enterprise vs. Microsoft Entra ID Report (Updated: October 2026).

Buyer's Guide

Entrust Identity Enterprise vs. Microsoft Entra ID

October 2026

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Entrust Identity Enterprise

Ranking in Authentication Systems

18th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

29th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Entra ID

Ranking in Authentication Systems

1st

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

1st

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

278

Ranking in other categories

Single Sign-On (SSO) (2nd), Identity Management (IM) (3rd), Access Management (1st), Microsoft Security Suite (2nd)

Mindshare comparison

As of November 2026, in the Authentication Systems category, the mindshare of Entrust Identity Enterprise is 1.8%, down from 1.9% compared to the previous year. The mindshare of Microsoft Entra ID is 5.6%, down from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Mindshare Distribution
Product	Mindshare (%)
Microsoft Entra ID	5.6%
Entrust Identity Enterprise	1.8%
Other	92.6%

Authentication Systems

Featured Reviews

reviewer2312085

Cyber Security Analyst at a non-tech company with 11-50 employees

Provides strong authentication feature, which requires users to enter a one-time password (OTP)

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

Read full review

Stafin Jacob

Microsoft 365 Security & Compliance Practice Lead at Invoke

Identity has become our central gatekeeper and has provided secure single sign-on for all users

Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution is flexible and easy to use for our clients, and we use it with different kinds of applications and integrate it with different processes."

"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."

"Entrust Identity Enterprise is a very mature product, it is very reliable and there are many use cases for which you can use the solution."

"The integration matrix of the solution is huge compared to others."

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."

"It is a scalable solution. You can add users and credentials without problems."

"We had a roadmap meeting with Microsoft a few months ago, and I know that Microsoft is working hard at listening to their customers, especially through COVID."

"The single sign-on across multiple platforms is really the true advantage here. That gives you one ID and password for access to all your systems. You don't need to manage a plethora of different user IDs and passwords to all the systems that you're going to access."

"It has been very instrumental towards a lot of services we run, especially on the single sign-on side. For example, we have 160 countries that all run their own IT but we still are able to provide users with a single sign-on experience towards global applications. So, they have a certain set of accounts that they get from their local IT department, then they use exactly the same account and credentials to sign into global services. For the user, it has been quite instrumental in that space. It is about efficiency, but also about users not having to remember multiple accounts and passwords since it is all single sign-on. Therefore, the single sign-on experience for us has been the most instrumental for the end user experience."

"After the move to Azure AD, the security level is high."

"The initial setup was very straightforward."

"The most valuable feature is the factor identification; I find that it is a natural integration and it is just a natural step, and I do not need to do anything else."

"The stability of Microsoft Entra ID is very great."

"It's an easy product to maintain."

More Microsoft Entra ID pros

Cons

"I would like to improve the tool's implementation and pricing."

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."

"It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is easier to use."

"The product is very costly compared to other alternative solutions."

"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."

"The product takes at least ten minutes to activate privilege identity management roles."

"The role-based access control can be improved. Normally, the role-based access control has different privileges. Each role, such as administrator or user, has different privileges, and the setup rules for them should be defined automatically rather than doing it manually."

"There are a lot of areas where the data from a reporting standpoint is extremely granular. It is great that you're able to get to that data; at the same time, unless you actually are hands-on with the tool, it can sometimes be overwhelming to be able to decipher what that means."

"However, there are still a lot of features that the Cloud Provisioning Agent lacks."

"Usually when people talk about Azure, they talk about cost. I think Microsoft Entra ID is not as expensive as AWS, but cost is usually the main concern."

"Rule management and permissions need improvements. I have had discussions with product managers about these challenges and sent emails regarding them. Additionally, improvements are needed in the Identity Governance and Administration (IGA) side of things."

"A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating."

"Microsoft Entra ID could benefit from more fine-tuned rights. It is necessary to prevent granting an application or user broad access rights."

More Microsoft Entra ID cons

Pricing and Cost Advice

"It's worth the money."

"The subscription could be yearly or monthly, depending upon your choice."

"I would rate the product's pricing a five out of ten."

"The licensing costs are yearly. There is a standard fee per user."

"It's pretty good. We're using the native features. It's bundled with our Office 365 licenses. We aren't paying anything extra for Azure Active Directory. It's pretty good for us because it's complementary to Office 365. We're only paying for Office 365."

"Microsoft Azure AD has P1 or P2 licensing options, and it depends on the customer's needs. To use Conditional Access, you need to have the P1 license, and to use the PIN features, you need the P2 license."

"We are working with the Premium P2 licenses, which are reasonable. If you invest in the on-premises environment setup, then it costs so much. However, on-prem AD gives you the ability to manage your organization in a very organized manner, where you can create a group policy."

"If you are dealing with one supplier with an out-of-the-box solution, which provides you end-to-end capabilities, then it is naturally cheaper and less of a headache to manage and operate."

"The price is fair. It's not very expensive given what they offer."

"It is in line. Because we are so early, we have not had to come back on a cycle where we are having to negotiate again."

"From a pricing standpoint, with all the services that we get, we are okay. I do not see a problem with the pricing structure. We are getting our money's worth."

More Microsoft Entra ID pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

12%

Comms Service Provider

Outsourcing Company

Financial Services Firm

Outsourcing Company

13%

Financial Services Firm

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	91
Midsize Enterprise	42
Large Enterprise	162

Questions from the Community

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How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...

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What is your experience regarding pricing and costs for Azure Active Directory?

I primarily use Microsoft Entra ID's free tier, so I have not faced any issues with pricing; I hope this free tier remains available for some time.

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What needs improvement with Azure Active Directory?

To improve Microsoft Entra ID, I believe it should be openable with third-party applications to use Microsoft Authenticator, which is currently tied to Entra. There should definitely be a way to re...

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Product Reports

Buyer's Guide

Entrust Identity Enterprise

November 2026

Download Entrust Identity Enterprise product report

Buyer's Guide

Microsoft Entra ID

October 2026

Download Microsoft Entra ID product report

Also Known As

IdentityGuard

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator

Interactive Demo

Demo not available

Entrust

Microsoft

Overview

Entrust Identity Enterprise is recognized for its ease of use, reliability, and advanced authentication options, aligning with CISA zero trust guidelines and offering strong support for both mobile and desktop environments.

Entrust Identity Enterprise provides a comprehensive identity management system, facilitating seamless authentication across banking, government, and enterprise industries. The platform offers robust security with its risk engine and extensive API support, ensuring smooth version transitions. While its cloud version boasts intuitive usability and prompt updates, the on-premises version requires enhancements for feature parity and pricing adjustments. Integration challenges with platforms like Azure, AWS, and GCP are noted, particularly with virtual machine desktop setups.

What are the key features of Entrust Identity Enterprise?

Advanced Multifactor Authentication: Offers various methods like one-time passwords and tokens.
Intuitive Interface: Enhances accessibility and security with a user-friendly design.
Extensive Integration Matrix: Aligns with CISA zero trust and supports smooth API transitions.
Comprehensive Risk Engine: Provides sophisticated security threat assessments.
Mobile App Convenience: Ensures secure, convenient access for users on the go.

What benefits and ROI should be considered?

Enhanced Security: Protects against identity theft and security threats.
Improved Support and Training: Offers excellent customer service and training resources.
Increased Accessibility: Facilitates user access across devices and platforms.
Timely Updates: Receives consistent updates for cloud users.
Cost Management: High implementation and pricing costs may require consideration.

Entrust Identity Enterprise is widely implemented in the banking, government, and large enterprise sectors. Organizations leverage it for secure access to online banking, cloud portals, and VPNs using multifactor authentication methods. It monitors external user access and mitigates threats from compromised credentials, supporting both internal and external customer authentication.

Entrust

Microsoft Entra ID offers advanced identity management capabilities, ensuring security and efficiency with features like single sign-on and multifactor authentication.

Designed for hybrid environments, Microsoft Entra ID provides seamless synchronization between on-premises Active Directory and Azure Active Directory, enhancing security with multifactor authentication and conditional access. By integrating with a broad spectrum of cloud services, it supports user authentication and mobile device management, facilitating streamlined application registration and secure API access.

What are the most notable features of Microsoft Entra ID?

Robust Security Measures: Implements strong security protocols to protect identities.
Single Sign-On: Enables users to access multiple applications with one set of credentials.
Conditional Access Policies: Provides a framework to control access based on predefined conditions.
Third-Party Integration: Ensures compatibility with external applications for comprehensive use.

What benefits should users consider in reviews?

Improved Security Posture: Enhances protection against unauthorized access through advanced security features.
Simplified Onboarding: Streamlines the process of integrating new users and systems.
Operational Efficiency: Reduces identity and access management workload, boosting productivity.

In finance and healthcare, Microsoft Entra ID plays a crucial role in managing access to sensitive information while maintaining compliance with industry regulations. Retail and manufacturing sectors leverage its capabilities for secure supply chain operations and partner collaboration.

Microsoft

Sample Customers

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.

Buyer's Guide

Entrust Identity Enterprise vs. Microsoft Entra ID

October 2026

Free Report: Entrust Identity Enterprise vs. Microsoft Entra ID

Find out what your peers are saying about Entrust Identity Enterprise vs. Microsoft Entra ID and other solutions. Updated: October 2026.

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