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Entrust Identity Enterprise vs Microsoft Entra ID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entrust Identity Enterprise
Ranking in Authentication Systems
18th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
27th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Microsoft Entra ID
Ranking in Authentication Systems
1st
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
276
Ranking in other categories
Single Sign-On (SSO) (1st), Identity Management (IM) (2nd), Access Management (1st), Microsoft Security Suite (2nd)
 

Mindshare comparison

As of May 2026, in the Authentication Systems category, the mindshare of Entrust Identity Enterprise is 2.0%, up from 1.4% compared to the previous year. The mindshare of Microsoft Entra ID is 6.5%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID6.5%
Entrust Identity Enterprise2.0%
Other91.5%
Authentication Systems
 

Featured Reviews

Iwegbue Godspower Isioma - PeerSpot reviewer
Cyber Security Analyst at Platview Technologies
Provides strong authentication feature, which requires users to enter a one-time password (OTP)
The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.
Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Entrust Identity Enterprise is a very mature product, it is very reliable and there are many use cases for which you can use the solution."
"This solution is flexible and easy to use for our clients, and we use it with different kinds of applications and integrate it with different processes."
"It is a scalable solution. You can add users and credentials without problems."
"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."
"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."
"The integration matrix of the solution is huge compared to others."
"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."
"A couple of features are valuable, but the one that comes across the most to me is multi-factor authentication."
"The fact that it's an ecosystem in itself is probably the best one."
"After the move to Azure AD, the security level is high."
"Azure AD has features that have helped improve our security posture."
"Multi-factor authentication (MFA) has improved our customers' security posture."
"Using this product has also had a positive effect on our end-user experience."
"With Azure Active Directory we were able to manage with different options the access for different users."
"We are really happy with how the functionality Azure Active Directory gives us."
 

Cons

"It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is easier to use."
"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."
"I would like to improve the tool's implementation and pricing."
"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."
"The product is very costly compared to other alternative solutions."
"Azure AD needs to be more in sync. The synchronization can be time-consuming."
"I would like it to be easier to integrate third-party applications."
"The cost of licensing always has room for improvement."
"The only issue with Azure AD is that it doesn't have control over the wifi network. You have to do something more to have a secure wifi network. To have it working, you need an active directory server on-premises to take care of the networks."
"Customers should be informed that public review features are not intended for production use."
"We have experienced some downtime because of the use of the data centers."
"Currently, Microsoft Entra ID is a pretty service. It could benefit from implementing a specific large language model instead of LDAP queries to find resources and implementation details in one comprehensive scoop."
"Certain aspects of the user interface can be rather clunky and slow. It can sometimes be circular in terms of clicking a link for a risky user sign-in and seeing what the risky login attempts were. It takes you in a circle back to where you started, so drilling down into details, especially if you are not in it every day and it is one of many tools that you use, can be difficult. It can be difficult to track down the source of an issue."
 

Pricing and Cost Advice

"I would rate the product's pricing a five out of ten."
"The subscription could be yearly or monthly, depending upon your choice."
"It's worth the money."
"The solution costs us 60,000 Rupees annually, just over $700, and there are no additional costs."
"I would advise implementing the solution to VIPs and admins; it's affordable, effective, and efficient. I would say training staff on properly using the tool is also essential."
"I work for an academic medical center, where there is a watch kept over every dollar spent. I do have concerns about the micro charges for different levels or features of the product."
"Licensing costs for Microsoft Entra ID remain a concern, especially with the price increases in 2023."
"Make sure that you get the most out of your Office 365 licenses for Azure AD. If you have additional concerns for users who don't have an Office 365 license, consider Azure AD Premium P1 and P2. Be aware that you have to evaluate your license usage beforehand."
"The licensing costs are yearly. There is a standard fee per user."
"For you to make use of some of the security features, you need to upgrade your licenses. If it is possible, could they just make some features free? For instance, for the Condition Access policy, you need to set that up and be on Azure AD P2 licensing. So if they could make it free or reduce the licensing for small businesses, that would be cool, as I believe security is for everyone."
"The cost of Azure AD is one of the biggest benefits, as it is available for use free of charge when you start with Office 365."
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Top Industries

By visitors reading reviews
Performing Arts
10%
Construction Company
9%
Government
8%
Financial Services Firm
7%
Financial Services Firm
12%
Manufacturing Company
8%
Government
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business90
Midsize Enterprise40
Large Enterprise161
 

Questions from the Community

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How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
My experience with pricing, setup cost, and licensing is that going through and being able to use these things is always part of delivering an M365 bundle, so I don't think the experience is great ...
What needs improvement with Azure Active Directory?
Microsoft Entra ID can be improved by open-sourcing it. You already have Windows Subsystem for Linux, which is open-source Linux in Microsoft. One major shift for Microsoft would be using the commo...
 

Also Known As

IdentityGuard
Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares
Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Find out what your peers are saying about Entrust Identity Enterprise vs. Microsoft Entra ID and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.