Druva Phoenix vs MSP360 Backup comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Druva Phoenix and MSP360 Backup based on real PeerSpot user reviews.

Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Druva Phoenix vs. MSP360 Backup Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions.""The most valuable features of Druva Phoenix are the simple portal to log in and flexibility.""Druva Phoenix is easy to use and easy to start with.""Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs.""I would definitively say that we have been able to make our people more productive by at least 30%."

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"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup.""Provides connectivity to a lot of different cloud storage solutions.""Block level transfers have significantly reduced the amount of time for transfers over some other solutions""The best feature is that it's very user-friendly to do scheduled backups and version maintenance.""The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal.""Technical support is very good.""I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup.""The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

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Cons
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost.""Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern.""Druva Phoenix should include a few reporting features that it doesn't provide currently.""There is room for improvement in the reporting aspect of Druva Phoenix."

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"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on.""They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that.""The product could be more user-friendly.""There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station.""Using the solution incurs additional charges for the device storage and backup which are not included in the service.""The restore time could improve. When we had an issue the restore time was lengthy.""The graphics are looking a bit old and should be updated.""The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

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Pricing and Cost Advice
  • "We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
  • "Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
  • "I assume clients use Druva Phoenix because it is cheaper than other products."
  • More Druva Phoenix Pricing and Cost Advice →

  • "It provides a good cost savings compared to our previous cloud backup."
  • "We have a very good return on investment."
  • "Pricing is reasonable although can be quite a large upfront cost."
  • "It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
  • "MSP360 is vastly cheaper than its competitors and has almost all the same features."
  • "The solution is expensive."
  • "The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
  • "I rate the price of MSP360 Backup a seven out of ten."
  • More MSP360 Backup Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Druva Phoenix is easy to use and easy to start with.
    Top Answer:Druva Phoenix should include a few reporting features that it doesn't provide currently. Druva Phoenix provides very few preconfigured reports. We do not have the option to get ad hoc reports.
    Top Answer:We use Druva Phoenix for backing up virtual environments, physical servers, and a few SQL workloads.
    Top Answer:MSP360 Backup's most valuable feature is its backup interface.
    Top Answer:I rate the price of MSP360 Backup a seven out of ten.
    Top Answer:The product could be more user-friendly. Its pricing needs improvement as well.
    Ranking
    20th
    out of 113 in Cloud Backup
    Views
    849
    Comparisons
    661
    Reviews
    3
    Average Words per Review
    511
    Rating
    9.0
    25th
    out of 113 in Cloud Backup
    Views
    1,183
    Comparisons
    945
    Reviews
    4
    Average Words per Review
    312
    Rating
    8.0
    Comparisons
    Also Known As
    CloudRanger
    Cloudberry Backup
    Learn More
    Overview

    Druva Phoenix is a comprehensive cloud-based data protection and management solution that enables organizations to securely backup, recover, and manage their data across endpoints, physical servers, virtual machines, and cloud applications. With its scalable and flexible architecture, Druva Phoenix simplifies data protection and eliminates the need for traditional backup infrastructure.

    By leveraging the power of the cloud, Druva Phoenix offers organizations a cost-effective and efficient way to protect their critical data. It provides automated backup and recovery capabilities, ensuring that data is always protected and easily recoverable in the event of a disaster or data loss. With its global deduplication and compression technology, Druva Phoenix minimizes storage requirements and reduces costs.

    Druva Phoenix also offers advanced features such as point-in-time recovery, allowing organizations to restore data to a specific point in time, and granular file-level recovery, enabling users to recover individual files or folders. Its intuitive web-based console provides a centralized view of all protected data, making it easy to manage and monitor backups across the entire organization.

    In addition to data protection, Druva Phoenix offers comprehensive data management capabilities. It enables organizations to gain insights into their data through advanced analytics and reporting, helping them make informed decisions and optimize their storage resources. Druva Phoenix also supports legal and compliance requirements by providing eDiscovery capabilities and ensuring data is retained and disposed of according to regulatory guidelines.

    With its cloud-native architecture, Druva Phoenix offers organizations the flexibility to protect and manage their data across a wide range of environments, including on-premises, remote offices, and cloud applications such as Microsoft 365 and Google Workspace. It seamlessly integrates with popular cloud platforms like AWS and Azure, allowing organizations to leverage their existing cloud investments.

    MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data. 

    With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events. 

    The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data. 

    With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

    Sample Customers
    TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
    StratX
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider5%
    Healthcare Company5%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Construction Company8%
    Real Estate/Law Firm7%
    Financial Services Firm7%
    Company Size
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise18%
    Large Enterprise51%
    REVIEWERS
    Small Business73%
    Midsize Enterprise13%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise21%
    Large Enterprise42%
    Buyer's Guide
    Druva Phoenix vs. MSP360 Backup
    March 2024
    Find out what your peers are saying about Druva Phoenix vs. MSP360 Backup and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Druva Phoenix is ranked 20th in Cloud Backup with 5 reviews while MSP360 Backup is ranked 25th in Cloud Backup with 15 reviews. Druva Phoenix is rated 8.8, while MSP360 Backup is rated 8.0. The top reviewer of Druva Phoenix writes "Cost-effective and has excellent technical support". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". Druva Phoenix is most compared with Azure Backup, Druva inSync, Veeam Backup & Replication, AWS Backup and Zerto, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup. See our Druva Phoenix vs. MSP360 Backup report.

    See our list of best Cloud Backup vendors, best Disaster Recovery (DR) Software vendors, and best Disaster Recovery (DR) Software vendors.

    We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.