Digital River Global Commerce vs SAP Commerce Cloud comparison

Digital River and SAP are both solutions in the eCommerce Platforms category. Digital River is ranked #35, while SAP is ranked #4 with an average rating of 6.0. Digital River holds a 0.8% mindshare in P, compared to SAP’s 6.1% mindshare. Additionally, 73% of SAP users are willing to recommend the solution.

Digital River Global Commerce

194 Views
194 Comparison Views

SAP Commerce Cloud

Read 19 SAP Commerce Cloud reviews

2,523 Views
2,119 Comparison Views

73% willing to recommend

Digital River Global Commerce

SAP Commerce Cloud

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Feb 1, 2026

Digital River Global Commerce and SAP Commerce Cloud are both prominent in the e-commerce platform market. SAP Commerce Cloud has an edge through its advanced features justifying its premium pricing, while Digital River offers competitive pricing and high customer support satisfaction.

Features: Digital River Global Commerce supports global transactions, localized payment processing, and international taxation management, making it ideal for businesses targeting international markets. SAP Commerce Cloud provides extensive customization features, strong integration options, and is favored by larger enterprises requiring tailored solutions. The primary distinction is between SAP's customization capabilities and Digital River's strength in global commerce.

Ease of Deployment and Customer Service: Digital River Global Commerce offers a simple deployment model alongside robust support, ideal for businesses with less technical expertise. SAP Commerce Cloud involves a more intricate setup but provides extensive support for those needing high customization. The difference lies in SAP's complexity contrasted with Digital River's ease of use and comprehensive support.

Pricing and ROI: Digital River Global Commerce's lower setup costs are attractive to smaller businesses seeking cost-effective options. In contrast, SAP Commerce Cloud's higher initial costs offer a significant return on investment through enhanced capabilities. Digital River stands out for cost-effectiveness, while SAP validates its higher expenses with strong long-term ROI potential.

To learn more, read our detailed eCommerce Platforms Report (Updated: February 2026).

Buyer's Guide

eCommerce Platforms

February 2026

Download the complete report

Helped 882,813 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Digital River Global Commerce

Ranking in eCommerce Platforms

35th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Commerce Cloud

Ranking in eCommerce Platforms

4th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the eCommerce Platforms category, the mindshare of Digital River Global Commerce is 0.8%, up from 0.5% compared to the previous year. The mindshare of SAP Commerce Cloud is 6.1%, down from 15.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Market Share Distribution
Product	Market Share (%)
SAP Commerce Cloud	6.1%
Digital River Global Commerce	0.8%
Other	93.1%

eCommerce Platforms

Featured Reviews

Use Digital River Global Commerce?

Leave a review

MichelaBruna

Digital Design Manager at a manufacturing company with 5,001-10,000 employees

Improving User Experience with Effective Platform Integration

Based on my experience with SAP Commerce Cloud, I have thoughts regarding data analysis and analytics; I know they have this feature because I've never seen it. When I ask my colleagues about data, they say they don't have it, so I may need to inform them that SAP Commerce Cloud has such a feature because they never have data about the e-commerce currently. The multi-languages and multi-currency features in SAP Commerce Cloud are useful for us because we have it cross-country, with an e-commerce presence in the US and another in Europe. Based on my experience, working with SAP Commerce Cloud can be a bit complex, considering what my colleagues say, but I haven't had direct experience with this. I rate SAP Commerce Cloud five out of ten.

Read full review

See which vendors are best for you

Use our free recommendation engine to learn which eCommerce Platforms solutions are best for your needs.

See recommendations

882,813 professionals have used our research since 2012.

Comparison Review

it_user9726

Architect at a tech services company with 1,001-5,000 employees

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

Read full review

Top Industries

By visitors reading reviews

No data available

Manufacturing Company

13%

Computer Software Company

11%

Financial Services Firm

10%

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

Ask a question

Earn 20 points

What needs improvement with SAP Hybris Commerce?

The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it because of technical constraints, which makes it insufficient as it currently exist...

See all answers

What is your primary use case for SAP Hybris Commerce?

My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn't have out of the box.

See all answers

What is your experience regarding pricing and costs for SAP Hybris Commerce?

I don't know how to rate pricing for the product, as I'm not involved in that aspect.

See all answers

Comparisons

Adobe Commerce vs Digital River Global Commerce

Compared 40% of the time

Bigcommerce vs Digital River Global Commerce

Compared 30% of the time

Shopify vs Digital River Global Commerce

Compared 30% of the time

More Digital River Global Commerce Competitors

Salesforce Commerce Cloud vs SAP Commerce Cloud

Compared 16% of the time

Adobe Commerce vs SAP Commerce Cloud

Compared 10% of the time

Shopify vs SAP Commerce Cloud

Compared 10% of the time

HCL Digital Commerce vs SAP Commerce Cloud

Compared 6% of the time

Intershop vs SAP Commerce Cloud

Compared 5% of the time

More SAP Commerce Cloud Competitors

Product Reports

Buyer's Guide

eCommerce Platforms

February 2026

Download Digital River Global Commerce product report

Buyer's Guide

SAP Commerce Cloud

January 2026

Download SAP Commerce Cloud product report

Also Known As

Global Commerce

SAP Hybris Commerce, Hybris, SAP Hybris on AWS

Overview

Information not available

Digital River

SAP Commerce Cloud offers a robust platform for multi-channel e-commerce operations, providing seamless integration and customization for both B2B and B2C clients, supporting multinational enterprises with multiple storefronts.

SAP Commerce Cloud enables efficient e-commerce processes with features like a comprehensive promotion engine, support for multi-currency operations, and seamless ERP and CRM integration. Its user-friendly interface and dashboards enhance efficiency, while the platform's ability to support fast deployment and customization meets the dynamic needs of global businesses. Despite its strong capabilities, users indicate areas for improvement, such as smoother cloud transitions, more microservices support, better UI/UX, and integration with SAP. Pricing and the complexity of the customization process are additional considerations, with a need for improved payment options and multi-browser compatibility.

What are the key features of SAP Commerce Cloud?

Multi-channel Integration: Seamless operations across different platforms.
Promotion Engine: Comprehensive tools for targeted promotions.
B2B and B2C Support: Facilitates varied business models.
Checkout and Payment Simplification: Streamlined for efficiency.
ERP and CRM Integration: Enhances business operations.

What ROI and benefits should be expected from SAP Commerce Cloud?

Agility and Customization: Rapid setup and tailored solutions.
International Operations: Supports global business needs.
User Efficiency: Enhanced performance with intuitive dashboards.
Seamless Transactions: Improved checkout experiences.

Industries leverage SAP Commerce Cloud for e-commerce enhancement, specifically utilizing it for streamlined product content management and integrating enhanced front-end interfaces like Angular. Hosting options on AWS or internally provide deployment flexibility. Agencies and freelancers collaborate with diverse clients, supplementing customer experience monitoring and web application integrations.

SAP

Sample Customers

HTC, Bosch, Kaspersky, Vmware

NHS 24

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms. Updated: February 2026.

DOWNLOAD NOW

882,813 professionals have used our research since 2012.

See our list of best eCommerce Platforms vendors.

We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.