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Dify vs UiPath Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Dify's automation converted manual tasks to efficient operations, saving time and cost, and optimizing team performance significantly.
Sentiment score
6.9
UiPath Platform delivers significant ROI through cost savings, increased efficiency, and improved resource allocation, boosting operational and financial performance.
If a task would require an hour, it can now be done in seconds.
Software Engineer at Futurescape Technologies
This results in cost saving and time saving, as whenever you save some time, that is equal to cost saving.
AI Consultant at AI Solution.dk
I have seen a return on investment so far, as Dify worked for me, but I do not have a metric to determine how much time it saved.
CTO at Queryhat
For America alone, we're talking about 80,000 hours of work, and overall, around 200%.
Software Engineering & Head Manager, Employee Experience Domain (Ex) at a manufacturing company with 10,001+ employees
The Excel-based optimization previously involved juggling multiple workbooks and manual work, but we got it to work with RPA, which saved considerable hours and returned valuable time to the team.
RPA Engineer at a tech services company with 10,001+ employees
The solutions have reduced human error and freed up employee time, which has allowed nurses to attend to more patients and pivot their focus more towards patient care.
Senior Systems Analyst at a healthcare company with 10,001+ employees
 

Customer Service

Sentiment score
4.8
Dify's customer service earns high praise for quick responses, flexible support options, and strong user satisfaction.
Sentiment score
7.0
UiPath's customer support is responsive and helpful, though some report slow responses; premium support is considered beneficial.
I have been impressed by the voice agent, the feedback the team requests, and the developments they have implemented so far.
AI AUTOMATION ENGINEER at a consultancy with 51-200 employees
Whenever you have questions, you get an instant answer.
AI Consultant at AI Solution.dk
I already understood how to use user input, the LLM model, and templates without needing guides.
Student at Sector 125
They have offered to jump on a call or get in a meeting with us to help us come up with a solution.
Senior Developer at a energy/utilities company with 1,001-5,000 employees
They were very helpful, addressing the issue in three hours.
Consultor at Visagio
Even though they are external, I can ping them on Slack and I get a response right away, so they really make it very accessible to be in touch.
Senior Finance Manager at a retailer with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
4.0
Dify is scalable but faces challenges with larger workloads and occasional issues, suggesting cloud scaling for improved performance.
Sentiment score
7.3
UiPath Platform enhances scalability with flexible licensing, supporting multiple users and workflows, boosting productivity and seamless integration.
Rather than using a cloud-hosted platform, using a self-hosted platform means there can be scalability issues.
Automation Engineer at a tech services company with 1-10 employees
Dify's scalability is good and it handles growth or increased workloads effectively, depending upon the resources available.
Software Engineer at Futurescape Technologies
I would need to consider cloud scaling, such as vertical and horizontal scaling as the number of users increases.
AI AUTOMATION ENGINEER at a consultancy with 51-200 employees
The solution is capable of scaling with just a few clicks.
Hyper Automation Practice Head | RPA Manager at a tech services company with 11-50 employees
The scalability of the UiPath Platform rates a ten out of ten.
Architect at legrand
From a technical standpoint, it's essential to make the right technical decisions and design a scalable solution.
Solutions Architect at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.9
Dify is praised for its stability, reliability, and scalability, despite AI effectiveness varying with model selection.
Sentiment score
7.5
UiPath Platform is generally stable with minimal downtime, though third-party integrations and updates can cause occasional instability.
Overall, there was only one instance of downtime in four years, which did not create any significant impact.
Senior Business Analyst at a healthcare company with 1,001-5,000 employees
I have not experienced any downtime, crashes, or performance issues.
Senior Manager, Information Technology at Autodesk, Inc.
Over six years, we have created zero support cases with UiPath.
Director, Applications at a retailer with 10,001+ employees
 

Room For Improvement

Enhancing onboarding, workflow features, UI, and engagement, while optimizing performance, can significantly boost Dify's user experience and attractiveness.
UiPath faces challenges with costs, compatibility, debugging, user interface, training, integration, AI capabilities, error handling, and documentation.
For EU customers, adding more documentation about how Dify processes the data when starting to use Dify would be really beneficial for companies in Europe to get started with Dify.
AI Consultant at AI Solution.dk
We currently use OpenAI Agents SDK, which requires you to build everything by code, but the observability is really good.
Automation Engineer at a tech services company with 1-10 employees
The only improvement would be if Dify provided an SMTP server that could be connected to automate Dify workflow management, as that would be a great option.
Software Engineer at Futurescape Technologies
Adding more AI could help in small tasks that require intelligence or machine learning, leading to the next stage of automation.
Governance Director at Diyar United Company
If the UI changes or a label is changed, sometimes the whole flow breaks.
Student at a university with 1,001-5,000 employees
Regarding additional functionality for UiPath, I believe that additional features will only come into play when you start talking to the customers, accept feedback, and work on it.
Team lead at a manufacturing company with 10,001+ employees
 

Setup Cost

UiPath Platform's high pricing with complex licensing is offset by valuable features, but may deter small businesses.
My experience with pricing, setup cost, and licensing is that it was free to use.
Automation Engineer at a tech services company with 1-10 employees
Dify is free to use and has a free license from GitHub under a Dify open-source license based on Apache 2.0.
Software Engineer at Futurescape Technologies
The experience with pricing is that it is quite reasonable.
AI Consultant at AI Solution.dk
Most of the UiPath products are priced higher than competitors.
Developer at a manufacturing company with 10,001+ employees
The cost can be a barrier in Hungary, making it difficult for me to persuade others to invest, especially when unattended robots come at a significant price point.
RPA Developer at a consultancy with 11-50 employees
When compared to competition, such as Microsoft's Power Automate platform or IBM Cloud Pak, UiPath is expensive.
Solutions Head of Software at Raya Integration
 

Valuable Features

Dify enhances productivity and efficiency with seamless AI integration, user-friendly tools, and GDPR-compliant automation for organizations.
UiPath Platform offers comprehensive automation with intuitive tools, low-code interface, AI integration, and robust community support for efficiency.
Initially, we had about two weeks of time to implement the whole thing, but that was cut down to two days of time through using Dify.
Automation Engineer at a tech services company with 1-10 employees
Dify has positively impacted the organization because accuracy has been improved, and the time and complexity in flows that were manual are now automated.
Software Engineer at Futurescape Technologies
Dify stands out to me because it is compliant with GDPR, and it is 100% compliant with GDPR rules.
AI Consultant at AI Solution.dk
Coding Agents being able to develop both apps and workflows in days rather than weeks is a fantastic new feature that I hope to see evolve more as time goes on.
Director Agentic Automation
The connectivity between components like Orchestrator, Studio, and Task Manager has helped my team by making the process smoother because everything is within a standard or one suite itself, so it's easier for teams to use.
Qa lead at a non-profit with 1,001-5,000 employees
The biggest benefit of using Orchestration is that we have been able to stitch individual functional test cases into end-to-end business scenarios and workflows, just as an end user would use the software.
AVP at a tech vendor with 10,001+ employees
 

Categories and Ranking

Dify
Average Rating
8.4
Reviews Sentiment
5.1
Number of Reviews
8
Ranking in other categories
Low-Code Development Platforms (18th), AI Software Development (16th)
UiPath Platform
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
1061
Ranking in other categories
Robotic Process Automation (RPA) (1st), Agentic Automation (2nd), AI Agent Builders (1st), Business Orchestration and Automation Technologies (1st), AI Finance & Accounting (1st)
 

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. Dify is designed for Low-Code Development Platforms and holds a mindshare of 0.8%.
UiPath Platform, on the other hand, focuses on Agentic Automation, holds 18.0% mindshare, down 28.1% since last year.
Low-Code Development Platforms Mindshare Distribution
ProductMindshare (%)
Dify0.8%
Microsoft Power Apps7.0%
OutSystems4.7%
Other87.5%
Low-Code Development Platforms
Agentic Automation Mindshare Distribution
ProductMindshare (%)
UiPath Platform18.0%
Microsoft Power Automate14.1%
Automation Anywhere13.9%
Other54.0%
Agentic Automation
 

Featured Reviews

Rusira Sathnindu - PeerSpot reviewer
Automation Engineer at a tech services company with 1-10 employees
Visual workflows have accelerated our agent POC while better UI and observability still need work
My personal experience with Dify's UI is that it is not my favorite, as it can be improved a little bit, and sometimes the UI feels a little bit buggy. I am not sure if that is because it was a self-hosted version. The documentation can also be improved a little bit more. I think not a lot of people are using Dify currently, so that is why the documentation is not very great. If the documentation was improved, that would also be a really good thing. Currently, Dify could improve by offering better observability like other platforms. We currently use OpenAI Agents SDK, which requires you to build everything by code, but the observability is really good. It has OpenAI Traces, and you can basically trace everything for a conversation. If Dify had that kind of tracing functionality, that would be great.
HP
Senior Business Process Automation Engineer at a manufacturing company with 10,001+ employees
Automation has transformed document processing and frees teams to focus on higher‑value analysis
Sometimes, we encounter system errors that could be resolved via support, but connection issues are more frequent in enterprise applications. However, these can usually be solved by raising tickets if you are part of an enterprise, though we are not, which makes it somewhat challenging. It is vital to ensure the connections of UiPath Platform are maintained because it has a larger community. If UiPath Platform website included more features and documentation accessible easily, it would greatly enhance the experience. Instead of continually needing to raise support tickets, having a documentation hub where details can just be entered to retrieve required documents would be extremely beneficial.
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Top Industries

By visitors reading reviews
Construction Company
17%
Comms Service Provider
12%
Manufacturing Company
11%
Computer Software Company
6%
Financial Services Firm
12%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
By reviewers
Company SizeCount
Small Business267
Midsize Enterprise162
Large Enterprise793
 

Questions from the Community

What is your experience regarding pricing and costs for Dify?
The experience with pricing is that it is quite reasonable, and the setup cost depends on our usage, so I do not have any complaints regarding this.
What needs improvement with Dify?
I think Dify can be improved as the login process was definitely a bit difficult on the open-source version. When my colleague sent me an email invite to join the workspace, we had some minor issue...
What is your primary use case for Dify?
My main use case for Dify is to build low-code chatbot platforms for our company, as Copilot Studio is too basic and Dify operates at a higher level for what we want to accomplish. A specific examp...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
 

Comparisons

 

Also Known As

No data available
UiPath Maestro, UiPath Apps, UiPath Agent Builder
 

Overview

 

Sample Customers

Information Not Available
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Microsoft, Mendix, OutSystems and others in Low-Code Development Platforms. Updated: September 2026.
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