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Device42 vs Samanage comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Device42
Ranking in IT Asset Management
8th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
Configuration Management Databases (4th), IP Address Management (IPAM) Tools (5th), Data Center Infrastructure Management (4th)
Samanage
Ranking in IT Asset Management
12th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Help Desk Software (16th), IT Service Management (ITSM) (15th), License Management (9th)
 

Mindshare comparison

As of January 2026, in the IT Asset Management category, the mindshare of Device42 is 4.2%, down from 6.4% compared to the previous year. The mindshare of Samanage is 2.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management Market Share Distribution
ProductMarket Share (%)
Device424.2%
Samanage2.3%
Other93.5%
IT Asset Management
 

Featured Reviews

reviewer2783919 - PeerSpot reviewer
Associate Vice President at a tech services company with 10,001+ employees
Granular discovery has ensured confident workload migration and optimized cloud move group planning
Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.
MC
Consult at a manufacturing company with 10,001+ employees
Detects incidents quickly, improves our SLA performance and solves issues faster
We mainly use it for incident logging. We'd like to add service request functionality, but we don't have the knowledge to configure the requests and the workflows properly. We'd like to integrate our workflows with the incident management, so we use it to manage our work better. We'd like to implement the service request feature. Right now, we just record everything as incidents. Some activities can take a long time, maybe one or two weeks. This makes it hard to maintain a good SLA, even if we work hard. So, response speed and workflow improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's automatic IT asset discovery and inventory functionality are top-notch. The thing I like is that it's open-source. If I need to change them — and they've given me links on GitHub to have them — I can go and change them to pull exactly what I want, as frequently as I want."
"The solution is agentless."
"The Insights+ component is useful for us because it does business application mapping and helps us visualize it. It saves us time because we don't have to hunt for data."
"The REST API abilities enables us to run scripts that pull information from our servers about software, storage, etc. Anything we need is pushed through REST API to the Device42 server and reflected in the report it generates."
"The pricing is reasonable."
"The topology layout is the most valuable feature."
"Device42 is a fantastic tool for workload discovery, and I believe everyone should start using it if they have plans to do so; it is a top-notch tool in the market."
"We use the automatic IT asset discovery for different things, like VMware discovery and SNMP discovery for network devices. It helps us to keep hardware information up to date in Device42, and the VMware discovery helps us to keep virtual device inventory up to date... We are sure to have 100 percent of our devices in Device42. Not more, not less."
"The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it."
"The solution has a great filtering feature."
 

Cons

"The solution’s automatic IT asset discovery and inventory functionality functions pretty well. There could be some improvement if there were some automated scripts to get it off the ground. I know it takes a bit of effort to get all of various managed devices into one place. We have to go and change how they are managed and make sure they are all linking up correctly so they can be tracked in Device42. Some type of automated script for each to get over that initial activation."
"It was hard to know which assets I'd already looked at because if I looked up another asset with a similar name, they would still pop up. I would have to make sure I was looking at the right asset. The search function should be improved."
"If they could make it so their remote connector could do as much as 10,000 devices, that would be better."
"Since I was focused on deploying connectors and getting all the servers to be scanned, one of the biggest pains was when a job would fail, then the output (logging) was poor. For example, "Why did it fail?" In these cases, you get a generic error. It doesn't point you in the right direction and tell you why you got the error, which is really annoying. There have been times I asked, "Is there somewhere I can see a better log as to why is this failing?" That would be a really nice improvement."
"If I want to delete an asset from a cabinet it does take a while. And if I'm doing it in bulk — say, for example, if we have one cabinet that has 20 servers in — if I want to remove all 20 servers, I have to do them individually, which is a bit time-consuming. If there were a way that I could just bulk-remove everything from there, that would definitely save some time."
"I think the graphical representation of all associated machines needs improvement to better illustrate how these systems have dependencies on each other."
"The resources table needs a few tweaks. We've raised a feature request for this. When you click on resources, it opens up the entire CMDB or the entire data stored in Device42. If that could be customizable, it would be good. We should be allowed to add our own columns to that by writing a script or something like that. There should be an option to add or limit whatever we want."
"The product must provide AI features."
"The system shuts down about once a month which is frustrating."
"The setting up process is not quite easy. It's quite difficult."
 

Pricing and Cost Advice

"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
"The product cost is low. It is quite cheap."
"Our licensing costs are on a yearly basis."
"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
"We pay $100,000 per year."
"It is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
9%
Healthcare Company
8%
Manufacturing Company
14%
Comms Service Provider
11%
Construction Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise5
Large Enterprise17
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Device42?
My experience with pricing, setup cost, and licensing for Device42 is that it is really reasonable. Compared to other competitors, it does not cost much, and I would recommend it from a cost perspe...
What needs improvement with Device42?
The features I appreciate most about Device42 are the agent-based service providing more granularity and metrics. However, I foresee areas of improvement for the agent-less solution, which could be...
What do you like most about Samanage?
The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it.
What needs improvement with Samanage?
We mainly use it for incident logging. We'd like to add service request functionality, but we don't have the knowledge to configure the requests and the workflows properly. We'd like to integrate o...
What is your primary use case for Samanage?
I use it for incident recording based on your inventory.
 

Comparisons

 

Overview

 

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
Find out what your peers are saying about Device42 vs. Samanage and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.