Dell ProtectPoint [EOL] vs Quest Rapid Recovery [EOL] comparison

Dell Technologies and Quest Software are both solutions in the Backup and Recovery category. Additionally, 50% of Dell Technologies users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

Dell ProtectPoint [EOL]

Read 2 Dell ProtectPoint [EOL] reviews

50% willing to recommend

Quest Rapid Recovery [EOL]

Read 20 Quest Rapid Recovery [EOL] reviews

90% willing to recommend

Dell ProtectPoint [EOL]

Quest Rapid Recovery [EOL]

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 26, 2025

Quest Rapid Recovery [EOL] and Dell ProtectPoint [EOL] are products in the disaster recovery market. Dell ProtectPoint [EOL] has an advantage due to its comprehensive features that appeal to users, despite Quest's competitive pricing and support reputation.

Features: Quest Rapid Recovery [EOL] offers continuous application-aware backups, instant recovery, and quick access to data, which are particularly useful for reducing downtime. On the other hand, Dell ProtectPoint [EOL] integrates seamlessly with enterprise storage and allows direct backup to the cloud for enhanced data protection. Dell ProtectPoint [EOL] is better suited for complex enterprise environments due to these feature strengths.

Ease of Deployment and Customer Service: Quest Rapid Recovery [EOL] is known for its swift deployment with intuitive tools and comes with responsive support. In contrast, Dell ProtectPoint [EOL] demands a more detailed setup due to its complex features but offers comprehensive onboarding and reliable assistance. Quest emphasizes simplicity and quick setup, while Dell focuses on thorough deployment and extensive support.

Pricing and ROI: Quest Rapid Recovery [EOL] offers a low setup cost, leading to quick ROI through minimal initial investment. Dell ProtectPoint [EOL] has a higher entry cost, but it justifies this with substantial long-term savings and extensive capabilities, showcasing Dell's focus on long-term value versus Quest's cost-effective strategy.

To learn more, read our detailed Backup and Recovery Report (Updated: January 2026).

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Backup and Recovery

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell ProtectPoint [EOL]

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Quest Rapid Recovery [EOL]

Average Rating

8.8

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Umar-Qureshi

Deputy Manager at Reliance Industries Ltd

Speedy and easy setup but it needs to mature

One way this solution could be improved is if they could come up with better options to migrate. As for what could be included in the next release, we have shared a couple of points with them. First, the account should be more in balance and coordinated with us. They already communicated to our project management team that they are going to implement some of these features. I would definitely recommend this solution. But as time goes on and new features are getting added the product will be more comprehensive.

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Adam Augustín

Country Manager at Prianto Ltd

Granular recovery, replication is good and offers good speed

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the features I find most valuable, is the good technical support."

"The speed and the ease of the initial setup are both good. It is not complex."

"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."

"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."

"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."

"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."

"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."

"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."

"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."

"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."

More Quest Rapid Recovery [EOL] pros

Cons

"The interface and documentation need to improve."

"The product has to be more mature, like to be another six to eight months on the market. A lot of maturity needs to be incorporated."

"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."

"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."

"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."

"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."

"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."

"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."

"There is room for improvement in customer service and support. I would like to see faster response time."

"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."

More Quest Rapid Recovery [EOL] cons

Pricing and Cost Advice

Information not available

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

"The pricing is on the higher end."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

"Its price is okay. It is reasonable in terms of the way it works."

"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

More Quest Rapid Recovery [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

13%

Performing Arts

11%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	2

Questions from the Community

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What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

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What needs improvement with Quest Rapid Recovery?

The product is expensive.

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What is your primary use case for Quest Rapid Recovery?

We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.

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Comparisons

No data available

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Product Reports

Buyer's Guide

Backup and Recovery

January 2026

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Buyer's Guide

Quest Rapid Recovery [EOL]

January 2026

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Also Known As

No data available

Dell AppAssure

Overview

Dell EMC ProtectPoint technology provides up to 20x faster, more efficient backup and 10x faster recovery while eliminating the backup impact on application servers. By integrating primary storage and industry leading protection storage, ProtectPoint reduces cost and complexity by eliminating traditional backup applications while still providing the benefits of native backups. Overall, ProtectPoint provides the performance of snapshots with the functionality of backups.

Dell Technologies

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?

Ease of Use: Simplifies operations with a user-friendly interface.
Granular Recovery: Allows detailed data retrieval.
Point-in-Time Restoration: Enables specific time data recovery.
Real-time Replication: Ensures up-to-date data replication.
Compression and Deduplication: Streamlines data management.

What benefits can users expect from Quest Rapid Recovery [EOL]?

Improved Storage Efficiency: Enhanced by archiving and disk backup support.
Flexibility: Utilizing VM standby and replication features.
Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Software

Sample Customers

FieldCore

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

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