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Dell EMC ProtectPoint vs Quest Rapid Recovery comparison

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Featured Review
Find out what your peers are saying about Dell EMC ProtectPoint vs. Quest Rapid Recovery and other solutions. Updated: January 2022.
566,406 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"One of the features I find most valuable, is the good technical support.""The speed and the ease of the initial setup are both good. It is not complex."

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"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk.""The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building.""Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server.""Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important.""Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice.""It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server.""The compression and deduplication features have helped to save on storage costs.""Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."

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Cons
"The interface and documentation need to improve.""The product has to be more mature, like to be another six to eight months on the market. A lot of maturity needs to be incorporated."

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"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal.""When you do a full backup, all of the memory resources on the server are used, which is something that should be improved.""It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup.""I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away.""There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time.""It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again.""The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me.""For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."

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Pricing and Cost Advice
Information Not Available
  • "It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
  • "I don't think the licensing for the product is very expensive."
  • "Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
  • "I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
  • "When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
  • "Its price is okay. It is reasonable in terms of the way it works."
  • More Quest Rapid Recovery Pricing and Cost Advice →

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    Top Answer: 
    It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the… more »
    Top Answer: 
    Its price is okay. It is reasonable in terms of the way it works.
    Top Answer: 
    There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to… more »
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    Rating
    7.5
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    Comparisons
    Also Known As
    Dell AppAssure
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    Overview
    Dell EMC ProtectPoint technology provides up to 20x faster, more efficient backup and 10x faster recovery while eliminating the backup impact on application servers. By integrating primary storage and industry leading protection storage, ProtectPoint reduces cost and complexity by eliminating traditional backup applications while still providing the benefits of native backups. Overall, ProtectPoint provides the performance of snapshots with the functionality of backups.
    Quest Software's Rapid Recovery is block-level, incremental backup software. Unlike the incremental feature found in legacy products, which backed up the entire changed file, Quest Rapid Recovery backs up only the parts of a file that have been changed.
    Offer
    Learn more about Dell EMC ProtectPoint
    Learn more about Quest Rapid Recovery
    Sample Customers
    FieldCore
    PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company41%
    Comms Service Provider14%
    Government7%
    Healthcare Company6%
    REVIEWERS
    Energy/Utilities Company25%
    Government13%
    Healthcare Company13%
    Educational Organization13%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider16%
    Government9%
    Retailer4%
    Company Size
    No Data Available
    REVIEWERS
    Small Business65%
    Midsize Enterprise29%
    Large Enterprise6%
    Find out what your peers are saying about Dell EMC ProtectPoint vs. Quest Rapid Recovery and other solutions. Updated: January 2022.
    566,406 professionals have used our research since 2012.

    Dell EMC ProtectPoint is ranked 48th in Backup and Recovery Software with 2 reviews while Quest Rapid Recovery is ranked 15th in Backup and Recovery Software with 8 reviews. Dell EMC ProtectPoint is rated 7.6, while Quest Rapid Recovery is rated 9.6. The top reviewer of Dell EMC ProtectPoint writes "The programs are excellent and the technical support is very good". On the other hand, the top reviewer of Quest Rapid Recovery writes "Reduced our admin time by approximately 95%, paid for itself over and over, and doesn't require a whole lot of administration". Dell EMC ProtectPoint is most compared with Dell EMC NetWorker, Zerto, Dell EMC PowerProtect Data Manager, Commvault and Dell EMC Avamar, whereas Quest Rapid Recovery is most compared with Veeam Backup & Replication, Zerto, Rubrik, Acronis Backup and Veritas NetBackup. See our Dell EMC ProtectPoint vs. Quest Rapid Recovery report.

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