We performed a comparison between Deep Instinct Prevention Platform and Sophos Intercept X based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."
"Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."
"The most valuable feature is signature-based malware detection."
"appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"I really like the behavioral analysis feature, because it looks at all the different things, like arbitrary shellcode and reflective DLL. It looks at a lot of things that threat actors use as threat vectors to get into the environment."
"When we were looking at Carbon Black and Sophos, the prevention pieces weren't as strong when compared to DI, which is why we decided to go with DI... I would rather have a product that does the prevention up front and saves me the effort of having to wipe someone's workstation."
"Deep Instinct’s prevention-first approach to stopping unknown ransomware and malware is the reason why we purchased the product. The pre-execution versus post-execution is a big piece for us where it is able to stop something before it even hits the box or desktop. That was one of the big reasons why we went with Deep Instinct."
"The support is very good. They reply and respond very quickly."
"It has given us a more structured approach for detecting and preventing threats. It has machine learning-based detection and prevention. Their engines, in even older versions, are able to pick these viruses and malware. They have posted a lot of use cases online for detecting different viruses and malware that have been out for many years."
"The most important thing is that it is for prevention. It prevents attacks of any type of malware. Normally, what we've seen in other products is that they are not for prevention. They isolate a possible threat that they don't understand or know about, and then they check it with our database to see if it needs any correction or elimination. This means that the threat is already inside a customer's base, whereas Deep Instinct prevents a threat from getting in. Prevention is basically done by an agent in each installation, PCU, or product. An agent has its own intelligence to be able to detect if it should stop a threat or not. It has been taught. It is like a brain that has been taught to react according to any possible threat. Deep Instinct is very light. It doesn't take too much CPU attention or memory. It doesn't slow down the performance. You don't really realize any change in the performance, which makes it very different from other solutions. They are usually heavy for the users."
"It's quite simple to use and user friendly."
"The most valuable feature is the anti-ransomware capability. It's been helpful because we have been seeing a lot of information around what the ransomware hit."
"The initial setup is pretty straightforward."
"Sophos Intercept X is a complete endpoint solution."
"We find all features valuable. It has zero-day protection, which is the most valuable feature of Intercept X. We have Intercept X with EDR. EDR is a very important feature. It gives an idea about the source of a particular attack. An administrator gets to know everything, which helps in understanding the things that need to be done or protected in the organization. Based on this information, an administrator can decide what needs to open or allowed in the network. Without EDR, Intercept X is like an antivirus, and the administrator won't get to know the things going on at the organizational level. I recommend purchasing an EDR solution for every organization."
"The performance is good."
"It's a good antivirus software and has a lot of features. It now integrates with their on-premises firewall, which is perfect."
"The most valuable feature of Sophos Intercept X is cloud management."
"It could be improved in connection with artificial intelligence and IoT."
"This product has issues with the number of false positives that it reports."
"The GUI needs improvement, it's not good."
"An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number."
"The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"The Deep Instinct client stops working when you have two servers and you add high availability or Windows Failover Cluster mode. It doesn't work in a clustered mode. I haven't yet had time to go back and talk with their support and get it fixed. It would be good if they can make the installation independent of an actual user. Currently, its installation is dependent on the actual user being logged in. For example, a computer has to be logged in for the installation to happen. If it is not logged in, then on the cloud platform, it is going to show that the client is offline. On the management side of the cloud platform, we would like to have the administrators segregated by logical entities. We have told them that on their cloud management platform, we would like to be able to segregate clients into different logical entities or organizations so that the administrators are able to manage only those entities that are within their designated organization."
"The interface on the endpoint could be a little more descriptive and more valuable. It doesn't always tell you the data you need to see. Improvement there would be very helpful."
"I would like a little more training for the admins."
"Its support for Linux and Unix operating systems can be improved. Currently, they cover macOS and Windows, but they don't cover Linux and some of the Unix products. Pricing is also an issue. Its pricing is not as aggressive as it could be, and its price makes it difficult to sell. Customers feel that they can get an antivirus for a lower price, even though it is not a similar product. It is technically different. Their SLAs can be better. They have to give you 24/7 support, but their SLAs are not very good. They should be better documented, and the offerings should also be a little bit better. What happens is that the SLAs end up in the hands of the intermediary, seller, or the local partner of Deep Instinct in a country. The customers want very fast SLAs in a very short time, but Deep Instinct doesn't give them at the same speed. Having said that, SLAs are important when you have a lot of issues, but this product doesn't have too many issues, so it is not a big concern. However, for a customer who doesn't know the product, it could be a concern."
"They have a manual, but it is not excessive."
"When things get done automatically, I would appreciate more logging of what's happening in the background... we should be able to backtrack from the log that gets uploaded to our cloud instance and see, forensically, what the root cause was."
"It should offer better security updates."
"From the management side, we receive detailed information. Sophos has many features, such as Threat Hunting but that comes with the XDR version of the solution. There's Sophos Intercept X and then there's Sophos Intercept X with XDR technology. We bought the XDR and then now the MTR, Managed Threat Response version available too. They have different packages for clients which gives them different options to pick from. If Sophos could combine more features into one package it would be beneficial."
"The solution can be expensive, although we do see the value in it."
"This solution is not in the high ratings on many of the top review sites. This solution has to be near the top for me to continue using it."
"I have not done it, but integrating it with authenticating the users on the Windows system looks a bit complicated to me. It could be because I don't understand it."
"When we load Intercept X, it puts a load on the device. When it is scanning, it slows down the device. A system with basic specifications completely slows down till the scan is complete. They should improve this part."
"Sophos has a lot of different features. Some of them are tied to different clients, which may mean that different prices or licenses have to be added on. It can be a little bit confusing if you're not familiar with the logic of how they work. They can make it a little bit clearer."
"The number one thing I would like is if their support could be a little faster and it would be a little easier to get a hold of support when you need them."
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Deep Instinct Prevention Platform is ranked 23rd in EPP (Endpoint Protection for Business) with 6 reviews while Sophos Intercept X is ranked 7th in EPP (Endpoint Protection for Business) with 53 reviews. Deep Instinct Prevention Platform is rated 8.2, while Sophos Intercept X is rated 8.4. The top reviewer of Deep Instinct Prevention Platform writes "Prevention, in advance, saves us remediation time". On the other hand, the top reviewer of Sophos Intercept X writes "Great reporting and good training with a pretty straightforward setup". Deep Instinct Prevention Platform is most compared with SentinelOne, Microsoft Defender for Endpoint, CrowdStrike Falcon, CylancePROTECT and Symantec Endpoint Security, whereas Sophos Intercept X is most compared with Microsoft Defender for Endpoint, SentinelOne, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and ESET Endpoint Security. See our Deep Instinct Prevention Platform vs. Sophos Intercept X report.
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